Note fondée sur 957 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2022 sur Hotels
Hôtel moyen mais correct dans l’ensemble.
La chambre propre
Le confort est en fonction du prix!!!
Donc rien d’exceptionnel,mais pratique pour une nuit
Commentaires de Gestion de l’hôtel
12 août 2022 par Manager, Gestion de l’hôtel
Hello Annie, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
par un voyageur
vous avez ce que vous payer
Publié le 21 sept. 2018 sur HotelsCommentaires de Gestion de l’hôtel
23 sept. 2018 par Manager, Gestion de l’hôtel
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
par un voyageur
Particles
Publié le 8 août 2024 sur HotelsThe room wasn’t bad but when we pulled the sheets back on one of the beds it was littered with hair and small particles.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Damon,We appreciate your feedback regarding your recent stay with us. We will share your comments with our housekeeping team to ensure this is rectified. Your input helps us to make improvements for all our guests to have a comfortable experience.
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello PHIRO, We appreciate you taking the time to review your recent stay with us. Please feel free to contact us directly to address any concerns you may have had during your time here. We hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Cedric,We're thrilled to hear you had a great stay with us! We appreciate your rating and hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Stephen,We're thrilled that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another exceptional visit.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Manager, Gestion de l’hôtel
Hello Fernandez,We're thrilled you had a great stay with us! We look forward to welcoming you back in the future.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Kenneth, We appreciate you choosing to stay with us and hope you had an enjoyable visit. Should there be any concerns or suggestions you would like to share, please don't hesitate to contact us directly so we can address them appropriately. Your satisfaction is our priority.
par un voyageur de SPRING
Publié le 20 juill. 2024 sur Expedia
We like to stay here because it is convenient to get to and close to shopping & food, great area. However, this time was extremely loud traffic & the beds were thin and uncomfortable. The rooms are large, which is a plus. Probably would stay again if just stopping for the night & the price remains low.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Lisa,Thank you for sharing your feedback with us. We're glad to hear you appreciated our convenient location and spacious rooms. We apologize for any inconvenience caused by outside noise and the comfort of the beds. We appreciate your valuable comments and hope to welcome you back for another stay in the future.
par un voyageur de Dripping Springs
Publié le 19 juill. 2024 sur Expedia
It was adequate for an overnight stay althoygh the floors in our room were kinda sticky. Also, it was a smokers room... thick ashtray smell almost as if no effort was given to disquise it. I have stayed in smoking rooms before that didnt smell as pungent.
Other than that, the sheets were stiff and there was no soap, shampoo/conditioner in our room.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Susie,We appreciate your feedback and apologize for any inconvenience you encountered during your stay. We will share your comments with our team to ensure improvements are made for future guests. If you have any further concerns, feel free to reach out to our management team. Your comfort and satisfaction are important to us.
