Note fondée sur 718 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Cozy and clean. I like the music and lobby decorations.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Amoy McCarthy-Tate, Gestion de l’hôtel
Hi Andy,Thank you for your kind words! We're so glad you enjoyed the cozy atmosphere, cleanliness, and the music and decorations in the lobby. We hope to welcome you back soon for another relaxing stay!
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Amoy McCarthy-Tate, Gestion de l’hôtel
Hi Tracy,We're absolutely thrilled to hear that you had a perfect 5/5 experience at our hotel! Providing exceptional service and ensuring our guests have a memorable stay is always our top priority. Your feedback is incredibly valuable to us and serves as a testament to our commitment to excellence. We can't wait to welcome you back for another outstanding stay in the future!
par un voyageur
Minor problems
Publié le 18 oct. 2024 sur HotelsThe sink drain in the bathroom was not functional. We just removed it. There was a wet area in front of the refrigerator. Otherwise the property has an outdoor and indoor seating area and the bed and storage space were very nice. Roku access to network tv was hard to figure out. We didn’t see anything we were interested in.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Amoy McCarthy-Tate, Gestion de l’hôtel
Hi there!Thank you for your feedback. Apologies for the issues with the sink drain and wet area. It's great to hear you enjoyed the seating areas and bed. The Roku system is being upgraded to provide easier access to cable TV. Your input is appreciated, and we hope to welcome you again soon!
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Amoy McCarthy-Tate, Gestion de l’hôtel
Hi Sarah,Thank you for leaving us a review. We are delighted you enjoyed your stay and look forward to seeing you again!
par un voyageur de Centennial
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Amoy McCarthy-Tate, Gestion de l’hôtel
Hi Lori,Thank you for leaving us a review. We are delighted you enjoyed your stay and look forward to seeing you again!
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Newish, Clean and mostly quiet (did hear TV next door through the walls a few times). Friendly service. Not much food or shopping in the area, but then again, you didn't want Gatlinburg!
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Amoy McCarthy-Tate, Gestion de l’hôtel
Hi there!Thank you for leaving us a review. Our recently renovated appearance has gotten quite the buzz! We are delighted you enjoyed your stay and look forward to seeing you again!
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Amoy McCarthy-Tate, Gestion de l’hôtel
Hi David,Thank you for leaving us a review. We are delighted you enjoyed your stay and look forward to seeing you again!
par un voyageur de Rogers
Publié le 16 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Amoy McCarthy-Tate, Gestion de l’hôtel
Hi Lana,We're absolutely thrilled to hear that you had a perfect 5/5 experience at our hotel! We can't wait to welcome you back for another outstanding stay in the future!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Inconveniences arise when you are understaffed and short of good help. We could not order food in the bar, and we could not order cocktails in the restaurant. Quite a conundrum! Nobody could find decaf for our room which only had one Keurig cup of coffee and only one cup, which the front desk did rectify for us. Overall a great value for the room! Sad casino, only slots.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Amoy McCarthy-Tate, Gestion de l’hôtel
Hi Dave,Thank you for leaving us a review. We are delighted you enjoyed your stay and look forward to seeing you again!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Amoy McCarthy-Tate, Gestion de l’hôtel
Hi there!Thank you for leaving us a review. We look forward to welcoming you again and making your next experience better!
