Note fondée sur 570 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Everything was pleasing except for the slight moldy smell which probably due to the rooms age and use.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Angel Chaison-GM, Gestion de l’hôtel
Thank you for your response. Hope to see you again soon.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Nice quiet cool environment
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Angel Chaison-GM, Gestion de l’hôtel
Thank you for your response. We will be happy to see you again.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Breakfast was 10/10
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Angel Chaison-GM, Gestion de l’hôtel
Thank you, so glad to hear.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Angel Chaison-GM, Gestion de l’hôtel
Hope to see you again soon.
par un voyageur
Publié le 25 août 2024 sur Expedia
Like this hotel
Commentaires de Gestion de l’hôtel
26 août 2024 par Angel Chaison-GM, Gestion de l’hôtel
Thank you for you post stay review. We look forward to seeing you again.
par un voyageur
Publié le 22 août 2024 sur Expedia
Check in was fine. The employee's went above and beyond for me and my family. They did not have much to work with to make the stay comfortable. Upon entering the room, I was overwhelmed by the smell of toxic black mold! It was everywhere, including the mattress. I was able to get a different room and it was the same way! You are better off staying in your car for the night, than here. The Health Department should be called. NO ONE SHOULD BE WORKING HERE, AND ESPECIALLY NOT STAYING THE NIGHT!!!
Commentaires de Gestion de l’hôtel
22 août 2024 par Angel Chaison-GM, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. I’m very sorry to hear about the condition of the rooms you encountered during your stay. This is certainly not the standard we aim to uphold, and I deeply regret that we fell short in this instance.Your experience with the smell and presence of mold is concerning and unacceptable. We take such matters very seriously, and I want to assure you that we are addressing this issue with the utmost urgency. Our maintenance and housekeeping teams are conducting a thorough inspection and cleaning to ensure that no future guests encounter similar problems.I truly appreciate your positive comments about our staff’s efforts. They work hard to make every guest’s stay comfortable, and it’s disheartening to know that despite their best efforts, your experience was compromised. Please know that your feedback will be used constructively to prevent such situations in the future.If you are open to it, I would like to discuss your experience further and offer a resolution. Please contact me directly at [Your Contact Information], so we can address any concerns and work towards a satisfactory solution.Thank you again for your feedback, and I sincerely apologize for the inconvenience you faced.
par un voyageur
Aging facility, clean with smiling per personnel.
Publié le 20 août 2024 sur HotelsFacilities are starting to show wear and age, but we’re very clean. Staff if very attentive and helpful.
Commentaires de Gestion de l’hôtel
20 août 2024 par Angel Chaison-GM, Gestion de l’hôtel
Thank you for your response. We have been waiting patiently for our upgrade. We will be updating very soon.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Angel Chaison-GM, Gestion de l’hôtel
Thank you for your recent stay with us.
par un voyageur de Las Vegas
Publié le 18 août 2024 sur Expedia
Enjoy staying here
Commentaires de Gestion de l’hôtel
19 août 2024 par Angel Chaison, Gestion de l’hôtel
Thank you for your recent stay. Hope to see you again soon.
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Angel Chaison-GM, Gestion de l’hôtel
We appreciate your feedback. Hope to see you again soon.
