Note fondée sur 842 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2022 par Guest Relation Management, Gestion de l’hôtel
Hi Marc,
It is an honor to receive a perfect rating from you for your stay. We take pride in what we do and to see it reflect in feedback and ratings makes our day and motivates us to do even more for our guests. We hope to see you again real soon!
par un voyageur
Publié le 2 mars 2020 sur Hotels
par un voyageur
Publié le 29 févr. 2020 sur Hotels
par un voyageur
Pratique pour visiter la Shenedoah
Publié le 18 oct. 2016 sur HotelsPratique pour passer une nuit avant de randonner dans la Shenedoah.
Commentaires de Gestion de l’hôtel
23 oct. 2016 par General Manager, Gestion de l’hôtel
un bon séjour
par un voyageur
Publié le 7 juill. 2015 sur Expedia
Un accueil ordinaire, le sourire est en option a cet endroit pour l'accueil mais au restaurant pour le déjeuner c'est tout le contraire, belle accueil et bon déjeuner, pour la chambre c'etait propre et confortable pas plus.
Commentaires de Gestion de l’hôtel
14 juill. 2015 par john, Gestion de l’hôtel
I am glad you enjoyed your stay .
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Gerry,We are stirred to hear that you had a fantastic experience at our hotel. We appreciate you choosing to stay with us and we hope to welcome you back soon!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
We got in late the 1st night. Went to bed. In the morning one of the blankets fell off abd receied extremely soild sheets with a substance on them in multiple areas. Theses were not stains that didn't wash out *not that that would be acceptable*, they were stuff on top of the sheets so it was obvious they were never changed. We told the front desk and they said they would get a maid in. Never did anyone in management apologize or offer any compensation. Just...we will send a maid in. Disgusting.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Debra, I am sorry to hear about the issue you experienced during your stay. Our team takes cleanliness very seriously, and we have strict procedures in place to ensure all rooms are properly serviced between guests. Your feedback will be passed on to our housekeeping department for review and improvement. We appreciate you bringing this matter to our attention.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
We enjoyed great service from the staff, good food for breakfast and an overall good experience with our stay.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Patrick,We are delighted to hear that you had a positive experience with our staff and enjoyed the breakfast during your recent stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another pleasant stay.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great Service
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Sharlyn,Thank you so much for sharing your feedback with us! We are thrilled to hear that you enjoyed the service during your stay. Our team takes great pride in ensuring all our guests feel welcome and well-cared for, so your kind words mean a lot to us. Thank you for choosing Quality Inn Luray, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The location of this Quality Inn motel to the Luray historic downtown and caverns is really good; very convenient. The front desk person was personable enough, but could've used help checking people in. Our issue with the MOTEL was the room's musty smell. The room appeared clean, but the musty odor was the worst of any place we've ever stayed. It permeated everything. Turning up the air conditioner didn't help. We probably could've requested a different room, but didn't. The odor was so bad it kept us awake during the night and we woke up with headaches. I physically felt nauseous during the night. The bathroom is also pretty small - especially the toilet next to the wall. A larger person will have difficulty sitting comfortably on the toilet. Although the location is really good, we will not stay at this motel again.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Holly,Thank you for taking the time to provide us with feedback regarding your recent stay. We’re glad to hear that our location was convenient for your visit to the historic downtown and the caverns. Your feedback regarding the odor and bathroom issues is invaluable, and we will be addressing these concerns with our maintenance team to ensure improvements are made. We also appreciate your comments about our front desk service. We are always working to enhance our check-in process and will take your suggestion into account to better assist guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
