Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hamid Khan, Gestion de l’hôtel
Dear Guest, Greetings from Saraca Hotel Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at Saraca Hotel Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team Saraca Hotel Lucknow
par un voyageur
Publié le 26 sept. 2024 sur Expedia
It was a nice character property, in need of some attention. In rooms safes didn’t work and room smelt very strongly of moth balls or something similar which was suffocating. Had to sleep with window open to dilute it part way of the night. Staff were very friendly.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hamid Khan, Gestion de l’hôtel
Dear Guest, Greetings from Saraca Hotel Lucknow.Thank you for your valuable feedback. On behalf of our entire staff at Saraca Hotel Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Also we apologize for the concerns you shared about your experience at the hotel and we assure you we are working diligently to ensure a similar situation does not occur again in the future. Warm Regards, Team Saraca Hotel Lucknow
par un voyageur
Publié le 5 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Hamid Khan, Gestion de l’hôtel
Dear Guest, Greetings from Saraca Hotel Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at Saraca Hotel Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team Saraca Hotel Lucknow
par un voyageur
Publié le 23 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Hamid Khan, Gestion de l’hôtel
Dear Guest, Greetings from Saraca Lucknow.Thank you for your lovely Rating. On behalf of our entire staff at Saraca Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team Saraca Lucknow
par un voyageur
Basic 3 Star Property Pretending to be 4 Star
Publié le 19 févr. 2024 sur HotelsThis is a 3 star property masquerading as a 4 star hotel. The prices are 4 star hotel prices, but that is absolutely not the quality one receives here. Hotel staff (with the exception of the door/bellmen staff) are absolutely hapless - they have very little interest in or caring for the guests, which compliments their inexperience and ineffectiveness. Soiled linens (table cloths) in the hotel's signature restaurant. Front desk staff that have no interest whatsoever in being genuinely helpful to guests. In the middle of India's winter, rooms without heating (they have to bring in little portable heaters to the rooms). Restaurant staff that are incapable of taking and delivering a correct order. The problems were numerous. Do yourself a favor and stay anywhere else but here.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Hamid Khan, Gestion de l’hôtel
Dear Guest, Greetings from Saraca Lucknow. On behalf of our entire staff at Saraca Lucknow we apologize for the concerns you shared about your experience at the hotel and we assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Team Saraca Lucknow
par un voyageur
Publié le 17 févr. 2024 sur Expedia
It was a refresher on our India trip. We enjoyed every bit of staying there that we were reluctant to go out.
Staff everyone is so humble and give warmth that you will come back for sure… you guys are great ! Keep doing what you are best at 🙏
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Hamid Khan, Gestion de l’hôtel
Dear Guest, Greetings from Saraca Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at Saraca Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team Saraca Lucknow
par un voyageur
Excellent location
Publié le 17 janv. 2024 sur HotelsExcellent location with well-attired rooms, fantastic breakfast with friendly staff.
Comfortable beds and spacious bathroom.
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Hamid Khan, Gestion de l’hôtel
Dear Guest, Greetings from Saraca Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at Saraca Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team Saraca Lucknow
par un voyageur
Publié le 16 nov. 2023 sur Hotels
We enjoyed our stay at Lebua. Good service and great rooms- conveniently situated.
Commentaires de Gestion de l’hôtel
17 nov. 2023 par Hamid Khan, Gestion de l’hôtel
Dear Guest, Greetings from lebua Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at lebua Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team lebua Lucknow
par un voyageur
Publié le 11 nov. 2023 sur Expedia
We stayed two nights and unfortunately we got a very bad room for the first night... It didn't match with the room we booked
However they were very responsive and helpful and they gave us a better room for the second night.
The breakfast is incredible
All the staff is very friendly and kind
The hotel is very nice,with all the service you may need
Overall we had a very good stay
Commentaires de Gestion de l’hôtel
17 nov. 2023 par Hamid Khan, Gestion de l’hôtel
Dear Guest, Greetings from lebua Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at lebua Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team lebua Lucknow
par un voyageur
Charming hotel with an old world feel
Publié le 7 sept. 2023 sur HotelsGreat little charming hotel perfectly positioned in the centre of Lucknow making it a perfect place to stay for a short sightseeing break. Bed linens need updating as they’re a little well worn and the pool area definitely needs some money spending on it.
Commentaires de Gestion de l’hôtel
7 sept. 2023 par Hamid Khan, Gestion de l’hôtel
Dear Guest, Greetings from lebua Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at lebua Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Also we apologize for the concerns you shared about your experience at the hotel and we assure you we are working diligently to ensure a similar situation does not occur again in the future. Warm Regards, Team lebua Lucknow
