Note fondée sur 183 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,4 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 mars 2024 sur Wotif
Travelling through again with my small fur baby this was perfect for us yet again thank you we will stay whenever we are passing through Mackay
par un voyageur
Publié le 25 mars 2024 sur Wotif
Arrived late afternoon with my small dog scooter just perfect for us , see u again soon Bill n Scooter
par un voyageur
Publié le 9 mars 2024 sur Expedia
We didn’t need to leave the park!
The staff were amazing with the kids.
Thank you 😊
par un voyageur
Publié le 12 févr. 2024 sur Wotif
par un voyageur
Publié le 15 janv. 2024 sur Wotif
par un voyageur
Publié le 5 nov. 2023 sur Hotels
A great location. We booked a one bed with bunk beds in the front. Only the main room bed was made up, we had to do the bunk beds.
The floor tiles had large cracks in them w due here. There was quite a bit if dirt under the beds.
The cabin seemed shift/lean when we moved to one side.
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Mackay Managers, Gestion de l’hôtel
Thank you Leanne we appreciate all feedback to improve our Park. We do have plans in place to upgrade Cabins and invite you to return to enjoy the new refurbished rooms. Feedback has been discussed with Mackay Discovery Park staff and our standards is to have the bottom bunk bed made up, and top bed to have linen provide for guest if needed. Procedures are put into place to improve cleanliness of all cabins.
par un voyageur
Publié le 18 oct. 2023 sur Wotif
Admin ladies were very wonderful to speak in upon check-in. Cabin exterior wasn’t suitable for small children as there was no barrier around balcony and no safety railing for stairs. Other than that, we would stay again, as cabin was clean and tidy.
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Manager Mackay Discovery Park, Gestion de l’hôtel
Thank you for staying with Discovery Parks Mackay, we are pleased your stay was good. All our Cabins have been assessed with both Discovery Park and Mackay City Council WHS departments and have been approved safe with all height regulations. BUT for the safety of all our guest Mackay Discovery Park is putting Railings on all our Cabins, as you would have seen on the other cabins next to your accommodation. We do have 2 to complete and unfortunately you stayed in one of these cabins. These will be completed within the next Couple of weeks. We welcome you to come back in the near future to enjoy our hard work to make our park the Best park in Mackay. This is a Constance for our park and will continue to do so in the future. We always welcome our guest to come to our Office to discuss concerns you have, and we would be happy to give you a guided tour of our park, including current and future projects.
par un voyageur
Publié le 9 oct. 2023 sur Wotif
We liked everything about the park. Cannot fault anything.
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Mackay Managers, Gestion de l’hôtel
Thank you Stephanie, we appreciate your feedback and are very glad you enjoyed our park. We do work very hard to make it the best we possibly can.
par un voyageur
Publié le 18 sept. 2023 sur Expedia
The staff here were friendly and kind. They gave us a complimentary room upgrade and even some free Squidjigs and rods to enjoy. We caught two fish making our stay here memorable. Great amenities, refreshing pools, splash play area, and kart hire were fantastic. Wonderful experience. Highly recommended!
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Mackay Managers. , Gestion de l’hôtel
Thank you Sandy for you review, we are very happy you enjoyed your Park. Our staff work very hard to give all guest a memorable experience and your comments have been passed on to Mackay Discovery Staff. We look forward to welcoming you and your family in the future.
par un voyageur
Publié le 13 juill. 2023 sur Expedia
