Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 avr. 2022 sur Expedia
Bien
par un voyageur
Publié le 4 nov. 2024
It was not clean, but I did not have other choices. We found roach in the room and other insects
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi HANNY,Thank you for sharing your recent experience with us. The presence of insects in your room is unacceptable, and we understand the impact this had on your comfort.Please know that we are taking immediate action to address these concerns, including a thorough inspection and additional pest control measures to ensure this does not happen again. Our guests’ health and comfort are our top priority, and we hope to have the opportunity to welcome you back for a more positive experience in the future.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Overall pretty good
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Dermarquis,Thank you for taking the time to share your feedback! We're pleased to hear that your overall experience was pretty good. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, so it's rewarding to know we met your expectations. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
The staff was very nice. The room was very clean. I would definitely stay here again and recommend this place.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jennifer,Thank you for sharing your experience with us! We’re delighted to hear that you found our staff to be very nice and that your room was clean during your stay. Our team works hard to ensure every guest feels welcome and comfortable, so your kind words are greatly appreciated. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
great place if you’re in town for a concert!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Alyssa,Thank you for your positive review! We're glad to hear that you enjoyed your stay with us while attending a concert. Our location is indeed perfect for such events, and we strive to provide a great experience for all our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jasmine,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
The staff were great and the rooms were clean. Hotel is in a very convenient location.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Kelly,Thank you for your positive feedback! We're thrilled to hear that you found our staff to be great and that the rooms were clean during your stay. It’s wonderful to know that our convenient location added to your overall experience. We appreciate your kind words and hope to welcome you back soon for another enjoyable visit!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Dana,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Luis,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.
par un voyageur de Hampshire
Publié le 23 sept. 2024 sur Expedia
Fun
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jessica,Thank you for your feedback! We’re thrilled to hear that you had a fun stay with us. It’s our goal to provide an enjoyable and memorable experience for all our guests, and we’re delighted that we succeeded in making your visit enjoyable. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
