Note fondée sur 667 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2024
Commentaires de Gestion de l’hôtel
9 nov. 2024 par MCourtyard-Macon, Gestion de l’hôtel
Thank you so much for your five-star review. We're glad to hear that you were satisfied with your experience during your stay here with us. We look forward to welcoming you back to Courtyard-Macon in the near future. We appreciate you choosing to stay here with us.
par un voyageur
Recommended
Publié le 17 oct. 2024 sur HotelsVery nice property. Would recommend
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Courtyard-Macon, Gestion de l’hôtel
Thank you for your valuable review, all feedback is important to us, and we're sorry to learn you've had such a frustrating experience. As you can hopefully see from our other reviews, your experience is the exception and far from our usual high standards. We hope you give us another chance soon, so we can share an even more positive experience. We appreciate your choosing to stay here with us.
par un voyageur de Uxbridge
Publié le 16 oct. 2024 sur Expedia
It felt old and dated. Strong chemical in room on 1st floor. Moved to 2nd floor better but there was no option for fresh air. No exhaust fan in bedroom, no pen and paper, there was a long black hair in bathtub, it didn’t have a clean feel at all. Minimal and very basic toiletries. Food in the bar was not good and felt very processed and not really fresh. Staff were very nice.
Price did not reflect the amenities and level of cleanliness or quality.
Would shy away from ever staying
In another Marriott brand hotel again.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Courtyard-Macon, Gestion de l’hôtel
Thank you for sharing your feedback, all feedback is important to us. We're sorry to learn that our hotel space did not meet your expectations. We hope you give us another chance to provide a more positive experience in the future. We appreciate your choosing to stay here with us.
par un voyageur
Excellent stay
Publié le 14 oct. 2024 sur HotelsIn town for concert
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Courtyard-Macon, Gestion de l’hôtel
Just wanted to let you know how much your feedback means to us! We do all we can here to provide the best service and amenities to our guests, and we are glad that you noticed. It was a pleasure serving you. Thank you for choosing Courtyard-Macon!
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Courtyard-Macon, Gestion de l’hôtel
Thank you for taking the time to provide us your feedback. We are pleased to hear that you enjoyed your stay with us, it's something our team takes great pride in, so we value your feedback. Thanks for choosing to stay here with us. We hope to see you again soon!
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Courtyard-|Macon, Gestion de l’hôtel
Thank you for your honest review. Our team here at Courtyard-Macon is glad to learn that you enjoyed your stay. We look forward to welcoming you back in the near future. We appreciate your choosing to stay here with us.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Courtyard-Macon, Gestion de l’hôtel
Thank you for your feedback regarding your most recent stay here at Courtyard-Macon. Our team is always working to offer the best service to our guests. We hope to have a chance to welcome you back soon, should your travels bring you back to the area. We appreciate your choosing to stay here with us.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Emily at the front desk and the weekday breakfast staff are fantastic. Emily predicted our needs before I even had a chance to realize them myself on several occasions and was kind and courteous at all times. The breakfast staff were very helpful and had very positive and upbeat attitudes (and the food was also amazing). Thank you so much for the hospitality in a tough time (post-Hurricane) for our family.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Courtyard-Macon, Gestion de l’hôtel
Thank you for providing feedback on your most recent stay here with us. Our team here is committed to providing high quality customer service, and we're thrilled to learn that we made a good impression on you. We hope to serve you in the future, should your travels bring you this way. We appreciate you choosing to stay here with us.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
We were surprised that no breakfast was offered with our stay, especially for the amount we paid for the room. We had to pay extra for the breakfast package if we wanted to eat the next morning before getting back on the road.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Courtyard-Macon, Gestion de l’hôtel
Thank you for your honest feedback. We are truly sorry to learn that your stay here with us didn't meet your expectations. We apologize that your experience was less than ideal. We hope you give us another chance to welcome you back in the future. We appreciate your choosing to stay here with us.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Courtyard-Macon, Gestion de l’hôtel
Your feedback means a lot to us. We do all we can to provide all of our guests with the best experience possible. It makes our day when our guests appreciate it. We look forward to welcoming you back in the future! We appreciate you staying here with us!
