Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mai 2024 sur Expedia
Incredible resort!!! I’ve now stayed here twice - once solo and once with my family. Both experiences were extraordinary! Fantastic service, beautiful property, amazing game drives (ask for Patrick!)
Commentaires de Gestion de l’hôtel
2 juin 2024 par HM, Gestion de l’hôtel
Dear Marie,Warm greetings from Sarova Mara Game Camp.Thank you for taking the time to share your post review with us.we are delighted to note that out team members especially Patrick exceeded your expectations.We look forward to hosting you again.Kind regards,Henry
par un voyageur
Experiência Incrível.
Publié le 18 janv. 2022 sur HotelsO local é lindo e a estrutura maravilhosa. A comida super variada e sempre te perguntam se falta alguma coisa.
O meu quarto era lindo, super espaçoso, com bela varanda de frente para o lago. Piscina muito gostosa. Atendimento impecável. Queríamos sair às 6 da manhã para começar o safari. O café da manhã estava pronto e fizeram lunch box para nós e também para o motorista. Super recomendo.Melhor acho que é impossível.
Commentaires de Gestion de l’hôtel
28 janv. 2022 par LM, Gestion de l’hôtel
Dear Silvia,
Greetings from Sarova Mara!
Thank you for taking time out to share an appraisal of your recent experience with us.
With a mission to provide superior customer service, we take pride in engaging with our valued guests while providing them with Sarova's unique offerings and we are delighted to learn that we lived up to this service promise. We will share your compliments with the team to whom they will be a great source of inspiration.
Thank you for your recommendation and we hope to get another opportunity to host you in future.
Yours Sincerely,
Nicholas Maina.
Lodge Manager.
par un voyageur
Publié le 2 janv. 2020 sur Expedia
The tent itself was very dirty and service was slow
par un voyageur
Publié le 19 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 déc. 2019 par Duncun Mwangi, Gestion de l’hôtel
Dear Marianne,
Thank you for your high score of our services and for the support shown by making us your preferred safari partner. We look forward to hosting you again.
par un voyageur de Blue Ridge Tx
Publié le 13 déc. 2019 sur Expedia
massai presentations very good,service at restaurant very good
Commentaires de Gestion de l’hôtel
13 déc. 2019 par Duncun Mwangi, Gestion de l’hôtel
Dear Gene,
Thank you for choosing to stay with us during your recent visit to Masai Mara National Reserve and for the time taken to share your feedback with us.
We look forward to hosting you again in the future.
Recommandé
pour Événement personnelpar un voyageur
Sarova Mara Solo Stay
Publié le 20 mars 2018 sur HotelsI had an amazing stay at Sarova Mara Game Camp which is just inside the Sekenani Gate. The service from the moment I entered Reception to the time I left was simply superb. The accommodation was very clean, comfortable and well stocked with toiletries and furnishings and the restaurant provided a wide range of quality food at each meal. Highly recommended and one I definitely plan to revisit
Commentaires de Gestion de l’hôtel
23 déc. 2019 par Duncun Mwangi, Gestion de l’hôtel
Dear Guest,
Thank you for your support and patronage of Sarova Mara Game Camp and for making us your safari partner. We are delighted to learn that you enjoyed your time with us. We appreciate your confidence in our services and equally eager looking forward to hosting you again.
Recommandé
pour Couplespar un voyageur
Unforgettable
Publié le 23 janv. 2018 sur ExpediaAmazing and beautiful stay at Sarova
Pros: Staff is super friendly and well trained. Food is good, lots of variety. Nice pool area. Good wifi.
I also need to mention our guides Edward and Tony who were superb!
Cons: Not really a con and at no fault of Sarova but fly's and insects so be prepared
par amrita
Outstanding stay!
Publié le 14 avr. 2017 sur HotelsWe had an amazing time at Sarova properties in Kenya. Sarova Mara Game camp was amazing too. Excellent staff, outstanding food and amazingly warm stay. Special shoutout to Martin, James, Kevin, Gilbert, Abel, Joseph, Grace and all others...would love to come back soon.
Recommandé
pour Tout le mondepar un voyageur de uae
BEWARE OF $75 Per Person Per Game Drive EXTRA.
Publié le 21 févr. 2015 sur Expedia
Pour : location is good.
Contre : more facts are put on the website
Good hotel with friendly staff. Unfortunately as we checked out and reached the jeep to take us to the airport (extra $45 pp) the receptionist came running claiming EXTRA payment of $75 pp per game drive. This was not stated anywhere nor were we informed at any point. This was sad end to an otherwise good experience.
Recommandé
pour Tout le mondepar un voyageur de caracas, venezuela
Nice game camp
Publié le 27 janv. 2015 sur ExpediaThe hotel is right in the heart of the Masai Mara. The location and staff are amazing. It was an spectacular vacation
