Note fondée sur 691 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
28 mai 2019 par rr, Gestion de l’hôtel
Thank you! Safe travels!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
So, the property was good and clean, and the service was great. However, our stay was not great as our whole family fell sick while we were there. My son actually ended up spending 2 days in the hospital. On our last night there the hotel lost power due to a storm and it was out for about 4 hours or more. They did not offer a refund for this even though their emergency lighting also was not working making traversing the stairwells dangerous. They only offered points to Mariott customers. So even though our stay was good up until the last night, with being sick and not being offered any refund for the last night due to the power being out, this left a bad taste in the mouth. They should at least have offered a refund for the one night without power.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par SD, Gestion de l’hôtel
Hi Nathan,We're sorry you experienced so many tribulations during your stay with us. Weather and power outages are not something we can control, so generally speaking we don't provide compensation or refunds due to external events. To your point, the power was back on that evening after being out about 4 hours. We do allow guests to depart early or cancel without a penalty when circumstances are beyond our control, but we do not provide compensation if you decide to stay.I am sorry we couldn't meet that expectation, and I hope your son is on the mend or healthy.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par SD, Gestion de l’hôtel
Thank you for the 5 out of 5 Kelly!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par SD, Gestion de l’hôtel
Thank you for the perfect 10!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par SD, Gestion de l’hôtel
Thank you for the 5 stars Brian!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Joy, Gestion de l’hôtel
Thank you for choosing to stay with us. We look forward to seeing you again in the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
We loved staying at this hotel for Liberty college move in weekend. The hotel was very accommodating and even had cold water and snacks available in the lobby. We would definitely stay here again!!
Commentaires de Gestion de l’hôtel
18 août 2024 par Joy, Gestion de l’hôtel
Thank you we will look forward to seeing you in the future.
par un voyageur
Publié le 4 août 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
4 août 2024 par Joy, Gestion de l’hôtel
Thank you for taking the time to leave a review. We are glad you had a good visit and hope to see you again in the future.
par un voyageur
Publié le 2 août 2024 sur Hotels
The hotel staff was unbelievable. Aware of my needs and quick response. Pool is salt water and good size and temperature. Very nice stay
Commentaires de Gestion de l’hôtel
2 août 2024 par joy, Gestion de l’hôtel
Thank you for choosing to stay with us. We also appreciate you taking the time to leave a review. We hope to see you again when you are back in the area.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par joy, Gestion de l’hôtel
Thank you for choosing to stay with us. We hope to see you again soon.
