Ratings based on 254 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Apr. 14, 2024 on Expedia
Great value accommodation in the heart of the Pyranees mountains, easy to access ski resorts. A chalet style apartment with everything you need for a comfy stay!
Comment from Hotel Management
Apr. 14, 2024 by La reception, Hotel Management
Good afternoon Sulesh,Thank you for your review, we appreciated that you enjoyed your stay at our residence. See you soon,The reception.
5 out of 5
by A traveller

Posted Jul. 18, 2023 on Expedia
Comment from Hotel Management
Jul. 19, 2023 by Delphine, réceptionniste, Hotel Management
Merci beaucoup pour votre note, nous sommes ravis que vous ayez passé un bon séjour.Au plaisir de vous revoir parmi nous.Cordialement,Delphine
5 out of 5
by A traveller

Posted Jun. 21, 2021 on Hotels
Comment from Hotel Management
Jun. 21, 2021 by Delphine, Hotel Management
Bonjour Nick, Merci beaucoup pour votre note. Nous espérons que votre séjour ait été des plus agréables. Aux plaisirs de vous revoir dans nos montagnes. Cordialement, Delphine
1 out of 5
by A traveller

Posted Aug. 19, 2019 on Expedia
Nothing to like Reception was very rude , didn’t stay as check in closes at 8pm , how about mentioning at time of booking !!
Comment from Hotel Management
Aug. 19, 2019 by Delphine, réceptionniste, Hotel Management
Hi, We are very surprised by your comment because you haven't tried to call the residence. When you booked, you have all informations and conditions in the web page and we send you a mail with more information and our opening hours. We are not at all involved if you have not read this information. Best regards, The reception team
5 out of 5
by A traveller

Posted Oct. 13, 2018 on Hotels
Comment from Hotel Management
Oct. 26, 2018 by Delphine, réceptionniste, Hotel Management
Merci pour votre note! Nous sommes ravis que vous ayez passé un bon séjour chez nous et nous espérons vous revoir dans notre résidence. L'équipe du Val de Roland
5 out of 5
by A traveller

Great apartments in a superb area.

Posted Jun. 22, 2018 on Hotels
A nice apartment in a quiet area, 5 minutes from the centre. The idea that you cleaned and tidied your room, threw out the rubbish and put your sheets etc to be washed caught me by surprise, but wasn't an issue for me. The beds were very comfortable and I slept really well. Very well placed for cycling (secure storage) motorcycling and walking, especially for the Cirque du Gavarni, Col du Tourmalet etc, I look forward to going back later in the year.
Comment from Hotel Management
Jul. 1, 2018 by Sandy et Delphine, réceptionnistes, Hotel Management
Bonjour Peter, Merci pour votre commentaire positif sur notre résidence. Nous sommes ravis que vous ayez été satisfait du confort de l'appartement et que la situation géographique de la résidence vous ai convenu. C'est avec plaisir que nous vous recevrons de nouveau dans notre résidence afin que vous profitiez des cols mythiques pyrénéens. A bientôt
3 out of 5
by A traveller

Posted Jun. 20, 2018 on Hotels
Comment from Hotel Management
Jun. 30, 2018 by Delphine, réceptionniste, Hotel Management
Bonjour Nick, Merci pour votre notation. En espérant vous revoir dans notre résidence.
4 out of 5
by PETER

This traveller left a rating score only Posted Sep. 27, 2017 on Hotels
3 out of 5
by A traveller

Close to town, simple hotel

Posted Sep. 16, 2016 on Hotels
The hotel is very spartan, but would be perfect for staying with a large group during the ski season. Good parking and kitchenette of bringing your own supplies. The town is lovely and the locals are quite welcoming.
2 out of 5
by A traveller

Not a place to stay

Posted Jul. 11, 2016 on Expedia
Old, with creaky floors and stairs. Cave like. You had to put on your own linen when you got there. No toiletries.