Ratings based on 197 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
79% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 8, 2024 on Expedia
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 30, 2024 on Hotels
5 out of 5
by A traveller

Posted Aug. 21, 2024 on Hotels
Close location to the Lucerne with transportation options. Big parking easy to find parking space.
4 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Breakfast is good, train station is close to 8 minutes walk but not too many eating places near there over all is not bad
3 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 3, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 29, 2024 on Expedia
1 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 21, 2024 on Hotels
2 out of 5
by A traveller

Posted Apr. 27, 2024 on Expedia
Mattresses were very poor quality: thin and lumpy. Dinner portions were tiny, and very expensive. No telephone in room to contact reception desk and no safe in room. Bed sheets were of poor quality. Breakfast buffet was satisfactory. That’s all!
Comment from Hotel Management
Apr. 27, 2024 by Max, Hotel Management
Thank you for your rewiev. You ordered only strarters so the size of the portions will be not like an main corse.We regret that you found the quality of our mattresses to be unsatisfactory. We want to clarify that we do not use box spring mattresses, but rather a different type that should still be comfortable. Nevertheless, we will take your feedback seriously and inspect the mattresses in all rooms to ensure they meet our guests' expectations.
5 out of 5
by A traveller

Posted Oct. 29, 2023 on Expedia
Friendly staff, walkable from train/bus station, affordable deli nearby
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 14, 2023 on Expedia