Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2023 sur Expedia
Réservant pour Mâcon en France, la plateforme m'a orienté sur macon aux usa ! Aucune info juste après le paiement où l'adresse s'est affichée.
Je suis très déçue car j'ai perdu une belle somme pour rien et l'hôtelier ne daigne pas rembourser. C'est honteux et cela démontre une totale absence d'ampathie et de sens commercial.
Commentaires de Gestion de l’hôtel
6 août 2023 par ANN, Gestion de l’hôtel
could you please don't rate our hotel in Macon, Ga. you need to contact expedia and they are the ones that has to refund you we didn't collect any money from you it was them not our hotel. we are so sorry but you need to contact them. We don't need this bad review. Thank you
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Great place to stay
Commentaires de Gestion de l’hôtel
7 oct. 2024 par ann, Gestion de l’hôtel
thank you for staying with us
par un voyageur
Great value
Publié le 2 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
5 oct. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
The team at our Red Roof Inn & Suites Macon would like to thank you for sharing your feedback with us, Jan. We were elated to read that we accomplished our goal to provide you with a great stay. You highlighted the great value you received form your stay, which delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Nick,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES MACON and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The Maintenance man was weird following me around trying to come in my room in the middle of the night had a bad experience
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ann, Gestion de l’hôtel
There was nobody trying to come into your room at all he didnt know what room you were in. He was downstairs helping the clerk with cars the whole night and never did go near your room at all. So please dont be saying that.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Overall the hotel was good. Staff was nice, the breakfast was good. Had a couple inconveniences, the tv/phone didnt work, the tub still had stuff in it, and the day i went to leave i was blocked in and the hotel doesnt take people car information down due to their new system
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ann, Gestion de l’hôtel
We do apologize for the inconvenience
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Darrell, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Macon. We are happy to hear that you enjoyed all aspects of your stay, prompting your 5/5 score. I can’t begin to express how much it means to our Red Roof management and staff to hear from guests like you who had a great experience. We’re glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Ann, Gestion de l’hôtel
We do apologize for the inconvenience. Hope to one day see you back again
par un voyageur
Publié le 10 sept. 2024 sur Expedia
All good
Commentaires de Gestion de l’hôtel
12 sept. 2024 par ann, Gestion de l’hôtel
Thank you for staying with us hope to see you again soon
