Note fondée sur 347 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2018 sur Expedia
Pas propre. Personnel pas accommodant. Veille chambre sale. Air climatisé sale et qui sentait pas bon. Salle de bain sale et crasseuse.
Commentaires de Gestion de l’hôtel
7 août 2018 par Amanda, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to write a review of our property. Our guest satisfaction is most important to us. Please accept my deepest apologies on behalf of the hotel and staff for failing to exceed your expectations. Thank you again for taking the time to write a review of our property and we hope you stay with us in the future so we can have another chance to exceed your expectations. Kind Regards, Amanda, Manager
par Jeroen
Meh.
Publié le 13 juin 2017 sur HotelsOk, certainly not more than that.
Commentaires de Gestion de l’hôtel
30 nov. 2017 par Amanda, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to write a review of our property. Our guest satisfaction is most important to us. Please accept my deepest apologies on behalf of the hotel and staff for failing to exceed your expectations.
Thank you again for taking the time to write a review of our property and we hope you stay with us in the future so we can have another chance to exceed your expectations.
Kind Regards,
Amanda, Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
The motel is very old, front door has a sign dont let door slam, then fix it. The key card wasn't working so if you left the front office person would look your room while you were gone. Breakfast was terrible, there was gravy but nothing to put it on. I had a cup of coffee and got the heck out of there.
par un voyageur
Publié le 3 août 2024 sur Hotels
par un voyageur
Publié le 30 juill. 2024 sur Expedia
We were exhausted from driving. When we checked into our room (2 queen beds) i walked between the two beds and badly scraped my ankle. Luckily, it was superficial and it could have been much worse. The bed frame had 3-4 areas that jutted out like swords! My husband and i lifted the box spring to try to center it to prevent further injury. I had already woke up the front deskclerk when we arrived at 1030 pm ao i didnt want to wake her again, most likely, this was not her fault. One of the "blades" from the bed frame could not becovered by the box spring so i placed my suitcase in front of it and made a mental note to try to remember to walk around it if i woke up during the night. When i did lay dawn, i smelled a strong scent of urine next to the wall. I couldnt wait to leave. As far as the front desk clerk, i am a person witha great deal of empathy. I was sorry I woke her up at 1030 pm but the more i think about it, she really didnt have to make me feel bad and tell me how tired she was upon greeting her. It wasnt 2 in the morning...but weve all had bad days and, again, i can empathize with her exhaistion. I think the carpeting in that room should be replaced...as i write this, Ican still smell that acrid, rank room.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Had to evict a few spiders from the bathroom including one in the shower. This place definitely needs to be updated. The ac unit was really struggling. If you just need a place to crash for the night and nothing fancy it works. Beds were comfortable enough. Breakfast was very limited but waffle maker and biscuits and gravy. Cereal and apples.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par GM, Super8 Luverne , I-90 , Gestion de l’hôtel
Dear Guest ,Thank you for your valuable time taken in writing this review , it means a lot and helps us move step towards improvement. We are sorry that we did not make it a prefect stay. Hoping to see you again and give us a chance to serve you better.
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Room was extremely musty to the point the toilet had condensation and puddle of water on floor. Bed needed more coverage.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par GM, Super8 Luverne , I-90 , Gestion de l’hôtel
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
par un voyageur
A Place
Publié le 10 juill. 2024 sur HotelsPlace was worn out. Very 70s. Cords across floor.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par GM, Super8 Luverne , I-90 , Gestion de l’hôtel
dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
The building is so so so so old. The manager does their best but some investment really has to be put in for this to be a decent hotel. There was a hole in the tub, which had all kinds of caulking around it from patch jobs. You could feel how soft the floor was under the tub while standing in it. There were barely any outlets so we had to choose between a lamp, a TV, and the fridge being plugged in. No outlets by bed to charge phones or electronic devices.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par GM, Super8 Luverne , I-90 , Gestion de l’hôtel
Dear Guest ,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
We were not happy with this hotel. The room was nothing like the picture on the Expedia website. I feel like the website lied to us. Very dissatisfied.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par GM, Super8 Luverne , I-90 , Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Luverne I90. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that it was not a prefect stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
