Note fondée sur 466 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024
This property is very far from the dock (2 miles). Directions on how to get luggage there were not provided. Be aware that you need around $12 cash, 1 way, for transportation of a person with or without luggage. When we arrived, we found our luggage outside on a luggage rack completely unattended for over 20 mins that we looked for anyone to check in with. Nobody arrived so we went looking for our room. The code they give you is for the door, not the lockbox next to the door. Once inside, we found massive hairballs under the bathroom sink, half a box of cereal under the hide-a-bed, and the coffee table was missing 1 of its 4 legs. Its a good room for the price but make sure youve asked every question you can think of before you agree or you'll be stuck walking around in the forest at night without your luggage...
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Sunset Condos, Gestion de l’hôtel
We are very sorry to hear that you didn't have a great experience at our property-our mission is to provide excellent guest experiences, so we are sorry to have let you down. Travelocity sent you arrival information explaining check in procedures. We are self check in, we do have complimentary luggage transfer and it is explained that the shuttle/taxi and 10.50 per person. We are sorry that you either didn't receive the information or missed the email notification. We have a luggage porter that meets every boat and shuttle in the downtown area and on property. When you departed the boat, they yell out for their hotels. We will speak to housekeeping and maintenance.
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Sunset Condos, Gestion de l’hôtel
Thank you for the great review and for staying with us! We appreciate it.
par un voyageur
Publié le 26 août 2024 sur Expedia
Disappointed in Accommodation and Location from the main area of the island. We were under the impression when we booked that we would have a kitchenette/dining area. Instead we had a bar fridge and microwave. The location of condominium is rather far from main street. Thankfully we brought our bikes and did not mind the ride to and from. We found our room clean which was nice, the walls paper thin, we could hear everything from the room beside us. I gave this a 3 star mainly because of location. We took a trolley ride once which is $10.50 per person per 1 way which can get pricey if that is the only way you get from point A to point B. The walk from the Condominium to the main area was about a half hour. All in all would we stay here again? No. If you prefer to be in a less busy area this would be suitable.
Commentaires de Gestion de l’hôtel
26 août 2024 par Sunset Condos, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 25 août 2024 sur Expedia
It was quiet, clean, and comfortable. The view from our room was excellent. Although it probably was a coincidence there was a lovely fireworks show in st ignace that evening and we watched it from our balcony. I would defiantly again
Commentaires de Gestion de l’hôtel
26 août 2024 par Sunset Condos , Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback. The fireworks are weekly and always a joy to watch.
par un voyageur
Publié le 24 août 2024 sur Hotels
The place is getting pretty dated and the bed is maybe a queen but feels more like a double
Commentaires de Gestion de l’hôtel
24 août 2024 par Sunset condos , Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Sunset Condos, Gestion de l’hôtel
We are sorry to hear your stay didn't go as planned. We know being outside of town is difficult for some. We hope you enjoyed the beauty of the Island while you were here.
par un voyageur
Publié le 21 août 2024 sur Expedia
We always search for pet friendly accommodations, and halfway through our stay the management moved us because we have a pet. The room they moved us to was terrible, 85 degrees, extremely lumpy bed that hurt my wife’s back. No plates, silverware or glasses/cups. And to add insult to injury they charged us $75 pet fee, non disclosed on our reservation acknowledgment!
Additionally be careful what room you get! The first pictures on the website show a lake front room, but we got a forest view.
Commentaires de Gestion de l’hôtel
21 août 2024 par Sunset Condos, Gestion de l’hôtel
We are very sorry to hear that you didn't have a great experience at our property-our mission is to provide excellent guest experiences. Unfortunately not all of our rooms are pet friendly. Only designated rooms. We were not informed that you were bringing a pet. It is stated when you make the reservation that there is a pet fee. We are sorry for all the miscommunication.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Sunset Condos , Gestion de l’hôtel
Thank you for staying with us! We appreciate the review.
par un voyageur
Publié le 16 août 2024 sur Expedia
We hiked to the condominiums from the docks, waited briefly for our luggage to arrive, then hiked back down, had dinner, and rented bikes for 24 hours. We biked around the perimeter and explored the interior of the island the whole next day, returned bikes, and hiked back up the second night. Then hiked back down the following morning and visited the fort and other historical sites the following morning and took the ferry back around noon. It worked out perfectly!
Commentaires de Gestion de l’hôtel
16 août 2024 par Sunset Condos, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback.
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Sunset Condos. , Gestion de l’hôtel
We are sorry to hear that your stay with us didn’t go as planned. Unfortunately being away from town makes it difficult for some. There are great amenities & restaurants in the area.
