Note fondée sur 576 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 sept. 2024
Sorry to report that the bathroom has mold/mildew, no kleenex in bathroom, a roach crawl across the nightstand.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Nina Watkins, Gestion de l’hôtel
Thank you for your online review. We have sent this information to our Maintenance Team and Pest Control our outside Vendor.
par un voyageur
Publié le 19 août 2024 sur Hotels
Room was nice but pillows were small and we only had 1 regular size bath towel. The rest were hand towels. Didn’t realize it until I needed one, so I used my husbands. Breakfast was ok. People were friendly and nice.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Nina Watkins, Gestion de l’hôtel
Thank you for your online review. We hope to see you again in the future.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Nina Watkins, Gestion de l’hôtel
Thank you for your online review. We hope to see you again in the future.
par un voyageur
You get what you pay for
Publié le 12 août 2024 sur HotelsThe positive is that the staff were very friendly and helpful. The negative is that the room had a strong musty odor and the bathroom and pool area were a little run down. They had the best rates in the area but you get what you pay for.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Nina Watkins, Gestion de l’hôtel
Thank you for your online review. We are in the process of renovations starting 2025.
par un voyageur
Publié le 12 août 2024 sur Expedia
The room was large and nice price. Hotel convenient location to local restaurants, events. However, water pressure low, loose ceramic tiles on floor in bathroom, patched drywall not finished and painted, squeaky doors for the room & large roaches in hallway. Elevator was very dirty especially around floor edges. Breakfast was minimal choices and a block of cream cheese not under dish cover and had a dirty knife in it for all to use.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Nina Watkins, Gestion de l’hôtel
Thank you for returning our online review. We are currently in the process of beginning renovations on the building that is over 15 years old. Thank you for your patience.
par un voyageur
Publié le 11 août 2024 sur Expedia
No comments
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Nina Watkins, Gestion de l’hôtel
Thank you for your online review. We hope to see you again in the future.
par un voyageur
1970 called they want their hotel back.
Publié le 5 août 2024 sur HotelsHotel is severely in need of updating smells. Mildewy looks mildewy 1970 called and they want their hotel back. Staff was very friendly though severely needs an update.
Commentaires de Gestion de l’hôtel
6 août 2024 par Nina Watkins, Gestion de l’hôtel
Thank you for your online review. We apologize for your inconvenience. We are working towards upgrades and renovations starting in 2025.Thank you
par un voyageur
Maintenance issues
Publié le 5 août 2024 sur HotelsThe property is not being well-maintained. Leaks show in the ceilings and lots of wear on paint and carpets. A/C quit working and we had to move to a different room. Lights were out there and A/C was turned off, so it took a while to cool down. Heard others complaining about TV not working. Staff was helpful and friendly. Not their fault.
Commentaires de Gestion de l’hôtel
6 août 2024 par Nina Watkins, Gestion de l’hôtel
Thank you for your online review. Unknown to you that 6 weeks ago we were hit by high winds which included a tornado that touched down 2 miles from here. We have contacted the insurance, roofers and electrician for repair of the damage it has created, however we are working on their timeline not ours. The TV's located at this facility have to be controlled manually, the other guest was trying to use the up and down button, so the TV channels would not respond. We appreciate your patience's, and hope to see you in the future.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Nina Watkins, Gestion de l’hôtel
Thank you for taking the time to return our online review.Hope to see you again.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Day workers not friendly. No coffee for breakfast. Guest smoked pot in the elevator and their room with the door opened and the night worker didn’t do anything about it.
Commentaires de Gestion de l’hôtel
4 août 2024 par Nina Watkins, Gestion de l’hôtel
Thank you for returning our online review. The night shift staff followed protocol and contact the local Police to report this issue with this room. We are not allowed to address alone. We rest assured that it was handled in a professional way. We apologize for your inconvenience, along with indicating we have a 24 hour coffee machine located in the breakfast areas at all times.Thank you
