Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 janv. 2023 sur Expedia
Toilets were blocked, nothing was open for use. Beer was expensive. Dog was in the kitchen while preparing limited breakfast. Paid in advance $380 non refundable for 3 days but left after 1 day.
par un voyageur
Resort vid havet
Publié le 9 mars 2020 sur HotelsEtt trevligt ställe att bo på. Vänlig personal som hjälper till när det behövs. Inte toppskick men helt ok. Maten är otroligt bra och man går mätt från bordet. Kan rekommendera stället varmt.
par un voyageur
Dissapointed
Publié le 17 févr. 2020 sur HotelsTerrible we reserved the honeymoon suite. Got put into a lower cost room because the air conditioning was broken in our reserved room. The elevator was inoperable so my pregnant wife had to climb stairs multiple times to the 3rd floor. No hot water in the room. The bar was closed, I asked why and they said because it is out of stock. The food was just OK at best. Hotels.com should romove this place from their list of establishments. My wife and I both are upset. I was ready to check out an hour after we arrived. The only nice thing I can say is the staff was very friendly and apologetic. This place is equivalent to a low end Motel 6 with a Marriot price.
par un voyageur
Publié le 17 févr. 2020 sur Expedia
NO HOT WATER. Our room had a balcony. However, there were two ac units installed on the balcony that, of course, blow hot when they are running. The balcony was unusable. Terrible design.
par un voyageur
Publié le 22 nov. 2019 sur Hotels
par un voyageur
Publié le 13 sept. 2019 sur Expedia
It pretty average !!!
Foods was too expensive and drinks is even more expensive. Bed is too small for my boyfriend who is 6ft. Probably most of the time no electricity and staff can't figured out how to change the smoke alarm battery. Not coming back at all. Some of your staff are friendly and some are look grumpy 🙁
Commentaires de Gestion de l’hôtel
19 sept. 2019 par Luzyl, Gestion de l’hôtel
Hi Ms Christine, sorry if your not comfortable for the standard room you've reserved, it is a standard size for a double size bed. If you remember you are offered for a king sized bed but of course with a different rate.
Thanks
par un voyageur
ABSOLUTELY DISGUSTED
Publié le 31 mars 2019 sur HotelsWorst hotel of entire trip. No hot water. Staff said we had to leave taps running for 15 mins. Locks on doors didnt work. Swimming pool full of rubbish. No cold drinks available. Half the menu was not available for breakfast. The lift was not working, after 3 days of non stop travelling the ladt tlhing i wanted to do was climb stairs with my luggage. Apart from the location i would give this hotel an extra wide berth. The management were no where to be found to discuss a cheaper rate due to the lack of facilities offered but could not be supplied. Will be telling everyone and anyone to stay well clear of this property as they falsely advertise the features
par un voyageur
Publié le 7 mars 2019 sur Hotels
par un voyageur
Beware of Dogs and Owner
Publié le 29 janv. 2019 sur HotelsWe had a bad experience when the owner's dogs attacked my friends 5 year old daughter. As my friend, her daughter and I were walking on the property, the owner and staff had her 3 dogs and appeared be feeding them. The dogs started barking and two charged at us. One of the staff grabbed the leash of 1 dog but nobody held the leash of another dog which was barking and charged at the little girl. Luckily right when the dogs mouth was less than one foot away from the little girl's face, I was able to grab the dog by the leash and sling it away. The little girl was frightened and crying. The owner apologized but then made things worse when she said she knew the dogs should not be outside (admitting negligence). I told her that it didn't make me happier that she knew the dogs shouldn't be outside but she had them outside anyway, she yelled at me that if her apology was not good enough she would apologize to the girl. She then went over the the little girl, who by now was 20 feet away, and started shouting 12 inches from her face "please forgive me," many times. The rest of the stay we were always cautious and on the look out for the dogs when we were outside of our room. At checkout time, I told the owner I was disappointed at how she handled the situation and did nothing to try to make it up to us. She told me if I didn't like it I should write a review online. I also found a uncovered razor blade laying on the grass near pool and owner did nothing about that.
Commentaires de Gestion de l’hôtel
31 janv. 2019 par Jasmes Donnachie, Gestion de l’hôtel
We also had a bad experience with this guest who refused to pay his bill, we believe he is using this incident which was not as serious as he explained as I was there. We have three Golden Retrievers all of which have never had any incident with other guests over the last 6 years, they live in the hotel and other guests if you read other reports love to play and have fun with them. This incident was when the guest was going out in the evening and surprised the dogs as it was getting dark, they did bark and one ran towards the gust as they often do to greet them, the guest shouted to keep the dogs in control. I told him we were sorry the dogs frightened him, lets be clear the dog did not touch the baby, and told him they were friendly and well trained. The next day he extended his stay for two days and said nothing about the incident. The last day when checking out he harassed the owner demanding not to pay his bill because of the incident, Nobody saw the razor mentioned as at the time this was not reported only again used as a reason not to pay his bill. There were other incidents where he chastised our staff and we were very happy to have him leave. Its unfortunate that guests like this who in general are few and far between go to print and we appreciate Expedia allowing us to reply to such reports on their system.
par un voyageur
Greit
Publié le 17 janv. 2019 sur HotelsHotellet er helt greit. Ikke veldig bra internett, ellers er rommene og hotellet av bra standard.
Commentaires de Gestion de l’hôtel
31 janv. 2019 par Jim Donnachie, Gestion de l’hôtel
Hi thanks for the comment, unfortunately our area has a limit of ban speed for internet of 5kbs max, I have asked the supplier many times when the speed will be improved but no date is give. Thanks again for the comments.
