Note fondée sur 844 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mai 2024 sur Expedia
Très bon petit déjeuner, belles chambres, personnel très agréable. Il faudrait sensibiliser les hôtes que quand on arrive à la chambre pendant la nuit il faudra éviter de parler forte dans les couloirs et de claquer les portes.
Commentaires de Gestion de l’hôtel
19 mai 2024 par Khawar , Gestion de l’hôtel
Dear Paolo,Thank you for your review and for your kind words about our breakfast, rooms, and staff.We understand the importance of a peaceful environment for our guests. Please know that our reception team is always available to address any noise disturbances. We also conduct regular floor walks, particularly during the quieter, late hours, to ensure a calm atmosphere. If you ever experience any issues, don't hesitate to inform reception, and we will take immediate action to remind guests to keep noise levels down.We appreciate your feedback and hope to welcome you back to Thistle Express Hotel soon.Kind regards, Khawar. Reception Manager Thistle Express Luton.
par un voyageur
Publié le 4 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mai 2024 par Reception Team, Gestion de l’hôtel
Good afternoon,Thank you for taking the time to share your feedback. We appreciate all our guests' feedback, and we hope to see you again in the future. Thank you for choosing the Thistle Express Luton. Regards,
par un voyageur
Publié le 2 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Reception Team, Gestion de l’hôtel
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve guests like you. Have a wonderful day!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Reception Team, Gestion de l’hôtel
Dear ABDELLAH , we’re so happy to hear you had a great experience at Thistle Express Luton. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing people like you. Thanks again, and we hope to serve you again soon.
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Sabia , Gestion de l’hôtel
Dear valued guest, We are absolutely delighted to receive a perfect score from you! Thank you so much for taking the time to rate your experience with us. Achieving a 8 out of 10 is truly a testament to our dedication to providing excellent service and ensuring our guests have a memorable stay.Your feedback means the world to us, and it motivates us to maintain our high standards and continuously improve. We hope to have the pleasure of hosting you again in the future for another exceptional stay!Warm Regards, Sabia Senior Reception Manager
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Merci. Qualité prix top.
Commentaires de Gestion de l’hôtel
14 janv. 2024 par Reception, Gestion de l’hôtel
Dear Hadine, I am delighted to hear you had a good stay with us. I am delighted to hear The Thistle Express met all your needs during your stay. We look forward to welcoming you back in the future. Kind Regards,
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 déc. 2023 par Alexandra, Gestion de l’hôtel
Dear Justine, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve guests like you. Have a wonderful day! Best regards, Alexandra Reception Manager
par un voyageur
Publié le 9 oct. 2023 sur Expedia
Les rideaux sale avec des tâches et les serviettes avec de tâches .
Commentaires de Gestion de l’hôtel
10 oct. 2023 par Sabia , Gestion de l’hôtel
Dear valued guest,Thank you for bringing your concerns about the cleanliness of the curtains and towels to our attention. We sincerely apologize for any inconvenience caused during your stay. Maintaining a high standard of cleanliness is a top priority for us, and we regret that we fell short in this regard.Rest assured, we will take immediate action to address the issues you've raised, including thoroughly cleaning or replacing the curtains and towels in question to ensure a more pleasant and hygienic experience for our guests.Your feedback is crucial in helping us improve our services, and we appreciate you taking the time to share your observations. If your travels bring you back to the area, we would welcome another opportunity to provide you with a superior and more enjoyable stay. Warm Regards, Sabia Reception Manager
par un voyageur
Publié le 18 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2023 par Alexandra , Gestion de l’hôtel
Dear Tessalie, Thank you for choosing to stay at Thistle Express Luton and for taking time to write a very valued review.We hope that you choose to stay here again soon. Thank you for choosing the Thistle Express Luton.Kind regards, Alexandra Reception Manager
par un voyageur
Publié le 3 sept. 2023 sur Hotels
Vraiment cool L’Equipe était gentil juste impeut loin de Londres (20minutes en train) sinon vraiment top
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Sabia , Gestion de l’hôtel
Dear Djamel, Thank you for taking the time to share your feedback about your stay with us. We're thrilled to hear that you had a really great experience during your visit.While we understand that the hotel is a bit farther from London than some may prefer, we're glad to know that you found it cool and that the team provided you with a nice experience. The 20-minute train ride to London is relatively convenient and offers a chance to see different parts of the city.We appreciate your positive comments and hope to welcome you back in the future. If there's anything specific you'd like to see or experience during your next visit, please feel free to let us know. Thank you for choosing our hotel, and we look forward to hosting you again!Warm Regards, SabiaReception Manager
