Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 nov. 2024 sur HomeAway
par un voyageur
Family Trip
Publié le 30 sept. 2024 sur HomeAwayHouse was set up nice for 4 couples. Great hot tub and dock, even though the water was low while we were there. Quiet neighborhood.
par un voyageur de Plano
Nice Lake House
Publié le 18 août 2024 sur HomeAwayNice view of the cove. Had a great time with the family and pups.
par un voyageur
Review
Publié le 29 juill. 2024 sur HomeAwayIt was a good property. It was nice that the house had a kayak that the kids could use. They spent a lot of time in the lake off the dock and in the hot tub. We really enjoyed it!
par un voyageur
Lake time!
Publié le 23 juin 2024 sur HomeAwayOverall the layout of the house is good for a group. It’s nice to have a boat dock and you are close to stores if you need anything.
par un voyageur
Canton Market Trade Days Stay
Publié le 2 juin 2024 sur HomeAwayNice stay for a family.
par un voyageur
Clean and neat house
Publié le 16 avr. 2024 sur HomeAwayThe house was clean and stocked with all of the essential items that we needed. It is close to Gun Barrel City and has convenient restaurants nearby. We didn't go down to the dock, but it looked good from the house.
par un voyageur
Family Easter Weekend
Publié le 9 avr. 2024 sur HomeAwayThe property was comfortable with plenty of room for our large family.
par un voyageur
Canton Family Trip
Publié le 6 nov. 2023 sur HomeAwayWe had a great stay, right on the lake. We enjoyed the hot tub & fire pit after shopping all day at Canton, it was just what we all needed quality time & relaxing.
par un voyageur
This house smells horrible
Publié le 1 oct. 2023 sur HomeAwayWe were so excited to stay in this area. Close to Canton and on a lake….. but we were so disappointed. The house smells bad. Not clean, the hot tub hasn’t been cleaned in months. Screened in porch has so much dirt. Contacted the owner who was no help and just blamed the storms. Ceiling fans were very dirty and bathroom rugs were nasty. No help from the owner and no sympathy for leaving early due to bad smell. rent this at your own risk, they don’t live in the area and didn’t seem empathetic in the least. We left this place cleaner than when we got there. Do better if you are going to charge this kind of nightly rent.
Commentaires de Gestion de l’hôtel
24 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi Willie, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:- We were surprised to hear about the cleanliness concerns you experienced during your stay. Our aim is always to provide a comfortable and clean environment for guests. We apologize that this was not your experience.- We instructed our cleaning crew to wash the bathroom rugs, and upon inspection after checkout, we found the fans to be in good condition. However, we cannot confirm whether they were wiped down before your departure. The condition of the back porch was consistent with previous rentals, and while there are a few stains on the cushions, this has been the case for some time.- Regarding the hot tub, it's equipped with a recently replaced floating chlorinator, and we found it to be clean with only a minimal amount of sand at the bottom. - As for the smell, when we entered the house, we didn't notice any offensive odors. It's worth noting that our pier & beam house may have a distinct scent compared to other structures.- We would have greatly appreciated having photos of the issues. This would have given us a clearer perspective on the matters at hand.We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. We hope to host you again soon!
