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Novotel Luxembourg Centre

4.0 star property
Family-friendly 4-star hotel near Auchan Shopping Center Kirchberg

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Photo gallery for Novotel Luxembourg Centre

Breakfast, lunch and dinner served
Executive Room, 1 Queen Bed with Sofa bed
Exterior
Point of interest
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
35 Rue Du Laboratoire, Luxembourg City, 2015
  • Notre-Dame Cathedral
    ‪12 min walk‬
  • Grand Ducal Palace
    ‪14 min walk‬
  • Luxembourg City Hall
    ‪14 min walk‬
  • Luxembourg (LUX-Findel)
    ‪16 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed with Sofa bed

Classic Room, 1 Queen Bed with Sofa bed

Classic Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Luxembourg City

Central Luxembourg City getaway .Within a 15-minute walk of this Bonnevoie hotel, you'll find Notre-Dame Cathedral and Luxembourg City Hall. Place Guillaume II and National Museum of History and Art are also within 2 miles (3 km).

What's nearby

  • Notre-Dame Cathedral - 12 min walk - 1.1 km
  • Grand Ducal Palace - 14 min walk - 1.2 km
  • Luxembourg City Hall - 14 min walk - 1.2 km
  • Place Guillaume II - 15 min walk - 1.3 km
  • Place d'Armes - 17 min walk - 1.5 km

Getting around

  • Paräisser Plaz/Place de Paris Tram Stop - 8 min walk
  • Luxembourg Station - 9 min walk
  • Findel International Airport (LUX) - 16 min drive

Restaurants

  • ‪O'Luso - ‬4 min walk
  • ‪L'Observatoire - ‬2 min walk
  • ‪Subway - ‬5 min walk
  • ‪Russian Cafe - ‬4 min walk
  • ‪Nirvana Café - ‬4 min walk

About this property

Novotel Luxembourg Centre

Family-friendly 4-star hotel near Auchan Shopping Center Kirchberg
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A 24-hour fitness center, a terrace, and an arcade/game room are also featured at the family-friendly Novotel Luxembourg Centre.

This 4-star Luxembourg City hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2007
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Luxembourg Centre offers 150 accommodations with minibars and safes. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Luxembourg City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Spanish

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Exterior

Doubletree by Hilton Luxembourg

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  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,005 reviews
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includes taxes & fees
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Doubletree by Hilton Luxembourg

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (38 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 39 per day (66 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 stars.

Property is also known as

Novotel Hotel Luxembourg Centre
Novotel Luxembourg Centre
Luxembourg City Novotel
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg City Centre
Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg Centre Hotel Luxembourg City

Novotel Luxembourg Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 1001 reviews
Rating 8 - Good. 374 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tommy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most friendly and helpful staff I’ve seen in any hotel Young and awake staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Devika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Not very central to the city. Staff was rude and dismissive of our concerns. Overpriced for how dated the rooms are.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice, clean property. Nice area as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Moses

Stayed 1 night in Dec 2024

4/10 Poor

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty Rooms at Novotel Luxembourg

The staff were very nice, however the room was dirty. The luggage rack looked like someone spilled milk shake on it and housekeeping was not able to wipe it. The hot water kettle still had coffee inside. The toilet floor still smelled like pee. The room was non smoking but it smelled like someone had smoked in the room prior to our leaving.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient since it’s near the train station and bus stop. Had a great time staying at this hotel. The staff is helpful, warm and friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

lidia

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2024

10/10 Excellent

Elena, LONDON

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for city centre and not too far from the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of things to do within walking distance. Would highly recommend for anyone travelling with a small family.
Stayed 1 night in Dec 2024

2/10 Terrible

Jayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Location of the property is great! Bus to the airport just around the corner, but that's the only positive. We found silverfish in our room, the TV didn't work but it's the weekend so we can't help you or do we care. There was zero customer service. Having a separate toilet is great but it's inconvenient and unhygienic to have to go to a different room to wash your hands. Paper cups in the room for hot drinks?! Why? What a waste. These cups aren't really reusable and get thrown away rather than washed. Overall for a well known branded hotel I was very disappointed and would think twice when booking Novotel again.
Stayed 2 nights in Dec 2024

8/10 Good

Cecilia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Freddys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central. Friendly staff. Great breakfast. Extremely clean. Definitely recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, staff and restaurant are great. Not a whole lot of food or shopping close by.
Stayed 1 night in Nov 2024

10/10 Excellent

Virgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and welcoming. Great hotel conditions. Some walk but reasonable to the city, parking is limited and expensive. Overall, very good.
Stayed 1 night in Nov 2024

10/10 Excellent

nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, reasonably priced, good size rooms and close to all visitor attractions. Quiet area that felt safe at night.
Stayed 2 nights in Nov 2024

10/10 Excellent

robert

Stayed 1 night in Nov 2024

10/10 Excellent

Toral

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Good amenities all around. Only negative was the pizzas we ordered for room sevice. They were rubbish and overcooked and over priced. Otherwise, cant fault the hotel for a long weekend stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 3 nights in Oct 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Masato

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, response of reception is quick, breakfast is tasty. Only question is price vs accommodation. Maybe it is too expensive, compared to other Novotel place.
Stayed 1 night in Nov 2024