Note fondée sur 1 020 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,9 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mai 2024 sur Expedia
Formule tout compris
Spectacles de 9pm
Plage privée
Commentaires de Gestion de l’hôtel
21 mai 2024 par Ashley-Ann Dunkley- Guest Services, Gestion de l’hôtel
Dear Oriane, Thank you for sharing a review of your experience at our resort and rewarding us with a raving five-star rating! We are thrilled to have been given the opportunity to host you and offer an extraordinary relaxing and memorable vacation. We strive daily to fulfill our mission to turn our guests into fans, and we are grateful for your recommendation of our resort to your family and friends. We believe that our guests are the best ambassadors of our resort, and your recommendation is a testament to the quality of service we provide. We will continue to work hard to exceed your expectations and look forward to seeing you again soon!
par un voyageur
Publié le 5 avr. 2024 sur Expedia
The team and establisment are both impecable ! Any issue they will bebvery devoted to fix it ! We had an amazing stay !
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Justine - Guest Services, Gestion de l’hôtel
Dear David,Thank you for sharing a review of your experience at our resort and rewarding us with a raving five-star rating! We are thrilled to have been given the opportunity to host you and offer an extraordinary and memorable vacation. We strive daily to fulfill our mission to turn our guests into fans, and we are grateful for your recommendation of our resort to your family and friends. We believe that our guests are the best ambassadors of our resort, and your recommendation is a testament to the quality of service we provide. We will continue to work hard to exceed your expectations and look forward to seeing you again soon!
par un voyageur
Publié le 1 sept. 2023 sur Expedia
The service and the food was not so excéllebt
People at the front desk were rude
Etc
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Guest Relations Supervisor, Gestion de l’hôtel
Dear Gusman, We are pleased to have been selected as the premiere resort choice and sincerely trust that some memorable moments were created. We appreciate your feedback, and we look forward to welcoming you back very soon for another unforgettable experience.Warm regards,Krysten Nelson
par un voyageur
Publié le 12 oct. 2024 sur Expedia
It's a very dated property. The staff is not very friendly sly & make faces . Also, dining options for vegetarian is very limited
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Justine - Guest Relations, Gestion de l’hôtel
Dear Dakshkumar, We are pleased to have been selected as the premiere resort choice and sincerely trust that some memorable moments were created. We are disappointed to learn that the experience did not meet your expectations and we appreciate your feedback. We are taking the necessary steps to improve the aspects of the service that were less than desired. We hope to host you again so we can offer a more positive experience.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Everyone was very nice and pleasant and thank you to all the bartenders ther were very great
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Justine - Guest Relations, Gestion de l’hôtel
Dear Ricardo, Thank you for sharing a review of your experience at our resort and rewarding us with a raving five-star rating! We are thrilled to have been given the opportunity to host you and offer an extraordinary and memorable vacation. We strive daily to fulfill our mission to turn our guests into fans, and we are grateful for your recommendation of our resort to your family and friends. We believe that our guests are the best ambassadors of our resort, and your recommendation is a testament to the quality of service we provide. We will continue to work hard to exceed your expectations and look forward to seeing you again soon!
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Loved it
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Justine - Guest Relations, Gestion de l’hôtel
Thank you for sharing a review of your experience at our resort and rewarding us with a raving five-star rating! We are thrilled to have been given the opportunity to host you and offer an extraordinary and memorable vacation. We strive daily to fulfill our mission to turn our guests into fans, and we are grateful for your recommendation of our resort to your family and friends. We believe that our guests are the best ambassadors of our resort, and your recommendation is a testament to the quality of service we provide. We will continue to work hard to exceed your expectations and look forward to seeing you again soon!
par un voyageur
Will return :)
Publié le 9 oct. 2024 sur HotelsStay was very nice, room was clean and I got exactly the room I wanted. Pool area was nice and rum punch was very good! There was nice variety in the food. Only minor complaint was we had a leak in the room but that was addressed and sometimes the stew/curry chicken for breakfast was cold and staying on an island resort we expected more caribbean music. Besides that everything else was great I will definitely be back !! 10/10
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Justine - Guest Relations, Gestion de l’hôtel
Thank you for sharing a review of your experience at our resort and rewarding us with a raving ten-star rating! We are thrilled to have been given the opportunity to host you and offer an extraordinary and memorable vacation. We strive daily to fulfill our mission to turn our guests into fans, and we are grateful for your recommendation of our resort to your family and friends. We believe that our guests are the best ambassadors of our resort, and your recommendation is a testament to the quality of service we provide. We will continue to work hard to exceed your expectations and look forward to seeing you again soon!
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Beautiful quiet and peaceful. My family enjoyed every minute the kids did not want to leave.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Justine - Guest Relations, Gestion de l’hôtel
Dear Glaister,Thank you for sharing a review of your experience at our resort and rewarding us with a raving five-star rating! We are thrilled to have been given the opportunity to host you and offer an extraordinary and memorable vacation. We strive daily to fulfill our mission to turn our guests into fans, and we are grateful for your recommendation of our resort to your family and friends. We believe that our guests are the best ambassadors of our resort, and your recommendation is a testament to the quality of service we provide. We will continue to work hard to exceed your expectations and look forward to seeing you again soon!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Justine - Guest Relations, Gestion de l’hôtel
Thank you for sharing a review of your experience at our resort and rewarding us with a raving five-star rating! We are thrilled to have been given the opportunity to host you and offer an extraordinary and memorable vacation. We strive daily to fulfill our mission to turn our guests into fans, and we are grateful for your recommendation of our resort to your family and friends. We believe that our guests are the best ambassadors of our resort, and your recommendation is a testament to the quality of service we provide. We will continue to work hard to exceed your expectations and look forward to seeing you again soon!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
“Adults only area” wasn’t really adults only. Everything else was good however
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Justine - Guest Relations, Gestion de l’hôtel
Dear Danielle, Thank you for sharing a review and we will surely pass along your feedback of your experience at our resort. Your feedback is a testament to the exceptional experience we try to provide for our guests, so we are overjoyed that your stay was fantastic! We strive daily to fulfill our mission to turn guests into fans and look forward to seeing you again on a future visit.
