Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 avr. 2022 sur Expedia
Bien
par un voyageur
Publié le 4 nov. 2024
It was not clean, but I did not have other choices. We found roach in the room and other insects
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi HANNY,Thank you for sharing your recent experience with us. The presence of insects in your room is unacceptable, and we understand the impact this had on your comfort.Please know that we are taking immediate action to address these concerns, including a thorough inspection and additional pest control measures to ensure this does not happen again. Our guests’ health and comfort are our top priority, and we hope to have the opportunity to welcome you back for a more positive experience in the future.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Derek,Thank you so much for awarding us a perfect rating! We are absolutely thrilled to hear that your experience was outstanding. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations in every aspect. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Jeff,We are in the business of providing comfort and service, so I sincerely regret that you did not enjoy your visit. We appreciate your time in sharing a review and hope to have the opportunity to leave you with a more favorable impression on a return visit.
par un voyageur
Publié le 5 août 2024 sur Expedia
The only great part about this hotel is the front desk staff. They deserve to be working elsewhere. The hotel is a dump. I have pictures to prove it. Roaches crawling on the bed and floors. Musty smell.
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Elliott,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Gladys,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Perfect choice
Publié le 29 juill. 2024 sur HotelsClean and economical. A favorite of ouyrd
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Ronald,Thank you for your feedback! We're delighted to hear that you found our hotel to be a perfect choice for your stay. It’s wonderful to know that you appreciated both the cleanliness and the economical value of our property. Your satisfaction is our priority, and it’s rewarding to know that we met your expectations in these key areas. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Great budget option
Publié le 28 juill. 2024 sur HotelsFor a budget hotel was impressed. Clean room, comfortable beds, nice indoor pool and hot tub and good fresh breakfast.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Meghan,Thank you for your positive feedback! We’re delighted to hear that you were impressed with our accommodations, especially given our budget-friendly rates. It’s great to know you enjoyed the clean room, comfortable beds, and the amenities like the indoor pool and hot tub. We’re also pleased that you appreciated our fresh breakfast offerings. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back in the future.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Susan,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
first room had a tiny bug on the night stand so I requested a new room and the employees was so nice and understanding. room was fine considering it’s a hotel. Breakfast had lots of options and was good
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Gloria,Thank you for your feedback and for bringing the issue with the first room to our attention. I'm glad to hear that our team was able to assist you promptly and that you found your new room to be satisfactory. It's wonderful to know that you enjoyed the breakfast options we offer. We strive to provide a variety of choices to start your day off right. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
