Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un domaine énorme, hotel agréable.
Publié le 10 avr. 2022 sur HotelsLes chambres sont petites et les équipements sont minimalistes. Pas de bouteille d'eau. La douche n'est pas très pratique.
Commentaires de Gestion de l’hôtel
11 avr. 2022 par Tim H, Gestion de l’hôtel
Merci beaucoup!
par un voyageur
Publié le 11 déc. 2019 sur Hotels
par Karin de Lasne
beautiful building, management could be better
Publié le 25 août 2016 sur HotelsThe building and landscape is great but we were not happy with the room and service provided. The staff is hardworking but it is clear that they are not well trained and the management is not organising as they should. Because we came with a dog we were put in a very small room far away from the main building.The possibilities to walk the dog not on a lead were not there, as we would have expected in a place in the middele of the countryside. It also seems that a lot of Brittish cheap holliday seekers like this hotel. The tattoolevel was quite high.
par Marine
Publié le 25 mars 2016 sur Hotels
par Stephane de angers
Publié le 29 nov. 2015 sur Hotels
Suberbe hotel.
Environnement calme.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Beautiful location with wonderful walks. Dog friendly but it felt we were dumped in a really filthy room and I had to request a clean before I would use the shower. No refresh of toilet paper and hand soap after the first night. The breakfast offering was really poor with very poor quality cooked breakfast and no continental option. We had trouble finding staff at breakfast and had to seek them out! So much promise from a fantastic building but clearly needs some investment in the infrastructure, decor and staff!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Izzie , Gestion de l’hôtel
Please do accept my apologies for any disappointment with your stay. This will be passed onto the higher management team to look into.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Super location, stunning views and would come back for that reason. Staff very pleasant. Room needs help. Windows won’t open. Rooms not serviced. Short of staff at the bar. Spa overpriced.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Izzie , Gestion de l’hôtel
We are glad you enjoyed part of your stay. Please do accept my apologies for the part of your stay that was not up to your expectations.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Property too large. Was like a maze. Not enough lifts for people with mobility issues lots of stairs
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Izzie , Gestion de l’hôtel
Please do accept my apologies for any confusion and upset caused. As we are a very large and old building we do always advise to contact us to request an accessible room before you attend the hotel.
par un voyageur
Smoking rooms / filthy / poor quality food
Publié le 20 sept. 2024 sur HotelsPaid for a deluxe room was given a smokers den that absolutely stunk, changed to another room which was above the bar so I had the fortune of listening to drunks outside till late at night. The carpets were stained utility’s and furnishings extremely dated and worn out.
Restaurant serves cheap nasty cuts of meat for extortionate prices I almost thought I was in Dublin with a pint of guiness over £8 !!!! Oh yes you have the luxury of sitting amongst food stained walls floors in the restaurant.
Bar was understaffed impossible to order drinks.
This place has gone down hill allot!!
The only saving grace is the gym is exceptional and has plenty of equipment.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Izzie , Gestion de l’hôtel
Please do accept my apologies for any disappointment during your stay.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
I have never slept on such uncomfortable soft spring beds in my life. Honestly the worst. The rooms floor was terribly dirty and the walls were extremely marked. I never complain and I always just accept but this was something else.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Izzie , Gestion de l’hôtel
Please do accept my apologies for any disappointment during your stay. We do always recommend to raise any issues with our team as we are usually able to rectify the problem.
