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Citadel Inn Gastro Boutique Hotel

5.0 star property
Family-friendly 5-star hotel near Arsenal Museum

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Photo gallery for Citadel Inn Gastro Boutique Hotel

Property amenity
Breakfast, lunch and dinner served
Superior Double Room
Breakfast, lunch and dinner served
Free toiletries, hair dryer, bathrobes, slippers
Reviews
9.8

Exceptional

Popular amenities

  • Bar
    BarBar
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Grabovskogo st., 11, Lviv, 79000
  • Popular LocationMarket Square14 min walk
  • Popular LocationLviv City Hall15 min walk
  • Popular LocationLviv Theatre of Opera and Ballet18 min walk
  • AirportLviv (LWO-Lviv Intl.)16 min drive

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Single Room

Minibar, in-room safe, desk, laptop workspace

Luxury Single Room

  • 67 sq m
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Double Room

Minibar, in-room safe, desk, laptop workspace

Luxury Double Room

  • 67 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Single Room

View from room

Superior Single Room

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior
Bank Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (183)
The price is CA $148
per night
CA $162 total
includes taxes & fees
14 Jul - 15 Jul
Bank Hotel

About the area

Lviv

City center stay.You'll find Lviv Art Palace and Ivan Franko National University of Lviv within a 15-minute walk of this Lviv hotel. Lviv Polytechnic National University and Market Square are also within 2 miles (3 km).

What's nearby

  • Lviv Polytechnic National University - 13 min walk
  • Market Square - 14 min walk
  • Lviv City Hall - 15 min walk
  • Lviv Theatre of Opera and Ballet - 18 min walk
  • High Castle Mountain - 5 min drive

Getting around

  • Lviv Station - 10 min drive
  • Lviv (LWO-Lviv Intl.) - 16 min drive

Restaurants

  • ‪Citadel Inn - ‬1 min walk
  • ‪Citadel Inn Bar - ‬1 min walk
  • ‪Garmata Restaurant / Гармата ресторан - ‬1 min walk
  • ‪Купол - ‬5 min walk
  • ‪vacuum - ‬6 min walk

About this property

Citadel Inn Gastro Boutique Hotel

Family-friendly 5-star hotel near Arsenal Museum
Citadel Inn Gastro Boutique Hotel offers its guests a 24-hour health club and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 592 square feet (55 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Citadel Inn Gastro Boutique Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking and valet parking are available.

This 5-star Lviv hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 592 sq ft of conference space
  • 55 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Citadel Inn Gastro Boutique Hotel offers 26 accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Lviv hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages and manicures and pedicures.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

English, Polish, Russian, Ukrainian

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekdays: UAH 500 for adults and UAH 500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Arcade/game room
  • Archery
  • Art gallery
  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV
  • Digital channels

Bedroom

  • Fan
  • Heating
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: UAH 700 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 12 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for UAH 700.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: UAH 40.00 per person, per night
  • An effective city/local tax rate of 1.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately UAH 500 for adults and UAH 500 for children
  • Airport shuttle fee: UAH 480 per person (roundtrip)
  • Pet fee: UAH 700 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: UAH 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citadel Inn Lviv
Citadel Lviv
Citadel Hotel Lviv
Citadel Inn Hotel And Resort
Citadel Inn Hotel Resort Lviv
Citadel Inn Hotel Resort
Citadel Inn
Citadel Hotel Lviv
Citadel Inn Hotel Resort
Citadel Gastro Hotel Lviv
Citadel Inn Gastro Boutique Hotel Lviv
Citadel Inn Gastro Boutique Hotel Hotel
Citadel Inn Gastro Boutique Hotel Hotel Lviv

Citadel Inn Gastro Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 73 out of 81 reviews" "
Rating 8 - Good. 4 out of 81 reviews" "
Rating 6 - Okay. 2 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm, Stottville

Stayed 1 night in Feb 2022

10/10 Excellent

Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Lviv and you can imagine spending a luxury weekend here as as a local.
Stayed 2 nights in Sep 2021

4/10 Poor

Risto

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Watch out for the bar
While the hotel staff were friendly and the location excellent and room clean and good - the behaviour of the bar staff spoiled what would otherwise been a great stay. Specifically, the bar staff cheated on the bill - increasing prices above what was on the menu - and providing drinks that were cheaper and different to what we ordered thinking we wouldn't notice. When this was brought to their attention, the reaction was one where the manager admitted that they were cheating, showing no remorse or even apologizing - it leads me to believe that this was no accident or isolated case. This is very disappointing as this is the first time we encounter such activity in a hotel of the quality that Citadel Inn is in Ukraine. The bill was ultimately cancelled but its not about the money - its about the service quality and the disgusting feeling you get.
Stayed 1 night in Aug 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable stay as usual
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020

