Ratings based on 325 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
79% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 4, 2024 on Hotels
5 out of 5
by A traveller

Posted Sep. 27, 2024 on Expedia
Easy walk from train station to funicular and then hotel! Many dining options near or at the hotel restaurant. Staff was great! One evening we had leftovers which they refrigerated for us . We played cards and ate leftovers the next night in the tv salon. Room is small but well organized.
5 out of 5
by A traveller

Would stay again!

Posted Sep. 26, 2024 on Hotels
Was very clean and comfortable. Enjoyed our stay for one night. The location is great for walking to everything you need.
4 out of 5
by A traveller

Posted Sep. 19, 2024 on Expedia
Everything was tight, no ice, no fridge, only two bath glasses. Vey conveniently placed hotel for three walking tours.
4 out of 5
by A traveller

Posted Sep. 9, 2024 on Expedia
We had a nice room with a great bathroom. The room seemed newly renovated. The hotel was being renovated during our stay but was not a problem at all. The staff was friendly and breakfast was really good. It is a short walk to the water and to shopping/ dining. The bus stops right out front making it convienidnt to get to locations such as Mount Bre and Mount San Salvador.
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 24, 2024 on Hotels
5 out of 5
by A traveller

Posted Aug. 12, 2024 on Expedia
Breakfast was great. Very close to the bus station and walking around was very easy.
Comment from Hotel Management
Aug. 22, 2024 by Manuela, Hotel Management
Dear Megan,thank you for staying with us and for your great review. We are happy that you appreciated our central location, the helpful team and the inviting breakfast buffet.We wish you all the best and hope to see you again.Kind regards,HOTEL PESTALOZZI LUGANO Fam. Fadani & the Pestalozzi team
3 out of 5
by A traveller from Rockville

Posted Aug. 3, 2024 on Expedia
Convenient to walk to the shopping district . However , the room and bed was very small in respect to the amount paid
Comment from Hotel Management
Aug. 22, 2024 by Manuela, Hotel Management
Dear Stephen,Thank you for your review. We are happy that you appreciated the central location. For a future stay we recommend to book one of our new renovated MODERN or SUPERIOR rooms - inviting, spacious and modern.Kind regards,HOTEL PESTALOZZI LUGANOManuela Fadani, & the team
5 out of 5
by A traveller

Posted Aug. 2, 2024 on Expedia
The breakfast was very delicious Not so much the food from the restaurant Staff is so very nice !!!!!
Comment from Hotel Management
Aug. 22, 2024 by Manuela, Hotel Management
Dear margit,thank you for staying with us and for your great review. We are happy that you appreciated our central location, the helpful team and the inviting breakfast buffet. Happy that we could exceeding your expectations.We wish you all the best and hope to see you again.Kind regards,HOTEL PESTALOZZI LUGANO Fam. Fadani & the Pestalozzi team
4 out of 5
by A traveller

Posted Aug. 1, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by Manuela, Hotel Management
Dear Stephen,thank you for your positive review. We are happy that you enjoyed your stay in our hotel in the center of Lugano and hope to see you soon again.Kind regards,HOTEL PESTALOZZI LUGANOFam. Fadani & the whole team