Note fondée sur 134 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 févr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2021 par Radisson Blu Hotel MBD Ludhiana, Gestion de l’hôtel
Dear Suresh
Thank you for taking the time out and sharing your valuable feedback regarding your recent stay with us. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain and enhance the reputation that is synonymous with the Radisson brand. Radisson Blu Hotel MBD Ludhiana prides itself on ensuring that all our guests have a great experience and clearly we have fallen short of it on this occasion. I would, however, request you to please treat this as a solitary incident, and I sincerely do hope that this does not mar the overall impression you hold of us and, that you would give us another opportunity to welcome you back. I would like to assure you that the team and I will ensure that you have a flawless and memorable experience. I look forward to hearing from you and welcoming you back. I look forward to welcoming you soon.
par baar corentin de Belgique
services agréable
Publié le 8 oct. 2013 sur HotelsBonne situation d'un point de vue géographique
par baar corentin de belgique
service de qualité
Publié le 7 oct. 2013 sur Hotelshôtel parfait pour un séjour dans le cadre d'affaires - la nourriture est assez bien présenté et bonne
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Sanchit Malhotra, Gestion de l’hôtel
Dear Mohan Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel MBD Ludhiana.We are delighted to understand from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel MBD Ludhiana, I look forward to welcoming you back.Sincerely, Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
par un voyageur de New York
Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Sanchit Malhotra, Gestion de l’hôtel
Dear SivaprakashamThank you for taking the time to share your feedback from your visit to Radisson Blu Hotel MBD Ludhiana.We are delighted to understand from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel MBD Ludhiana, I look forward to welcoming you back.Sincerely, Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Amazing property and great staff
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Sanchit Malhotra, Gestion de l’hôtel
Dear Priyanka Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel MBD Ludhiana.We are delighted to understand from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel MBD Ludhiana, I look forward to welcoming you back.Sincerely, Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Property is nice & clean.. service at the restaurant was quite disappointing as they were more focused with customers with buffet. Welcoming staff was great. Actually the whole staff of the hotel were welcoming & attentive.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Sanchit Malhotra, Gestion de l’hôtel
Dear Satnam Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel MBD Ludhiana Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel MBD Ludhiana, I look forward to welcoming you back.Sincerely, Sanchit MalhotraFront Office ManagerRadisson Blu Hotel Ludhiana
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Sanchit Malhotra, Gestion de l’hôtel
Dear Ravinder Pal Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel MBD Ludhiana.We are delighted to read from your review that you enjoyed your recent stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel MBD Ludhiana, I look forward to welcoming you back.Sincerely, Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
par un voyageur
Publié le 27 août 2024 sur Hotels
Despite telling them several times that I paid for my stay, they kept me waiting indefinitely without any proper discussion with Hotels.com. I almost missed my flight.
I am very disappointed that Hotel.com and the hotel simply kept the customer waiting for an issue that needed to be discussed directly.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Sanchit Malhotra, Gestion de l’hôtel
Dear Junyoung Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel MBD Ludhiana Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel MBD Ludhiana, I look forward to welcoming you back.Sincerely, Sanchit MalhotraFront Office ManagerRadisson Blu Hotel Ludhiana
par un voyageur
Publié le 13 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
7 août 2024 par Sanchit Malhotra, Gestion de l’hôtel
Dear Ms. Rupinder kaur,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Radisson Blu Hotel MBD Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Radisson Blu Hotel MBD Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.I request you to kindly give us another opportunity to showcase the luxury Radisson Blu Hotel MBD Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Radisson Blu Hotel MBD Ludhiana. Best regards,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
