Note fondée sur 268 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
😳
Publié le 21 août 2024 sur HotelsNo pool. Room was dark and dingy. Dead bugs were literally everywhere. Floor turned our feet black. View of full dumpster. No breakfast. Staff was very watchful of us...which was kinda creepy but also at least someone would witness if we got jumped. Had very ghetto feel. Door had huge open gaps along frame, where bugs were free to come in or a peeping Tom would be free to peek away. Bed was super uncomfortable and made lots of noise if you moved or breathed too much. Would NOT recommend.
Commentaires de Gestion de l’hôtel
26 août 2024 par Guest Relations, Gestion de l’hôtel
Guest feedback is always appreciated and welcome, so while we thank you for sharing your comments we're quite surprised to read your remarks. Please know that the safety of our guests is our highest priority and we assure you that cleanliness is very important to us, and we have full housekeeping services in place to uphold our high-quality standards. Additionally, a professional pest management company routinely services our property to ensure that these are not concerns our guests have. We have notified them of your remarks so that they can ensure everything is as it should be. All of your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. It is our hope you will allow us to welcome you back and show you a more improved experience.
par un voyageur
Publié le 12 août 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Hotels
par un voyageur de canton
Publié le 27 juill. 2024 sur Expedia
What a dive. No swimming pool as advertised. Mostly construction workers staying there.
Room appeared moldy on the bathroom ceiling and floor.
Would not let us cancel because we booked online.
I definitely would not bring children here.
Commentaires de Gestion de l’hôtel
1 août 2024 par General Manager, Gestion de l’hôtel
Dear Ruth,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any upkeep concerns during your visit. Our team is always striving to improve, so we'll be sure to discuss all of your comments internally and make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Publié le 8 juill. 2024 sur Expedia
par un voyageur
Older but well kept.
Publié le 28 juin 2024 sur HotelsOlder hotel off the highway. Staff was prompt and attentive at check in. The hotel is older but you can tell that the owner has been updating and keeping it clean. I was impressed with the value for the price. I would stay again.
par un voyageur
Publié le 17 juin 2024 sur Expedia
You never know what you’re going to get with America’s Best Value. We’ve stayed in some that were 4 star and some that should be 1 star. The room here was ok but the parking area and beyond was horrendous. They welcomed dogs but had no grass anywhere for them to do their business. I clean up after my dogs so that would be an issue. If this were in the city, there’s no way I would have got past the outside.
par un voyageur
Publié le 15 juin 2024 sur Expedia
I found about 30 dead bugs from in the shower, window seal, and on the floor. I personally will never stay here again.
par un voyageur
Publié le 14 juin 2024 sur Expedia
Good for price.
electric power went out several hours storm related so would have been better if we had lights
