Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,5 Service et personnel
3,7 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juin 2024 sur Expedia
par un voyageur de Mumbai
Publié le 9 mai 2024 sur Expedia
The staff is very decent & courteous, special thanks to Ms.Jasmine who on 1-communication understood the need of the guest by organizing our dinner though we arrived @ midnight. The food was remarkable. Full marks to the entire management for making our stay a memorable. Would love to come back.
Commentaires de Gestion de l’hôtel
17 mai 2024 par Mohit Pandey, Gestion de l’hôtel
Dear Mr. Thawani,On Behalf of Management and Staff at Ramada Lucknow, I would Like to Thank you for taking the time to write your valuable comments. We are pleased to hear your positive feedback and rating regarding our Property and staff.On Behalf of the Entire Management and Staff we look forward to your next visit.Thanks Again for staying with us at Ramada Lucknow. Regards Mohit PandeyFront Office Manager
par un voyageur
Publié le 9 mars 2024 sur Expedia
Play area
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Mohit Pandey, Gestion de l’hôtel
Dear GuestOn Behalf of Management and Staff at Ramada Lucknow, I would Like to Thank you for taking the time to write your valuable comments. We are pleased to hear your positive feedback and rating regarding our Property and staff.On Behalf of the Entire Management and Staff we look forward to your next visit.Thanks Again for staying with us at Ramada Lucknow. Regards
par un voyageur
Really Ramada !!
Publié le 19 nov. 2022 sur HotelsDon't let the lovely exterior and public areas fool you, Extremely poor upkeep in the rooms and personal spaces. Poor service in the F&B areas, coffee shop , staff busy talking to each other and trainees more helpful than uniformed staff . never again.
Commentaires de Gestion de l’hôtel
6 déc. 2022 par Hotel Room Division Manager, Gestion de l’hôtel
Dear Guest, Namaste from Ramada by Wyndham, Lucknow !Thank you for sharing your feedback with regards to your stay with us. We realize we were unable to delight you in your recent stay with us. We take the feedback extremely seriously and will work on the areas of improvement with the team. It has always been our endeavor to provide our guest undivided attention and personalized service at all times, and will work towards creating an even better experience on your next visit. We eagerly await the opportunity to welcome you back and assure you of our best service and attention. Kind regards, Team Ramada Lucknow
par un voyageur
Comfortable stay
Publié le 28 juin 2022 sur HotelsGood hotel. Convenient if you want to travel out of Lucknow. Lot of confusion and time taken at check in. Otherwise all good
par un voyageur
Publié le 13 juin 2021 sur Hotels
No driver sleeping facility staff not friendly
Commentaires de Gestion de l’hôtel
12 août 2021 par Sumit, Gestion de l’hôtel
Namaste Mr.Kanchan,
Your feedback is very important to us, and I am saddened to hear that there were areas that did not lived up to your expectation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.
par un voyageur
Short sweet with some great food
Publié le 13 mars 2021 sur HotelsIt was a short trip and we had a good time and after Covid 19 wasn’t expecting to be much. Pleasantly surprised to find the property in fairly good shape. Food was very good at the restaurant and the girl Kajal took great care at the table
Commentaires de Gestion de l’hôtel
7 avr. 2021 par Sumit, Gestion de l’hôtel
Namaste Sir,
Many thanks for sharing an appreciative review for our hotel on this esteemed travel forum. Our entire team invests considerable efforts towards ensuring that your stay with us is a memorable affair that you’d return for many times over. Your acknowledgment for our efforts is encouraging as well as genuinely rewarding. We hope you will soon give us another opportunity to host you and craft a memorable ‘stay’ for you once again.
par un voyageur de Miami, FL, USA
Publié le 18 juill. 2019 sur Expedia
Everything was pretty nice accept their behavior towards Videography when I was not focusing on any person but just the facilities. I didn't understand why shooting video was prohibited inside the hotel. They stopped me to take video for their photo gallery, understood but I didn't understand why not the rest of the common areas. I was just using my small GoPro to put it on YouTube as I'm a travel vlogger. I mostly promote 5 Star Hotels, Airlines and their Business/First Class Lounges but looks like they didn't give me the opportunity to do that. Though I gave them a 5 star ratings but when I paid for something, that's my right to do unless they have it mentioned on every wall, "No Photo/Video is allowed." Breakfast was not satisfactory. They had Indian food like Dosa and all. Found sausage only from the continental but No Cheese, No Olives, No Grapes, No Dry Fruits and moreover they didn't greet when entering the restaurant for the buffet. There was no proper table service other than I asked them for something. They didn't ask for coffee or tea either on the table. It's understood from their employees faces that they are not satisfied with their job for whatever reason. Nobody smiles when ask them something. A good training is needed. That is not how a 5 Star property should look like. The property has big chilled air conditioned rooms and other amenities but I found people don't have simple etiquette. No greetings when checking-in or see you in the future when checking out.
Commentaires de Gestion de l’hôtel
18 juill. 2019 par Sumit, Gestion de l’hôtel
Namaste Mr.Shubham,
Thank you very much for taking the time to let us have your comments with regards to your recent stay at our hotel. First and foremost, please accept my sincere apologies for the inconvenience caused on account of the various areas that did not live up to your expectations. Let me assure you that your comments have received our strictest attention in order to ensure that there is no re-occurrence of these issues in the future. Your feedback has been discussed at length with the concerned members of the team and a thorough investigation has been ordered to address the root of the problem, since we are also surprised & embarrassed for the same !! If I can be of any further assistance, please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future
par un voyageur de delhi
Publié le 28 juin 2019 sur Expedia
Everything was a unique and great collection at the art gallery.
Commentaires de Gestion de l’hôtel
1 juill. 2019 par Nishit Mangal, Gestion de l’hôtel
Namaste Sir/Ma'am, Many thanks for sharing an appreciative review for our hotel on this esteemed travel forum. Our entire team invests considerable efforts towards ensuring that your stay with us is a memorable affair that you’d return for many times over. Your acknowledgment for our efforts is encouraging as well as genuinely rewarding. We hope you will soon give us another opportunity to host you and craft a memorable ‘stay’ for you once again.
par un voyageur
Publié le 22 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2019 par Nishit Mangal, Gestion de l’hôtel
Namaste Mr.Gautam, Many thanks for sharing an appreciative review for our hotel on this esteemed travel forum. Our entire team invests considerable efforts towards ensuring that your stay with us is a memorable affair that you’d return for many times over. Your acknowledgment for our efforts is encouraging as well as genuinely rewarding. We hope you will soon give us another opportunity to host you and craft a memorable ‘stay’ for you once again.
