Note fondée sur 411 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Andrea, Lanai Reception, Gestion de l’hôtel
Thank you for your review, Nancy.We certainly appreciate all feedback as this helps us improve our services.We hope you enjoyed your stay with us and will come again soon.Kind regards
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Andrea, Lanai Reception, Gestion de l’hôtel
Hi Sammy,Thank you so much for the 4/5 score. We're pleased to see that you enjoyed your stay with us. We you took full advantage of our central location and managed to soak up the beautiful views of the Pioneer River from your balcony.Please reach out and let us know how we make make that a perfect 5/5 :)Kind regards
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Andrea, Lanai Reception, Gestion de l’hôtel
Hi Christine,Thank you for giving us the perfect 10 :) We are so happy to see that you loved your stay with us and we hope to see you back again soon.Kind regards
par un voyageur
Publié le 31 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Andrea, Lanai Reception, Gestion de l’hôtel
Hi Penny.Thank you for taking the time to leave us a review. It's important for us to know where we fall short of our guest expectations and would love to know how we can improve. Please email us and let us know how we can achieve a 5/5 review.Kind regards
par un voyageur
Publié le 20 août 2024 sur Wotif
The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Commentaires de Gestion de l’hôtel
23 août 2024 par Andrea, Lanai Reception, Gestion de l’hôtel
Hi Deborah,Thanks so much for a wonderful review. We're so happy that you enjoyed your stay with us and enjoyed taking in those stunning river views from your balcony.We'd love to welcome you back again in the future :)Kindest regards,
par un voyageur
Location Location Location
Publié le 20 août 2024 sur HotelsHotel was clean however location was very noisy
Commentaires de Gestion de l’hôtel
23 août 2024 par Andrea, Lanai Reception, Gestion de l’hôtel
Hi Scott,Thank you for taking the time to leave a review, we're sorry to hear that you found the location noisy, please let me assure you that this is not typical for this area.Please do email or call us to discuss the noise complaint further as it's something we take very seriously and would like to resolve.Kind regards
par un voyageur
Publié le 10 août 2024 sur Expedia
Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Commentaires de Gestion de l’hôtel
12 août 2024 par Andrea, Lanai Reception, Gestion de l’hôtel
Hi Jessica,Thank you for such wonderful feedback. We thoroughly enjoyed having you and your family stay with us.We are so happy that you found everything comfortable for your needs and that our staff were accommodating and friendly, we aim to make you stay as pleasant as possible.We look forward to welcoming you again in the future.Kind Regard
par un voyageur
Publié le 4 août 2024 sur Expedia
We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus.
The view was great and the staff were very happy to answer any questions we had.
Commentaires de Gestion de l’hôtel
9 août 2024 par Andrea, Lanai Reception, Gestion de l’hôtel
Hi Neville,Thank you for your very kind words. We're so happy that you enjoyed your stay with us. We agree, the views are amazing and our convenient location to everything you need makes life easier.We look forward to welcoming you back.Kind Regards
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Andrea, Lanai Reception, Gestion de l’hôtel
Thank you for that 4 out of 5 review score Marie.It makes us here at Lanai so happy to know our guests enjoyed their stay with us.We look forward to seeing you again soon.Kind regards
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs
Commentaires de Gestion de l’hôtel
9 août 2024 par Andrea, Lanai Reception, Gestion de l’hôtel
Hi Jennifer,Thank you for leaving such a lovely review. It always makes us happy to know our guests have enjoyed their stay with us.We also love the views from our apartments and our convenient location 3We look forward to seeing you back again soon.Kind regards