Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,2 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Expedia
WIFI is sometimes no good
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Melisza Duenas - Hotel Manager, Gestion de l’hôtel
Dear Mr. Hideo,Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your opinion. We're sorry to hear that the Wi-Fi was sometimes not functioning well during your stay.We understand how important it is to have reliable and strong internet connectivity, especially for business travelers or those who rely on it for communication. We apologize for any inconvenience this may have caused and assure you that we're taking immediate action to address this issue.Our team is working diligently to upgrade our Wi-Fi infrastructure to ensure a more stable and faster connection throughout the hotel. We're also increasing our bandwidth capacity to accommodate the growing demands of our guests.We value your feedback and would like to assure you that we're committed to providing the best possible experience for our guests. If you have any further concerns or suggestions, please don't hesitate to reach out to us.Thank you again for choosing to stay with us, and we look forward to welcoming you back soon.Best regards,Melisza DuenasHotel Manager
par un voyageur
Customer service
Publié le 5 avr. 2024 sur HotelsI heard one staff member saying” that’s why I hate foreigners” the rest of the staff were really good and went out of their way to help. A fairly pleasant experience.
par un voyageur
Publié le 10 mars 2024 sur Hotels
Excellent customer service.And close to all amenities.Highly Recommended.
par un voyageur
Publié le 4 janv. 2024 sur Expedia
par un voyageur
Publié le 21 déc. 2023 sur Expedia
It’s ok
par un voyageur
Publié le 28 nov. 2023 sur Expedia
par un voyageur
Publié le 24 nov. 2023 sur Expedia
par un voyageur
Publié le 13 nov. 2023 sur Expedia
concierge good they do well, food is good room is good for my day I sleep well coz I’m so tired on my trip. Evening time brush and use basin is choke - move us to horrible room noisy aircon bus trycicle even next room here they shower midnight that’s my nightmare I experience in room 211 suggest only they should separately oversea booking to daily booking special d room if guest can sleep well or not as we pay correctly.
par un voyageur
Publié le 16 mars 2023 sur Hotels
par un voyageur
Publié le 11 févr. 2023 sur Hotels
