Note fondée sur 271 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The stench of water damage and mildew from the ceiling over the entry door, window, and shower was overwhelming. We all ended up with horrible headaches and had to leave before morning because it got so bad. Staff didn't care and they have signs saying Online Bookers will NOT receive Refunds. This is because nothing is as shown online. This is an old motels someone bought and did basic cosmetic repairs to appear liveable. Then used the previous owners' pictures for their online ads. Staff is unhelpful and could care less. Horrible experience!!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Relations, Gestion de l’hôtel
Dear Kevin,What you have described is far from the experience we want our guests to have. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. It is our hope that you'll consider giving us another chance soon; we're confident that we can impress you.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Was okay, nothing really exciting but for what’s it needed okay
par un voyageur de Sierra Vista
Publié le 5 sept. 2024 sur Expedia
Rather hard to find.
par un voyageur
😳
Publié le 21 août 2024 sur HotelsNo pool. Room was dark and dingy. Dead bugs were literally everywhere. Floor turned our feet black. View of full dumpster. No breakfast. Staff was very watchful of us...which was kinda creepy but also at least someone would witness if we got jumped. Had very ghetto feel. Door had huge open gaps along frame, where bugs were free to come in or a peeping Tom would be free to peek away. Bed was super uncomfortable and made lots of noise if you moved or breathed too much. Would NOT recommend.
Commentaires de Gestion de l’hôtel
26 août 2024 par Guest Relations, Gestion de l’hôtel
Guest feedback is always appreciated and welcome, so while we thank you for sharing your comments we're quite surprised to read your remarks. Please know that the safety of our guests is our highest priority and we assure you that cleanliness is very important to us, and we have full housekeeping services in place to uphold our high-quality standards. Additionally, a professional pest management company routinely services our property to ensure that these are not concerns our guests have. We have notified them of your remarks so that they can ensure everything is as it should be. All of your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. It is our hope you will allow us to welcome you back and show you a more improved experience.
par un voyageur
Publié le 12 août 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Hotels
par un voyageur de canton
Publié le 27 juill. 2024 sur Expedia
What a dive. No swimming pool as advertised. Mostly construction workers staying there.
Room appeared moldy on the bathroom ceiling and floor.
Would not let us cancel because we booked online.
I definitely would not bring children here.
Commentaires de Gestion de l’hôtel
1 août 2024 par General Manager, Gestion de l’hôtel
Dear Ruth,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any upkeep concerns during your visit. Our team is always striving to improve, so we'll be sure to discuss all of your comments internally and make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Publié le 8 juill. 2024 sur Expedia
par un voyageur
Older but well kept.
Publié le 28 juin 2024 sur HotelsOlder hotel off the highway. Staff was prompt and attentive at check in. The hotel is older but you can tell that the owner has been updating and keeping it clean. I was impressed with the value for the price. I would stay again.
