Note fondée sur 138 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
88 % des clients le recommandent
4,2 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par Auguste de France

Good

Publié le 28 avr. 2014 sur Hotels
Good though a bit noisy because of door slammings. You can hear mosquitoes flying in the corridor.
5 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par General Manager, Gestion de l’hôtel
Dear cherie, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,Amit Kumar SinghGeneral Manager
4 sur 5
par un voyageur

Publié le 16 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Ms. Anita, Thank you for taking the time to rate our hotel . We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,Amit Kumar SinghGeneral Manager
5 sur 5
par un voyageur

Publié le 21 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 déc. 2023 par General Manager, Gestion de l’hôtel
Dear Piyali, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,Amit Kumar SinghGeneral Manager
4 sur 5
par un voyageur

Publié le 6 déc. 2023 sur Expedia
Nice and clean hotel. At first I was in a room facing the street which was pretty noisy, but then I got moved to the back and you couldn't hear the noise as much. I would stay here again.
Commentaires de Gestion de l’hôtel
9 déc. 2023 par General Manager, Gestion de l’hôtel
Dear Klaus, We appreciate your feedback regarding your recent stay with us. We're delighted to know you found our hotel clean and comfortable. Our staff always strives to allocate the best possible rooms for our guests, and we're glad we were able to switch your room to ensure your comfort away from the street noise. It's heartwarming to know that you'd choose to stay with us again. We are keen on constantly improving our services and your feedback aids us in that process. Your satisfaction is our utmost priority and we look forward to welcoming you back soon. Regards,Amit Kumar SinghGeneral Manager
5 sur 5
par un voyageur

Good service and staff

Publié le 12 nov. 2022 sur Hotels
It was a good stay
5 sur 5
par un voyageur

Publié le 19 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2022 par Amit , Gestion de l’hôtel
Dear Guest, we thank you for your valuable feedback. We are really glad that you enjoyed your stay with us. Your kind words of appreciation really motivates the entire team. We really look forward to welcome you back soon at Golden Tulip Lucknow. Best regards Amit Kumar singh
5 sur 5
par un voyageur

Publié le 18 juill. 2022 sur Expedia
Centrally located with large modern room in the new wing. The Branche restaurant is highly recommended
Commentaires de Gestion de l’hôtel
5 oct. 2022 par Amit, Gestion de l’hôtel
Dear Guest, we thank you for your valuable feedback. We are really glad that you enjoyed your stay with us. Your kind words of appreciation really motivates the entire team. We really look forward to welcome you back soon at Golden Tulip Lucknow. Best regards Amit Kumar singh
3 sur 5
par un voyageur

Publié le 3 oct. 2020 sur Hotels
food was limited and too costly I think that might be because of COVID REST APPEARS TO BE GOOD BUT VERY SLOW SERVICE......
1 sur 5
par un voyageur

Worst hotel to stay

Publié le 21 sept. 2020 sur Hotels
Duty manager of this Hotel, named Satyam, have been rude and have pathetic management and communication skills. Let me tell you what happened and what spoiled my mood. #1. When I entered the room, whole bed and pillow covers were smelling badly due to sanitisation. This is not the way to sanitize, I was in Hilton too, but not felt anything like I felt in Golden Tulip. #2 Water bottles were only 2 for 2 people. It should have been 4. #3 Room dining was very slow #4 After 5 hours of check out I received call from Satyam, he argued over call for pillow covers and bed sheet saying I damaged them, however, it was henna stains as my wife put henna on her hairs always. We never received calls regarding such thing from wherever we stayed. But never expected or heard what I heard from Satyam. When I said that I will surely give my feedback on your behaviour then he challenged do it.
Commentaires de Gestion de l’hôtel
28 sept. 2020 par Sanjay Punj, Gestion de l’hôtel
Dear Mr. Arshi, Thank you for your valuable feedback. On receiving a complaint from you in regards to smell from the pillow and bed sheet the Front Office Manager and Executive Housekeeper visited your room immediately. No smell was found but still you were offered a room shift and the linen and pillow covers were changed immediately. I agree that only two bottles of water were placed initially and regret the inconvenience caused.We have also noted your feed back in regards to room service and assure your of corrective measures. In regards to room linen we would like to inform that a bed sheet and pillow cover had to be discarded as henna marks are permanent . We regret the inconvenience caused to you once again and assure you of best of services always. Look forward to welcome you back soon at golden tulip lucknow. Best Regards Sanjay Punj General Manager
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