Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Adorable
Publié le 8 févr. 2024 sur HomeAwayCasa Okemo was comfortable, clean and adorable. The pictures online did not do it justice. The house was more spacious and better decorated than we expected. The kitchen was a little light on tools/supplies but we made do. Very short ride to Jackson Gore and town is walkable. Would definitely stay there again.
par un voyageur de North Reading
Great once you can get in
Publié le 10 déc. 2023 sur HomeAwayVACASA gave us the code to get into the house. It didn't work. We went to the lock box by the garage. We couldn't get into it. After calling the VACASA number and speaking with an agent who gave us multiple codes to enter into the key pad on the front door. We still could not get into the house. The VACASA agent said that she would call a local person to come to the house whilst we stood outside in 28 Deg F. Thankfully we were finally able to get the lock box open. For future guests this is not a normal lock box. I tried to call the local Ludlow VACASA office to let the local agent know we were able to get into the house. That number went to a voicemail with a full mailbox. Finally VACASA's handyman showed up. He was the only useful person in this whole process. He could not get the key pad to work either and told us it had been broken, that there had been issues with it and it had recently been replaced. We let him know we would use the old fashioned door key for the remainder of the trip.
The thing is, this is a lovely house to stay in and we have stayed there a number of times. The rest of the weekend was lovely and whilst the kitchen is not the best equipped kitchen if you want to cook, it has the basics.
Commentaires de Gestion de l’hôtel
25 déc. 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Adorable, cozy stay
Publié le 3 oct. 2023 sur HomeAwayLoved this house and property. Super cute and comfy. Really enjoyed a relaxing weekend at this house. We stayed in both nights because we loved it so much, hope to return again in the future.
par un voyageur
Nice stay!
Publié le 7 déc. 2022 sur HomeAwayWe would definitely return - comfortable, quiet and close to everything we needed.
par un voyageur
Surprisingly cozy!
Publié le 7 nov. 2022 sur HomeAwayWe rented this place because we were having work done on our home and needed to vacate. We picked Ludlow because we are familiar with the area. It was surprisingly cozy,very clean and comfortable. It had a nice yard for our dog. It is in a very tight neighborhood so noise could be an issue.It was convenient to the mountain and down town. Kitchen could be better appointed for people that like to cook,better knives,pans etc. Overall good deal for the price.
par un voyageur
Absolutely Wonderful!
Publié le 10 oct. 2022 sur HomeAwayAmazing! We had a wonderful stay at Casa Okemo. The check-in process was smooth and the house was very clean upon arrival. We all felt at home right away! The kitchen is fully equipped and has everything you need. All little details were appreciated! Great outdoor space for everyone to enjoy. It’s great that dogs are allowed too! Ideal location to town with stores and restaurants. We would definitely stay here again!
par un voyageur
If Only More Attention Had Been Paid
Publié le 19 sept. 2022 sur HomeAwayWe had a VERY hard time finding the rental for several reasons: poor street signage in town, the bridge in the middle of town being under construction with no detour clearly visible in the dark, and no picture of the house taken from the street (just from the backyard!).
The Inside looked cute. However, a dirty coverlet, entry doors that could not close, closet doors that could not open, and the inability to close the pocket door on the bathroom (no latch to grab onto) soured the experience.
Otherwise, the rental was very nice.
par un voyageur
Lovely Home in Walking Distance to Everything
Publié le 3 août 2022 sur HomeAwayThe property was very clean. The neighbors are lovely. The house and deck are great. The yard was large with lots of room for kids and dogs to run. We had a summer stay and enjoyed being able to walk easily to everything in town. Even in early August heat, the house stayed cool with windows open. Nothing but rave reviews from our family!
par un voyageur
Felt Like Home
Publié le 4 mai 2022 sur HomeAwayLoved the house and the decor. The atmosphere was great and the record player was fun to use. Friendly neighbors too
par un voyageur
Great property
Publié le 24 févr. 2022 sur HomeAwayAwesome place to stay with dogs. Great location!
