Note fondée sur 338 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Rouyn Noranda
Publié le 14 mai 2024 sur Expedia
par un voyageur de canada
Publié le 1 août 2018 sur Expedia
La chambre était très jolie, l’emplacement parfait à deux pas de la place princiale, deux pas des bus, les meilleurs déjeuners de notre voyage!!! beaucoup de cachet! Wow
Commentaires de Gestion de l’hôtel
1 août 2018 par Giancarlo, Gestion de l’hôtel
• Thank you very much for your comment.
We appreciate your comment that helps us to continue working every day in improving our services and facilities, we hope to have fulfilled your expectations and you will always be welcome to Gringo Bill's,
Thank you for visiting Machupicchu
par un voyageur
Really nice!
Publié le 29 juin 2018 sur HotelsThe hotel was really clean and pretty and well located (right next to the main place). The staff was really helpful. The only thing that bothered us is that we couldn’t lock the door.
Commentaires de Gestion de l’hôtel
3 juill. 2018 par Gringo Bill's Team , Gestion de l’hôtel
Thank you very much for your comment.
We appreciate your comment that helps us to continue working every day in improving our services and facilities, we hope to have fulfilled your expectations and you will always be welcome to Gringo Bill's,
Thank you for visiting Machupicchu
par un voyageur
Not a Good deal!
Publié le 29 janv. 2018 sur HotelsMauvais rapport qualité/prix
Chambre humide
Propreté douteuse
Commentaires de Gestion de l’hôtel
18 févr. 2018 par Giancarlo, Gestion de l’hôtel
Thank you very much for your comment.
We appreciate your comment that helps us to continue working every day in improving our services and facilities, we hope to have fulfilled your expectations and you will always be welcome to Gringo Bill's,
Thank you for visiting Machupicchu
par Jules
C EDF ok
Publié le 20 déc. 2017 sur HotelsC était ok
Commentaires de Gestion de l’hôtel
10 janv. 2018 par Front desk, Gestion de l’hôtel
Thank you for your comments it is important to know every experience of our guests we are very happy to have reached to meet your expectations, we are working with continuous improvement, and we hope your soon return, thanks for visiting Machupicchu,
par un voyageur de montreal
Bruyant et cher
Publié le 17 oct. 2017 sur ExpediaHôtel bruyant par la rue et les autres locataires fêtards.
Cher.
Commentaires de Gestion de l’hôtel
12 nov. 2017 par Gringo Bill's, Gestion de l’hôtel
Merci de votre temps pour nous dire, il est important pour nous de connaître chaque expérience de nos clients, nous sommes désolés pour les inconvénients qui ont pu se produire pendant votre séjour, nous travaillons avec amélioration continue, nous espérons recevoir à nouveau, merci de visiter Machupicchu.
Recommandé
pour Tout le mondepar un voyageur
Très bon rapport qualité prix à Aguas Calientes
Publié le 25 janv. 2017 sur ExpediaNous avons adoré l'hôtel. Hormis le rush lors de notre arrivée, les installations sont magnifiques et la chambre très propre. Nous avons profité de la terrasse située au dernier étage. À voir!
Commentaires de Gestion de l’hôtel
18 mars 2017 par Giancarlo Campoblanco, Gestion de l’hôtel
Merci beaucoup pour vos commentaires, nous améliorons sans cesse nos clients à mieux experiecnai réalisé lors de son voyage.
À bientôt.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The bathroom was dirty and had a musty smell. We had to keep the bathroom door closed all the time to keep the smell out of the room. There were also bugs and mosquitoes because there are no screens on the windows. Lastly, we came back to our room and found they had left the room unlocked after servicing the room. We had a nice breakfast and that is the only good thing I can say about Gringo Bills.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Alex, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear about the issues you encountered during your stay. Cleanliness and security are very important to us, and we will address the concerns about the bathroom smell, bugs, and the room being left unlocked after servicing. We’re glad you enjoyed the breakfast, and we appreciate your comments as they help us improve our services. Thank you again for sharing your experience.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Not exactly as advertised for what was booked. Acceptable room. Clean. Decent location.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Alex, Gestion de l’hôtel
Thank you for your feedback. We're glad to hear that you found the room clean and the location decent. We apologize if it didn't fully meet your expectations based on the booking details, and we’ll review the listing to ensure accuracy. We appreciate your understanding!
par un voyageur
Publié le 29 août 2024 sur Expedia
Hotel staff was kind and efficient, the breakfast was great. We had a group of 11 ppl to visit Machu Picchu and they kindly housed all of us affordable. The hotel rooms seems to have been updated vs the photos on Expedia, which was a nice surprise. No ac/heater but the outside temperature was just right so luckily we didn’t have a need. Our only complaint was that our room look did not actually work. If I locked the deadbolt and you turned the outside handle it unlocked the door which defeated the purpose, but it is a safe area.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Alex, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear that the staff was kind and efficient, and that you enjoyed the breakfast. It's wonderful that the updated rooms were a pleasant surprise for your group. We appreciate you pointing out the issue with the door lock, and we will make sure to address it. We're happy that you still felt safe during your stay and hope to welcome you back in the future!