10/10 Excellent

Gary, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attentive staff. Incredible breakfast (order the eggs benedict!). Quiet location. Amazing history.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Hotel with 5 star service from an attentive staff. The food was well prepared and my vacation was very relaxing.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Very good, but restaurant was too expensive
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the Historic Hotel
We enjoyed our stay at this historic hotel. The staff members were friendly and professional. The breakfast was good, and the room was extremely quiet. The bed was comfortable and the shower was hot. Even though you are in what was once a fortress, the wifi works good. The only thing you should note is that you do have to walk up and down a hill anytime you want to go into the center of the city, but they do have a path you can take that is helpful.
Stayed 3 nights in Apr 2019

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice historic place. The best restaurant in town.
Stayed 2 nights in Mar 2019

10/10 Excellent

Dagfinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoy this hotel
The ambience is great, it is a former prison :) now a top hotel close to the city centre. The staff is friendly but as often the case in Ukraine, various degrees of English proficiency. I especially appreciate the ability to late arrivals and still have my clothes ironed, washed or both - a must when travelling for business.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant unusual property Friendly helpful and accommodating. Excellent dinner in beautiful dining room. This place is a treasure!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels great. Very clean. Rooms are a good size. Really liked the shower room. Lovely staff. They’re very accommodating and helpful.
Stayed 1 night in Oct 2018

10/10 Excellent

Peter, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb building, lovely, big rooms and very nice and helpful staff. Great attention to detail too, e.g. leaving delicious sweets in the room on arrival and complimentary bottles of still and sparkling water each day.
Stayed 3 nights in Oct 2018

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best weekend ever
Wonderful hotel in a great city. Friendly staff. Great restaurant and amenities. Already want to come back. One of the best weekends of my life.
Stayed 3 nights in Oct 2018

10/10 Excellent

Zoriana, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location away from a traffic
Very polite staff Evgeniy Sushko, the cheff, spoiled us with his amazing dishes! We had such a great experience! Thank you to everyone in the Citadel to make our stay very special!
Stayed 3 nights in Sep 2018

10/10 Excellent

Tarik, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and housekeeping. Breakfast is very good. We enjoyed delicious omlettes and kefir. Located inside a park with lots of trees and birds, hotel has a historical building, very nice!!
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great and it should be visited at least once. Although the exceptional quality, beyond what a travelers could excpect there is no A/c in rooms! Because the hotel is locat d in forest. However they have provided a fan and during this time of the year, no one needs A/c. They have upgrade our room and provide wine for free. Highly recommend.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super boutique hotel
Just a few short steps from the centre of the main part of the town but in a completely separate area of parkland with great views

10/10 Excellent

Elong, Montreux, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citadel Inn Lviv
I was really impressed by the quality of this hotel. Beautiful and Spacious room, high security in a quiet area.

10/10 Excellent

Jacko, Ottawa, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very original and unique place
Great place located in a real citadel. Impressive how they were able to integrate all the facilities in this round fortress. The restaurant has an excellent cook and the service is very friendly.

6/10 Okay

Lynn

Liked: Cleanliness
The hotel is a renovated fortress. The front desk was very polite, but I am not sure if it is the hotel policy or the lack of experience of the staff, but I was told that they would collect the cost of the stay in local currency. The staff did not give me the option of paying in the local currency. They just charged my credit card. Unfortunately, I do not like to use my credit card in Ukraine and I also expect that I will be charged a foreign exchange surcharge. Also, they did not give return my passport which I did not realize until I woke up the next morning. The room was simple. There was only a shower and not a bath which I would expect in a 5 star hotel. The temperature was too warm for me and there is no way to adjust the temperature of the room. The staff was very helpful and most seem to speak English. They serve food in the bar 24 hours daily. The bottom floor they were using hookahs which I find disgusting. The restaurant which served the breakfast was good and dinner at the restaurant was good. They provided a complimentary 1/2 bottle of wine with dinner. It is a downhill trek to the central city. The return trip requires a steep climb. Overall, the hotel was twice as expensive and half as nice as other 5 star hotels in Ukraine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel all round . Staff are very helpful and friendly

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andrew, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - but do your research first
This really is a very fine hotel. The rooms, public space, outside bar and restaurant are first rate. The developers have done an excellent job converting this ex-military space into a very fine hotel. Things that would have been useful to know before hand: you need to book the sauna, and you are allocated one hour for each night of your stay. However, you must research the history of the building and decide if your are happy to stay in it. I was only alerted this need by seeing a picture of the building in a historical photograph in another museum in Lviv.