West Mackay stay.Your stay at this West Mackay motel places you within 2 miles (3 km) of Mackay Base Hospital and Mackay Regional Botanic Gardens. Mackay Enertainment and Convention Centre and Caneland Central are also within 2 miles (3 km).
Gloria Jean's Coffees Mackay Caneland - 3 min drive
About this property
White Lace Motor Inn
4-star Colonial motel near Mackay Base Hospital
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly White Lace Motor Inn. Self parking is free.
Smoking is allowed in designated areas at this 4-star Mackay motel.
37 guestrooms or units
2 levels
3 buildings
To-go breakfast (free)
Manager's reception (free)
Deli
Poolside lounge chairs
Dry cleaning
Self-service laundry
Storage area for luggage
Tour and ticket information
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Smoking in designated areas
White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Flat-screen televisions come with premium cable channels and first-run movies.
Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided daily.
Languages
English
Property amenities
Family friendly
Laundry facilities
Microwave
Outdoor pool
Snack bar/deli
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Food and drink
Free on-the-go breakfast available daily
Free daily reception
Things to do
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Grab bar near toilet
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Cable channels
First-run movies
Flat-screen TV
Premium channels
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Heating (climate-controlled)
Bathroom
Free toiletries
Hair dryer
Towels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Freezer
Microwave
Toaster
More
Access via exterior corridors
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
We should mention
Pool access available from 7:30 AM to 8:00 PM.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay
White Lace Motor Inn Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 397 out of 785 reviews" "
10 - Excellent
397
Rating 8 - Good. 283 out of 785 reviews" "
8 - Good
283
Rating 6 - Okay. 76 out of 785 reviews" "
6 - Okay
76
Rating 4 - Poor. 23 out of 785 reviews" "
4 - Poor
23
Rating 2 - Terrible. 6 out of 785 reviews" "
2 - Terrible
6
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Allan
12 Mar 2024
Liked: Cleanliness, staff & service, amenities
The position is great, didn’t like the shower bath , it’s a bit slippery, the motel is old but very clean, very quiet.
Allan
Stayed 4 nights in Mar 2024
2/10 Terrible
Peter
Business traveller, Travelled with partner
12 Mar 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Breakfast hours only 6.30 to 8am food selection limited
Rooms mot serviced daily - you have to chase cleaners for more supplies if staying multiple nights
Manager wouldnt extend checkout by 1 hour even though cleaner said she would do our room last and then manager walked past to see if we had vacated the room
Manager charged accommodation without my knowledge even though i told him it was paid through Wotif
From arrival we had dirty towels and pillows in our room we told them and they fixed it the next day we asked for more towels and again they gave us dirty/stained towels and we sent them back again, as well as there is a info book you get in all rooms with very out dated information saying that they have things available that they don’t, they said that booklet with all the information is from the last owner from over a year ago as well as the rooms were poorly cleaned and we did have to talk to house keeping quite a few times about this issue