Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2020 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2020 par CẢM ƠN QUÝ KHÁCH , Gestion de l’hôtel
Kính gửi Quý khách.
Chúng tôi chân thành cảm ơn Quý khách đã tin tưởng lựa chọn khách sạn Đảo Ngọc làm nơi lưu trú. Trong quá trình sử dụng dịch vụ tại Khách sạn sẽ không tránh khỏi những thiếu sót rất mong nhận được sự thông cảm từ Quý Khách.
Rất hân hạnh được đón tiếp và phục vụ Quý Khách cho kì nghỉ kế tiếp
Chúc Quý Khách thật nhiều sức khỏe và niềm vui trong công việc và cuộc sống !
Trân trọng !
par un voyageur de Napier, New Zealand
Has potential. Filthy pool, maggots at breakfast
Publié le 6 sept. 2019 sur HotelsLovely staff, nice view, nice room. But... the pool was filthy, slime all over bottom, brown stuff floating. On our second day we asked if they were going to clean it as the local beaches are dirty with rubbish. They attended to it so on our last night we were able to swim. We also had maggots in our bathroom. Then at breakfast after receiving our omelette a maggot suddenly was on the table, assumably off a plate as the table was empty of anything prior. We also ate at the hotel. It was ok but expensive for what you get. One of party was very sick on our second day. I’m guessing cleanliness and hygiene needs attention. This has such potential and the staff are delightful. There is no menu in English which didn’t bother us - just use google!
