Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un domaine énorme, hotel agréable.
Publié le 10 avr. 2022 sur HotelsLes chambres sont petites et les équipements sont minimalistes. Pas de bouteille d'eau. La douche n'est pas très pratique.
Commentaires de Gestion de l’hôtel
11 avr. 2022 par Tim H, Gestion de l’hôtel
Merci beaucoup!
par un voyageur
Publié le 11 déc. 2019 sur Hotels
par Karin de Lasne
beautiful building, management could be better
Publié le 25 août 2016 sur HotelsThe building and landscape is great but we were not happy with the room and service provided. The staff is hardworking but it is clear that they are not well trained and the management is not organising as they should. Because we came with a dog we were put in a very small room far away from the main building.The possibilities to walk the dog not on a lead were not there, as we would have expected in a place in the middele of the countryside. It also seems that a lot of Brittish cheap holliday seekers like this hotel. The tattoolevel was quite high.
par Marine
Publié le 25 mars 2016 sur Hotels
par Stephane de angers
Publié le 29 nov. 2015 sur Hotels
Suberbe hotel.
Environnement calme.
par un voyageur
Publié le 26 août 2024 sur Hotels
Reception was busy when i arrived, no clear instructions where lifts were or how to get to my room, my mobility isnt great so not helpful with the hike and stairs. Lifts should be sign posted alot better so easier to find. Not enough condiments in room, no water, and no room service. Room was clean though but expected more from a 4 star hotel. Surroundings and building were lovely though
Commentaires de Gestion de l’hôtel
31 août 2024 par Izzie , Gestion de l’hôtel
Thank you for your feedback. I can confirm this will be passed onto management to look into.
par un voyageur de Westerville
Publié le 22 août 2024
Commentaires de Gestion de l’hôtel
31 août 2024 par Izzie , Gestion de l’hôtel
Thank you for your feedback. Hopefully we will see you again soon.
par un voyageur de Westerville
Publié le 22 août 2024
Hotel is attached to one of my favorite golf courses in England. After playing golf, I spent the night at the hotel prior to my flight from Manchester the next morning.
Commentaires de Gestion de l’hôtel
31 août 2024 par Izzie , Gestion de l’hôtel
Thank you for your lovely feedback. We look forward to welcoming you again in the future.
par un voyageur
Very bad stay.
Publié le 19 août 2024 sur HotelsWhen booking, there is no mention of an additional fee for the spa and the pool. This was the only reason I booked this hotel. You will receive an email AFTER you have booked and paid, stating the additional fees. This is entrapment.
The single room is not what is clearly shown in the pictures. I was put into a old, basic and minimal room. The photos only show the window of the room on the booking page. Again, this is entrapment. The 'nicer' room is in full view.
The greeting was very rude. I was given no information, no directions (which was very much needed in this poorly laid out hotel woth no clear signage. The lack of information caused A LOT of inconveince, walking around in torrential rain.
The food at the bar was very expensive. £17 for what was pretty much a microwave meal and £7.75 for a pint of larger.
Don't be fooled by the nice pictures. Its dated, expensive, and lots of hidden costs.
Commentaires de Gestion de l’hôtel
31 août 2024 par Izzie , Gestion de l’hôtel
Thank you for your feedback. I can only apologize for any disappointment, however I can confirm this will be passed to the relevant manager to pick up on.
par un voyageur
Publié le 14 août 2024 sur Expedia
Avoid. Filthy outdated hotel. Cobwebs on ceiling. Complained twice, nothing was done. No room service. Absoloutley awful experience. Wont be returning.
Commentaires de Gestion de l’hôtel
15 août 2024 par Caz, Gestion de l’hôtel
Thank you for your feedback, I apologise for the standard of your room and the lack of response from our team. I have forwarded your comments to the Hotels Management team in order for them to be addressed.
