Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,0 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bon standing !
Publié le 9 sept. 2023 sur HotelsSéjour à Luxembourg et émerveillement tant côté appartement que Ville. L'appartement est idéalement situé, très bien équipé et son équipe de gestion est hyper réactive. Proche du parfait !
Luxembourg est une Capitale qui permets de se ressourcer. Nous avons adoré !
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear Fabrice,Thank you so much for your glowing review and for rating us 10 out of 10! We are thrilled to hear that you had such a wonderful experience during your stay in Luxembourg and at our apartment.It's fantastic to know that you found our apartment ideally located, well-equipped, and our management team highly responsive. We are delighted that we could contribute to making your visit to Luxembourg memorable.We look forward to welcoming you back for another amazing stay!Warm regards,The Queen Luxury Apartments
par un voyageur
Publié le 15 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear Olivier,Thank you for taking the time to leave us your feedback and for rating us 8 out of 10. We're thrilled to hear that you had a positive experience during your stay at The Queen Luxury Apartments.Your high rating is greatly appreciated, and we're delighted that you enjoyed your time with us. If there are any specific areas where we could have improved to earn a perfect score next time, please feel free to let us know. Your feedback helps us continually enhance our guest experience.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,The Queen Luxury Apartments
par un voyageur
Publié le 28 avr. 2023 sur Hotels
Séjour agréable
Difficulté de communication pour récupérer et rendre les clés
Prix élevé pour la prestation
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear Paul,Thank you for sharing your feedback and for rating your stay 8 out of 10. We're pleased to hear that you had an enjoyable experience overall.We apologize for any difficulty you experienced in communicating to retrieve and return the keys. Your feedback is important to us, and we will review our processes to improve communication for future guests.Regarding the pricing, we strive to offer competitive rates for the services and amenities provided. We appreciate your comments and will take them into consideration for future improvements.We hope to have the opportunity to welcome you back for an even better experience.Best regards,The Queen Luxury Apartments
par un voyageur
Publié le 13 oct. 2018 sur Hotels
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Thank you for your feedback and for staying with us at The Queen Luxury Apartments. We are sorry to hear that your experience did not meet your expectations. Your comments are valuable, and we are committed to addressing the issues you encountered to improve our services. We hope you will give us another opportunity in the future to provide you with a much better stay.Best regards,The Queen Luxury Apartments
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear valued guest,Thank you so much for your outstanding rating of 10 out of 10! We are thrilled that you had such a fantastic experience during your stay at The Queen Luxury Apartments.Providing exceptional service and ensuring your comfort are our top priorities, and we are delighted that we met your expectations. Your positive feedback motivates us to continue delivering memorable stays for all our guests.We look forward to welcoming you back for another wonderful experience in the future!Warm regards,The Queen Luxury Apartments
par un voyageur
Publié le 20 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear ShinyoungThank you so much for your outstanding rating of 10 out of 10! We are thrilled that you had such a fantastic experience during your stay at The Queen Luxury Apartments.Providing exceptional service and ensuring your comfort are our top priorities, and we are delighted that we met your expectations. Your positive feedback motivates us to continue delivering memorable stays for all our guests.We look forward to welcoming you back for another wonderful experience in the future!Warm regards,The Queen Luxury Apartments
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear Maria,Thank you for your wonderful review and for rating us 5 out of 5! We are thrilled that you had such a fantastic experience at The Queen Luxury Apartments.Our team strives to provide exceptional service and comfortable accommodations, and we're delighted that we met your expectations. Your positive feedback means a lot to us and serves as encouragement to continue delivering excellent service to all our guests.We look forward to welcoming you back on your next visit!Best regards,The Queen Luxury Apartments
par un voyageur
Publié le 8 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear Manuel,Thank you so much for your outstanding rating of 10 out of 10! We are thrilled that you had such a fantastic experience during your stay at The Queen Luxury Apartments.Providing exceptional service and ensuring your comfort are our top priorities, and we are delighted that we met your expectations. Your positive feedback motivates us to continue delivering memorable stays for all our guests.We look forward to welcoming you back for another wonderful experience in the future!Warm regards,The Queen Luxury Apartments
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Lived up to our expectation
Commentaires de Gestion de l’hôtel
27 juin 2024 par The Queen Luxury Apartments, Gestion de l’hôtel
Dear Bhavana,Thank you for your feedback and for rating us 4 out of 5! We appreciate you taking the time to share your experience at The Queen Luxury Apartments.We are glad to hear that you had a positive stay overall. If there are any specific areas where we could have improved to earn a higher rating next time, please do not hesitate to let us know. Your feedback is invaluable to us as we continuously strive to enhance our guest experience.We hope to have the pleasure of welcoming you back in the future.Best regards,The Queen Luxury Apartments
