Note fondée sur 286 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Wotif
It is a very nice motel. The manager was great and helped with all our needs would recommend this motel to all.
Commentaires de Gestion de l’hôtel
8 août 2024 par Julie, Gestion de l’hôtel
Hi KimThank you for taking the time to review your stay.It can be tricky with some things that are beyond our control. We try to exceed our guests expectations where we can. We hop your will stay with us when you are next in Mackay
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Staff were fine, however no blankets for the beds or wifi advice etc until requested next day after a cold night in bed.
par un voyageur
Publié le 29 juin 2024 sur Expedia
It’s a cheap place to stay, but there is a reason it is a cheap place to stay. Probably hasn’t been renovated the 60s, the beds were uncomfortable, and everything was just ever so slightly damp. I actually didn’t take a shower because I didn’t think I would fully dry afterwards and I slept with a towel over my pillow. Plus the whenever an airplane was taking or landing it was very loud.
Commentaires de Gestion de l’hôtel
29 juin 2024 par Julie, Gestion de l’hôtel
Hi Misty - Thank you for your review. We try our best to make sure we meet our guests expectations. That being said, this is Mackay, tropical north Queensland. We are currently experiencing an unusually long wet season, where everything feels damp. If you had popped up to reception, I would have advised to turn your air conditioner to dry and it will take the humidity from the air. With regard to the planes, we are not in control of flight paths nor flight schedules. Flight traffic is something that is synonymous with Mackay holiday and private accommodation. The airport is located where it is and we all get flight traffic regardless of where we are located. I am still perplexed. Why didn't you come to reception to let us know you were not happy with your room. We would have relocated you and your group to another or to our sister motel. Hopefully you would have had a better experience.
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par Julie, Gestion de l’hôtel
Wow Nancy - So pleased you enjoyed your stay with us. I will share your review with the team. It is a collective effort . They will appreciate it.
par un voyageur
Publié le 24 juin 2024 sur Wotif
Great venue for your money
Commentaires de Gestion de l’hôtel
28 juin 2024 par Julie, Gestion de l’hôtel
Thanks RonanSo pleased you enjoyed your stay. We do hope you will stay with us when you are next in Mackay
par un voyageur
Publié le 22 juin 2024 sur Wotif
Commentaires de Gestion de l’hôtel
28 juin 2024 par Julie, Gestion de l’hôtel
Hi Catherine - 4 out of 5. We were almost there. Thank you for taking the time to review your stay. I'd really like to know what we could do to improve your experience.
par un voyageur
Publié le 22 juin 2024 sur Lastminute
If you don't like the sound of airplanes landing, don't stay there it's on the flight path.
Commentaires de Gestion de l’hôtel
23 juin 2024 par Manager, Gestion de l’hôtel
Thank you for your 5 out of 5 rating Ronald. The planes are a great reminder that the airport is close to us so we can go on holidays anytime if we want to.Kindest regards.
par un voyageur
Publié le 13 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2024 par Julie, Gestion de l’hôtel
5 out of 5 - Thank you for the great review!!
par un voyageur
Publié le 25 mai 2024 sur Expedia
Great place to stay. Clean rooms, great showers, comfortable beds. Was on a motorcycle and was able to park under a canopy right outside my front door and out of the rain.
Commentaires de Gestion de l’hôtel
27 mai 2024 par Julie, Gestion de l’hôtel
Hi ZachThank youfor taking time to review your stay with us at the Miners Lodge. I will pass on your feedback to the team. They take a lot of pride in their work and positive feedback such as yours is always appreciated
par un voyageur
Publié le 7 mai 2024 sur Lastminute
Well priced, clean, comfortable with very good staffing & management
Commentaires de Gestion de l’hôtel
7 mai 2024 par Kp, Gestion de l’hôtel
Thank you for your positive comment. Our aim is to excel in what we do. Welcome back anytime.
