Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par OLIVIER de PARIS
services médiocre et trés trés cher
Publié le 6 août 2013 sur HotelsLe regret d'avoir passé une nuit dans un hotel trés moyen et des tarifs dépassant un cinq étoiles Francais.
par un voyageur
Publié le 11 sept. 2023 sur Hotels
par un voyageur
Publié le 6 sept. 2023 sur Expedia
par un voyageur
Publié le 3 janv. 2023 sur Expedia
Excellent! 100 percent recommend- full value for money, amazing staff and service, amazing food, excellent room and game drives - have all good things to say about this place. Not a single negative!! Will come back here again!! Really great experience for us.
Commentaires de Gestion de l’hôtel
5 janv. 2023 par Petra Baumann, Gestion de l’hôtel
Dear Rachit, Thank you for commending your recent experience at Olare Mara Kempinski Masai Mara. My team and I appreciate the positive feedback and we look forward to hosting you once again in the coming days. Best Regards, Petra Baumann General Manager
par un voyageur
Loved it
Publié le 31 août 2022 sur HotelsWe have just returned from a 5 night stay. The room was beautiful and the food was good. The game drives were very special. Because it is a private conservancy the safari guide is able to drive off road to get closer to the animals. In addition, there are very few cars on the reserve so not a mass of people at sightings
par un voyageur
Publié le 20 juin 2022 sur Hotels
Greta experience, the best wild anamals and cats in masai Mara around this reserve.
par un voyageur
Publié le 15 nov. 2021 sur Expedia
par un voyageur de Washington DC
Publié le 3 févr. 2021 sur Expedia
My friend and I stayed at the Kempinski for two nights midweek...and it was amazing. We were picked up at the airstrip and given a mini game drive for about an hour until we reached the camp. We were greeted with a traditional Maasai welcome (complete with singing and dancing) and a refreshing tree tomato drink. It was so unique! They also had a hand washing station and a temperature check screening. All staff at Olare Mara wear masks and the dining staff wear gloves too. There is hand sanitizer all over the place...it made us feel safe during our stay.
Our tent was glorious. We were in Tent #9 along the river. The tent was luxe, clean with lots of extra amenities - rainboots, bathrobes, umbrellas, mosquito nets, surgical masks and a clawfoot bathtub.
Meals are usually 3-4 courses and were overseen by the FABULOUS Moses, the restaurant manager. He was DIVINE. He remembered our favorites and anticipated our needs, even making sure we had fresh bread (which they make onsite!) and hot dawa every day. He was extremely attentive and fast. Truly exceptional service. Alcohol was not complimentary but was top shelf. A nice bottle of chardonnay was about $45.
Highly recommend this resort.
Commentaires de Gestion de l’hôtel
4 févr. 2021 par Rami Serhal, Gestion de l’hôtel
Dear N.N.,
Thank you for the five star rating and the beautiful positive review on your experience at Olare Mara Kempinski Masai Mara.
We are glad to read you had a wonderful stay and would recommend the resort.
Best Regards
Rami Serhal
General Manager
par un voyageur
Publié le 30 août 2020 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2020 par Roberto Simone, Gestion de l’hôtel
Dear ZINGISA,
Thank you for sharing a ten out of ten rating on your recent stay with us at Olare Mara Kempinski Masai Mara.
My team and I appreciate the full mark bubble rating.
We look forward to hosting you once again in the coming days.
Best Regards
Roberto Simone
General Manager
par un voyageur de Johannesburg
Publié le 4 sept. 2018 sur Expedia
I liked the room however we did not have hot water 3 mornings out of the 4 mornings we spent at the hotel. That is unacceptable given how much we paid to stay at this luxury lodge. It was also very cold so taking a cold shower was out of question.
