6/10 – Acceptable
Robyn C.
26 janv. 2025
Points faibles : Propreté
Poorly Maintained Chalet
The chalet was disappointing. When we arrived the toilets had not been cleaned and the chalet, although having nice bones has been poorly maintained. One sink is coming away from the wall, broken lampshades, soiled rug, poor assortment of broken pots and pans. everything was in disarray in the cabinets. I found myself organizing the drawers just to function. I took a knife out of the knife block, and it was filthy . It was very difficult to cook, which is one thing we love to do together. We tried to vacuum and clean up a little bit ourselves. We found hardly any cleaning supplies the vacuum just rotated dirt. We were there three days and they left us exactly 3 pods for the dishwasher and a tiny vial of dishwashing liquid , no dish towels. The hot tub that was advertised as part of our stay was empty. When I contacted the property manager Vacasa, they just texted they are sorry that things were not as we expected. The answers were weird and empty. I believe we were communicating with AI. It was a really a shame, because the chalet could have been pretty and had plenty of bedrooms and beds. The only positives I can say is we had clean sheets and plenty of clean towels the bathrooms were relatively clean, other than the toilets. The fireplace was nice and we had plenty of wood.
Robyn C.
Séjour de 3 nuits en décembre 2024