Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
2,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2023 sur Expedia
If you want a great experience in the Maasai Mara then you must stay here. My wife and I stayed at the Naserian Mara Camp for our honeymoon during late September of 2023. Our stay was everything and then some. We saw the Big 5, Hot Air Ballooned over the Mara, ate breakfast in the bush, drank champagne under the stars, saw Kisaru, the baddest cheetah in history, and her baby cubs, got treated like royalty, and had the time of our lives. The rooms are impeccable. The staff unbeatable. The food is top notch. The camp is environmentally conscious. What more could you ask for? Shadrack, the general manager, answered all of my questions, listened to all of my request, and then delivered an amazing experience. Moses was our host during our stay, and I can’t say enough about how excellent and thoughtful he was. Moses is not only a great host, but an even better human being. Our game drivers, Patrick and Clifford, are not just good at what they do, but they are the best at what they do. They are knowledgeable, patient, friendly, and just great to spend hours with driving across the beautiful landscape. They know the Lemek Conservancy like the back of their hand. They care about the animals, and they will care about your experience. Joshua, the chef, will deliver dish after dish after dish that somehow gets better and better each day. He will listen to your preferences, and he will care about your experience. The rest of the crew will be right there to look after your every need
par un voyageur
Not what we expected..
Publié le 29 sept. 2022 sur HotelsThe accommodation and especially the tent was very nice.
Unfortunately, on arrival there was no vehicle available for us to do the game drives. We indicated by mail, weeks in advance, that we would like to do all game drives.
Afterwards we understood that Shadrack, the General Manager, had suggested to our driver from Nairobi to leave us at the camp without the possibility to do the game drives at all.
Our driver refused and did the game drives with us in his own 4x4, in which we arrived from Nairobi. We only heard this from our own driver on the way back to Nairobi.
Furthermore, food options were very limited and pool maintenance is clearly not a priority. Many tiles were loose and the pool was full of insects
We would recommend guests to choose another lodge in the beautiful Masai Mara.
par un voyageur
Publié le 8 sept. 2019 sur Expedia
バスタブ付きの部屋を予約したが実際に案内された部屋には無かった。
変更を希望したが予約が埋まっているため不可だった。
またゲームドライブの料金が説明無く加算されていた。
par un voyageur
Publié le 30 août 2019 sur Expedia
par un voyageur
Publié le 12 août 2019 sur Expedia