Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,0 Service et personnel
3,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2023 sur Hotels
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sitembile, Gestion de l’hôtel
Dear Samuel Andreas,Thank you for giving us feedback.We would be delighted to get more details regarding the areas of concern as we noticed you scored us a 4 out of 10.Our team will reach out to you to get more details so that we can ensure your next stay meets your expectations.Thank you for your time.RegardsSitembile KayumbaOperations Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Great hotel. Loved the sea food pie and breakfast.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par FOM, Gestion de l’hôtel
Dear Anotida,Thank you for your review of our hotel. We are thrilled that you had a pleasant stay and that our services met your expectations. Your feedback motivates us to continue delivering exceptional experiences to our GUESTS. We hope to see you again soon.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
I was in Zambia n a business trip and everyone at the hotel was very welcoming the staff helped where help was needed. Great food and great atmosphere.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par FOM, Gestion de l’hôtel
Dear Michelle,Thank you for your review of our Hotel. We are delighted that you had a pleasant stay and that our services met your expectations. Your feedback motivates us to continue delivering GREAT experiences to our GUESTS. We hope to welcome you again soon.
par un voyageur
Publié le 16 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sitembile, Gestion de l’hôtel
Dear Anna,Thank you
par un voyageur
Publié le 31 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sitembile, Gestion de l’hôtel
Dear Anonymous,Thank youRegards
par un voyageur
It didn’t work for me.
Publié le 26 mars 2024 sur HotelsI booked an executive room days before travelling and my booking was confirmed. When I arrived at the hotel I was told they had no room for me. I had to wait for hours before I was given a standard room for the same price Hotels.com quoted. I felt cheated. It was my first time to use hotels.com
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sitembile, Gestion de l’hôtel
Dear Kenny,We sincerely apologize for the oversight in not allocating the correct room type as per your reservation. This does not meet our usual standards, and we deeply regret any inconvenience this may have caused you.Please allow us the opportunity to make it up to you. Our dedicated team will contact you shortly to discuss how we can rectify this situation and ensure your next experience with us exceeds your expectations.Once again, we apologize for any inconvenience and appreciate your understanding.RegardsSitembile KayumbaOperations Manager
par un voyageur
Publié le 8 mars 2024 sur Expedia
Average.. Room a bit small stayed in double room.. perfect for 1 person to sleep and go..
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sitembile, Gestion de l’hôtel
Dear Detric,Thank you for letting us know about your stay.Your feedback will help us to understand our guest preferences better.Hope to see you soon.RegardsSitembile KayumbaOperations Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
Very nice hotel!
Commentaires de Gestion de l’hôtel
9 mars 2024 par CC, Gestion de l’hôtel
Dear Yuma thank you for your feedback. We hope to host you soon.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
It is a newer hotel. Felt safe. They have a bank and 🏧 on the second floor with a guard.
Commentaires de Gestion de l’hôtel
9 mars 2024 par CC, Gestion de l’hôtel
Thank you for your feedback and great to know you felt safe with your stay with us. We are hoping to host you on your next visit.
