Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
3,7 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Thank you so much for the perfect rating! We’re thrilled to hear that you had a great experience with us. If there’s anything more we can do for you in the future, please let us know. We look forward to welcoming you back!Best regards,The Queen Luxury Apartments
par Philippe de Bruxelles
Studio moderne dans immeuble ancien sans ascenseur
Publié le 16 mars 2015 sur Hotels- attente devant la porte avant d'avoir les clés, malgré heure de rdv convenue.
- porte extérieure de l'immeuble qui ne ferme pas
- appartement au 3e étage SANS ASCENSEUR! A déconseiller aux personnes âgées avec bagages
- appartement tout moderne, vaisselle et équipement flambant neuf mais situé sous le toit et dispositions sous charpente pas toujours confortables.
- quartier résidentiel calme avec parking dans la rue
par un voyageur
Publié le 3 avr. 2024 sur Expedia
Was really nice and comfortable
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear Ganesh,Thank you for your feedback! We're glad to hear that you found your stay really nice and comfortable.We hope to see you again soon.Best regards,The Queen Luxury Apartments
par un voyageur
Publié le 25 oct. 2023 sur Expedia
Lovely accommodation and definitely would stay again
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear Brendan,Thank you for your feedback! We're glad to hear that you found your stay really nice and comfortable.We hope to see you again soon.Best regards,The Queen Luxury Apartments
par un voyageur
Publié le 5 mars 2023 sur Expedia
The appartment is very nice en clean en complete. Communication with the owner is perfect. Make sure to communicate with whats app en all details in checking in will be explained.
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear Guest,Thank you for your review! We are pleased to hear that you found the apartment very nice, clean, and well-equipped. It's great that communication with the owner was perfect and that using WhatsApp helped in explaining all check-in details.We look forward to welcoming you back in the future.Best regards,The Queen Luxury Apartments
par un voyageur
Publié le 3 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear Jean-Baptiste,Thank you for sharing your feedback with us. We are disappointed to hear that your experience fell short of expectations and that you rated us a 2 out of 10. We sincerely apologize for any inconveniences or issues you encountered during your stay.Your feedback is invaluable to us, and we would like to learn more about your specific concerns so that we can address them promptly. Please reach out to us directly so that we can discuss this further and work towards resolving any outstanding issues.We strive to provide a high standard of service and accommodations, and we regret that we did not meet your expectations on this occasion. We hope to have the opportunity to improve your perception of our property in the future.Best regards,The Queen Luxury Apartments
par un voyageur
Publié le 1 juill. 2022 sur Expedia
Very nice apt not far from center of the city. Easy to walk or catch bus out front. I booked shortly before we left, so did not receive communication from property manager regarding access (old school laptop). You do need to make arrangements to get code to gate and lockbox, was a simple phone call. Fortunately we had a phone to make european calls and promptly gained access. Would recommend and stay again. We were travelling as a family of 4 and we fit well.
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear jim,Thank you for your positive review! We're pleased to hear that you found our apartment very nice and conveniently located not far from the city center. We apologize for any initial communication challenges regarding access but are glad to hear that you were able to quickly resolve it with a phone call.It's wonderful to know that our apartment accommodated your family of 4 comfortably. We appreciate your recommendation and look forward to hosting you again in the future!Best regards,The Queen Luxury Apartments
par un voyageur
Publié le 12 juin 2022 sur Expedia
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear Colette,Thank you so much for your wonderful review and for awarding us a perfect score of 5 out of 5! We are delighted to hear that you had such a fantastic experience during your stay with us.It's always our goal to provide our guests with exceptional service, comfortable accommodations, and a memorable stay. We are thrilled that we could meet your expectations and that you enjoyed your time at The Queen Luxury Apartments.We look forward to welcoming you back on your next visit!Warm regards,The Queen Luxury Apartments
par un voyageur
Publié le 31 juill. 2018 sur Hotels
The stay was great, only improvement would be if there was air conditioning; it stated that there was “in-room climate control” but this was floor standing fans which were extremely noisy so couldn’t be used at night. Otherwise everything was great.
par un voyageur
Very nice apartment with limited check in period
Publié le 1 juill. 2016 sur HotelsApartment hotel without reception. No really service but very nice place.
Very important to remember: Only check in 15-21 or so. That was mentioned on the hotels own website, but not on Hotels.com. I arrived late and was not able to reach neither the hotel or hotels.com by phone.
But in spite of that I chose a nun-refundable offer, the hotel was fair and charged me only for the following night.