Note fondée sur 824 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
The property was really well located and walkable to most dining options and shopping stores. The only small issue I had was there was a bench (with no back) in the room for seating instead of a couple of chairs. There was no table either. You could not do any work or even eat a snack unless you sat on the bed. I would recommend taking the bench out and replacing with a table and 2 chairs.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Edward,Thank you for your thoughtful feedback and perfect rating! We're glad you appreciated our excellent location and walkability to dining and shopping. We're the newest hotel downtown and happy to welcome guests to the area with modern amenities. Your suggestion about the seating arrangement is noted—we definitely want guests to be comfortable. We'll certainly consider your recommendation for future improvements. We hope to welcome you back to Bicycle Street Inn & Suites and Waterfront Collection soon for an even better stay!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Bicycle Street Inn & Suites Front Desk, Gestion de l’hôtel
Jeanne, thank you for choosing Bicycle Street Inn & Suites and Waterfront Collection. We are glad you enjoyed your stay. We look forward to welcoming you back again soon!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Bicycle Street Inn & Suites Front Desk, Gestion de l’hôtel
Cheryl, thank you for choosing Bicycle Street Inn & Suites and Waterfront Collection. We are glad you enjoyed your stay. We look forward to welcoming you back again soon!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
This property is very nice and comfortable!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Dwayne,It was an honor to welcome you to Bicycle Street Inn & Suites and Waterfront Collection. Thank you for complimenting our modern, comfortable accommodations, and we cannot wait to have you join us again soon for another incredible experience!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Clean, smells nice every where inside the hotel.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Shaymaa,Thank you for taking a moment to leave your review! We're glad our commitment to cleanliness impressed you, and we look forward to seeing you again at Bicycle Street Inn & Suites and Waterfront Collection for another terrific experience in the future.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
This was a cute place with a great location. We enjoyed watching the hustle and bustle of the ferry, but our room was just above the ferry dock so they’re definitely is a noise factor.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking a moment to leave your outstanding review! While we're glad that our location and facilities met your expectations, we apologize for any concerns regarding noise. Hopefully, this did not detract too much from your stay. It was a pleasure having you here, and we look forward to welcoming you back for an even more terrific stay in the future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The room was lovely. Unfortunately when we booked we did not notice that it was handicapped accessible. That put us on the first floor with a tiny balcony which provided a view and noise of Sheplers dock loading. For the price we paid it should have been better.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Pat,Thank you for your feedback. We're glad that you found the room comfortable despite its accessible amenities. Bicycle Street Inn & Suites and Waterfront Collection, the newest property downtown, strives to offer the finest amenities and a charming atmosphere, so we hope you'll consider returning for an even more exceptional stay in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Very clean, large room, great view. Staff was helpful and friendly
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Michelle,Thank you for your wonderful feedback! We're glad you enjoyed your spacious rooms with unbeatable views, as well as our friendly team. It was a joy having you here, and we look forward to welcoming you back to Bicycle Street Inn & Suites and Waterfront Collection for another fantastic stay!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The staff were amazing and so helpful! They allowed us to utalize their lobby after checkout and held our bags for us until our evening ferry allowing us to access them throughout the day to store our shopping items. The rooms were so comfortable, clean, quiet and great views! We thoroughly enjoyed every bit and highly recommend!!!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Kristina,We were delighted to welcome you to Bicycle Street Inn & Suites and Waterfront Collection. It's wonderful that you had an enjoyable experience and that you appreciated our pristine and relaxing accommodations and wonderful views. It's also great that you welcomed the excellent hospitality our team provided and the convenience of storing your luggage until your ferry left. Thank you so much for sharing your kind words and recommendation with us, and we hope to have the opportunity to welcome you back on another occasion.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Clean and well maintained, very unsettling to have no window, and the lighting was very very poor. Had to use my phone flashlight to apply makeup.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Tom, Thank you for taking the time to leave a review. We sincerely apologize for any discomfort you experienced during your stay. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
