Note fondée sur 167 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
Personnel top
Publié le 11 févr. 2016 sur Expedia
Contre : Douche de la piscine vieillotte
Bel Hotel, proche du centre, chambre confortable et bien équipée, wifi, personnel extra
Je recommande !!
par un voyageur
Publié le 2 août 2024 sur Expedia
Very nice people and service was great
Commentaires de Gestion de l’hôtel
5 août 2024 par Author, Gestion de l’hôtel
Dear Christine Gazey, Thank you for taking the time to complete the survey about your stay at Forest Lodge. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. I will be sure to pass on your comments to the team who I know will be happy to read them. We hope to see you at Forest Lodge again soon! Kind regards, Forest Lodge
par un voyageur
Publié le 1 août 2024 sur Hotels
The hotel itself it’s nice and comfortable. Close enough to new forest show and lyndhurst is a great town.however I think we were placed in the smallest room and the hottest room. I know it was a hot few days but the fans provided were old and not good enough and the room was just too hot. We didn’t sleep properly for 3 nights which is a shame. The bed was a very small
Double and one of us had to sleep
On the floor because it was just too small for 2 adults . I normally stay here a lot throughout the year but not sure if I will again.
Commentaires de Gestion de l’hôtel
5 août 2024 par Author, Gestion de l’hôtel
Dear Charlotte Boucher,
Thank you for taking the time to share your feedback. We’re glad to hear that you found our hotel nice and comfortable and enjoyed the proximity to the New Forest Show and the town of Lyndhurst. However, we’re very sorry to learn about your experience with the room size and temperature during your stay.
We apologize for any inconvenience caused by the room's heat and the inadequacy of the fans provided. Your comfort is very important to us, and we understand how essential a good night's sleep is.
I am sorry to hear about the issues you faced due to size of the bed and room. We offer a variety of room sizes to accommodate our guests' needs with differing sized beds depending on the size of the room, however will take your feedback into consideration for future improvements.
Your loyalty is greatly valued, and we hope to have the opportunity to welcome you back and provide a more comfortable experience. Please do reach out to us directly if you decide to stay with us again, and we will do our best to accommodate your needs.
par un voyageur
Dog friendly stay
Publié le 28 juill. 2024 sur HotelsSuperb dog friendly hotel
Commentaires de Gestion de l’hôtel
5 août 2024 par Author, Gestion de l’hôtel
Dear Mark Duffy, Thank you for taking the time to complete the survey about your stay at Forest Lodge. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We really are dog friendly and love welcoming your furry family members to join you for your stay. We hope to see you at Forest Lodge again soon! Kind regards, Forest Lodge
par un voyageur
Publié le 27 juill. 2024 sur Expedia
par un voyageur
Weekend in Lyndhurst
Publié le 14 juill. 2024 sur HotelsStaff amazing, food very good, location could not have been better.
par un voyageur
Publié le 10 juill. 2024 sur Hotels
par un voyageur
Recommended
Publié le 4 juill. 2024 sur HotelsGreat place to stay and very friendly staff. We did have to wait to be allowed into rhe breakfast room even though we booked it, but not the biggest deal.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Author, Gestion de l’hôtel
Dear Karen Spencer, Thank you for taking the time to complete the survey about your stay at Forest Lodge. It is great to see that you had such a great time. I will be sure to pass your lovely comments on about the staff who I know will be happy to read them.
We hope to see you at Forest Lodge again soon! Kind regards, Forest Lodge
par un voyageur
Average stay
Publié le 4 juill. 2024 sur HotelsHotel is nice but would say it was 4/5 star - rooms were nice and clean and had everything you needed! Pool was quiet but not that warm. Sauna was out of order.
Food was bland and service wasn't great. It's expensive for food and drink and not worth the price - we also didn't realise gratuity was automatically added and so paid over £20 in tip for a meal for 2 adults and 2 children (we are in the bar so wasn't table service).
Our key stopped working when we returned from food and it took over 30 minutes to find someone to rectify the issue which wasn't great with 2 small tired children.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Author, Gestion de l’hôtel
Dear Megan Wood, Thank you for taking the time to complete the survey about your stay at Forest Lodge. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. [Address comments here] We hope to see you at Forest Lodge again soon! Kind regards, Forest Lodge
par un voyageur
Publié le 28 juin 2024 sur Expedia
