Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,9 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Christian Wildhaber, Gestion de l’hôtel
Dear Guest, Thank you for your visit at Mandarin Oriental Palace, Luzern and the positive rating on Hotels.com. We hope that you were able to enjoy a nice time with us and that we can welcome you back to our place soon. Kind regards from Lake Lucerne, Christian Wildhaber General Manager
par un voyageur de Monza
Publié le 25 août 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Christian Wildhaber, Gestion de l’hôtel
Dear Guest, Thank you for your visit at Mandarin Oriental Palace, Luzern and the positive rating on Expedia. We hope that you were able to enjoy a nice time with us and that we can welcome you back to our place soon. Kind regards from Lake Lucerne, Christian Wildhaber General Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Very much enjoyed our stay. Had a balcony with a beautiful view of the lake. Excellent staff!! Will stay again.
Commentaires de Gestion de l’hôtel
28 août 2024 par Christian Wildhaber, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave your feedback on Expedia following your recent stay at Mandarin Oriental Palace, Luzern.It is a true delight to read the kind words that you have shared regarding the service and your experience with us.Myself and the team truly hope to have the opportunity of welcoming you back in the near future.Yours sincerely,Christian WildhaberGeneral Manager
par un voyageur de Milano
Publié le 23 août 2024 sur Expedia
All good
Commentaires de Gestion de l’hôtel
28 août 2024 par Christian Wildhaber, Gestion de l’hôtel
Dear Guest, Thank you for your visit at Mandarin Oriental Palace, Luzern and the positive rating on Expedia. We hope that you were able to enjoy a nice time with us and that we can welcome you back to our place soon. Kind regards from Lake Lucerne, Christian Wildhaber General Manager
par un voyageur
Publié le 12 août 2024 sur Hotels
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Commentaires de Gestion de l’hôtel
19 août 2024 par Christian Wildhaber, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave your feedback on Expedia following your recent stay at Mandarin Oriental Palace, Luzern.It is a true delight to read the kind words that you have shared regarding the service and your experience with us.Myself and the team truly hope to have the opportunity of welcoming you back in the near future.Yours sincerely,Christian WildhaberGeneral Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Lived up to every aspect of my expectation of this highly reputed 5-star luxury hotel. In addition to its usual amazing services, they also provided the water sports for us to enjoy in the beautiful Lake Lucerne. We already miss the time there and will definitely come back!
Commentaires de Gestion de l’hôtel
1 août 2024 par Christian Wildhaber, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave your feedback on Expedia following your recent stay at Mandarin Oriental Palace, Luzern.It is a true delight to read the kind words that you have shared regarding the service and your experience with us.Myself and the team truly hope to have the opportunity of welcoming you back in the near future.Yours sincerely,Christian WildhaberGeneral Manager
par un voyageur
Publié le 6 juill. 2024 sur Expedia
The service deserves a 10 star rating! Every single one of them went out of their way for anything we asked about! We were traveling with small children and the attention to them was extraordinary. They even had special sheets with dogs on them for the little ones and little stuffies for them as well. Unbelievable attention to detail and to its clients.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Christian Wildhaber, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave your feedback on Expedia following your recent stay at Mandarin Oriental Palace, Luzern.It is a true delight to read the kind words that you have shared regarding the service and your experience with us.Myself and the team truly hope to have the opportunity of welcoming you and your family back in the near future.Yours sincerely,Christian WildhaberGeneral Manager
par un voyageur de Miami beach
Publié le 2 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juin 2024 par Christian Wildhaber, Gestion de l’hôtel
Dear Guest, Thank you for your visit at Mandarin Oriental Palace, Luzern and the positive rating on Expedia. We hope that you were able to enjoy a nice time with us and that we can welcome you back to our place soon. Kind regards from Lake Lucerne, Christian Wildhaber General Manager
par un voyageur
hotel extraordinario
Publié le 29 mai 2024 sur Hotelshotel incrivel, localizaçao perfeita de frente para o lago, funcionarios extremamentes educados, prestativos e solicitos, suite dos sonhos com 2 sacadas com vista linda do lago, cama perfeita e gigante, banheiro dos sonhos , cafe da manha perfeito com varias opçoes, pena que ficamos somente 2 noites neste hotel queria ter ficado muito mais.
Commentaires de Gestion de l’hôtel
3 juin 2024 par Christian Wildhaber, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave your feedback on Hotels.com following your recent stay at Mandarin Oriental Palace, Luzern.It is a true delight to read the kind words that you have shared regarding the service and your experience with us.Myself and the team truly hope to have the opportunity of welcoming you back in the near future.Yours sincerely,Christian WildhaberGeneral Manager
par un voyageur
Publié le 23 mai 2024 sur Expedia
Love the hotel&staff! Everyone was very kind and want to specially thank to Stephanie & Hassan for their warm welcoming and hospitality. Definitely want to repeat again for next visit to Luzern.
Commentaires de Gestion de l’hôtel
30 mai 2024 par Christian Wildhaber, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave your feedback on Expedia following your recent stay at Mandarin Oriental Palace, Luzern.It is a true delight to read the kind words that you have shared regarding the service and your experience with us.Myself and the team truly hope to have the opportunity of welcoming you back in the near future.Yours sincerely,Christian WildhaberGeneral Manager
