Note fondée sur 119 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2024 sur Expedia
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Cristina Pérez . General Manager, Gestion de l’hôtel
Dear Mrs. Carol-Ann,Thank you so much for the time you took to give us your feedback.It's rewarding to see that you have enjoyed your stay in our hotel.Looking forward to welcoming you back soon.Best regards,
par un voyageur
Incroyable !
Publié le 10 oct. 2023 sur HotelsHôtel très propre. Très bien décoré. Personnel très aimable. Chambre et literie super. Piscine avec vue sur funchal et la cathédrale. Je recommande 1000 fois !!!!
Commentaires de Gestion de l’hôtel
11 oct. 2023 par Cristina Pérez, Directora General, Gestion de l’hôtel
Chère Victoria, Merci de votre préférence envers notre hôtel Barceló Funchal Oldtown pour cette occasion et pour votre très aimable recommandation auprès de la communauté de voyageurs.Nous sommes ravis de savoir que vous avez apprécié la propreté de l'hôtel, la décoration et la gentillesse de notre personnel. Il est également agréable de lire que vous avez trouvé notre literie confortable et que vous avez aimé notre piscine avec vue sur Funchal et la cathédrale. Votre recommandation à 1000 fois est très appréciée et nous sommes heureux que vous ayez passé un excellent séjour chez nous.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. Cordialement,Cristina Pérez, Directora General Barceló Funchal Oldtown
par un voyageur
Séjour incroyable
Publié le 16 mai 2023 sur HotelsTrès bien situé (en plein centre), propreté irréprochable, piscine sur le toit, rooftop et son bar, lit king size ++ : rapport qualité/prix incroyable !
Commentaires de Gestion de l’hôtel
16 mai 2023 par Cristina Pérez, Directora General Barceló Funchal , Gestion de l’hôtel
Cher hôte, Merci pour votre excellente appréciation sur votre séjour auprès de notre Barceló Funchal Oldtown. La satisfaction de nos hôtes est notre objectif principal et rien n'est plus gratifiant que de lire que nous avons su être à la hauteur.Nous sommes ravis que vous ayez apprécié votre séjour. Merci de souligner notre emplacement pratique, ainsi que le confort et la propreté de votre chambre.Nous espérons avoir l'opportunité de vous recevoir de nouveau parmi nous. Bien cordialement, Cristina Pérez, Directora General Barceló Funchal Oldtown
par un voyageur de STAMFORD
Publié le 4 oct. 2024 sur Expedia
Great location. Fabulous buffet breakfast. Loved the rooftop pool/bar area. Staff very friendly. Plenty of restaurants close by. Near to the waterfront and in the old city of Funchal.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Directora General, Gestion de l’hôtel
Dear Amanda,Thank you for your positive feedback.We are truly thrilled that your stay with us left such a positive impression.We are delighted that you appreciated the convenient location of our hotel, nestled in the historic heart of Funchal, our morning dining options that feature organic and locally sourced produce, as well as the serene ambience of our rooftop pool and bar area. It is great to hear that our team's hospitality met your expectations, and that the proximity to an array of dining venues and the scenic waterfront enhanced your experience. Your commendations on the impeccable cleanliness of your room, the pristine condition of our facilities, and the quality of service we provide are sincerely appreciated. These aspects are central to the Barceló Funchal Oldtown ethos, and we are glad they contributed to your enjoyable visit.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
par un voyageur
Lo recomendaria por su ubicación.
Publié le 4 oct. 2024 sur HotelsLe sobran dos estrellas de las cinco que tiene , limpieza regular, buena cama, personal agradable y atento, desayuno bien, ubicacion muy buena.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Directora General, Gestion de l’hôtel
Estimado Joaquín,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Lamentamos que la limpieza y la condición general del hotel no hayan cumplido con sus expectativas. Entendemos la importancia de mantener nuestros estándares de calidad, especialmente en un establecimiento completamente renovado como el Barceló Funchal Oldtown.Nos complace que haya encontrado la cama cómoda y que el servicio recibido por nuestro personal haya sido de su agrado. Trabajamos continuamente para ofrecer un descanso óptimo y un trato excepcional.No obstante, es maravilloso saber que disfrutó del desayuno que ofrecemos, elaborado con productos orgánicos y locales siguiendo las tendencias gastronómicas más populares. La ubicación, en el corazón de Funchal y a poca distancia de la emblemática Avenida do Mar, es definitivamente uno de nuestros puntos fuertes y nos alegra que haya sido conveniente para su estancia.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Un saludo,Cristina Pérez, Directora General Barceló Funchal Oldtown
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Great location in heart of old town, very walkable to all major sights and restaurants etc.
Excellent breakfast and service. Highly recommend.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Dear Lenka,Thank you for your positive feedback.We are thrilled to hear that your stay with us was enjoyable.We are pleased that you found our location ideal for exploring the heart of the old town and that our breakfast selections and service lived up to your expectations. It’s also rewarding to know that the amenities in your room contributed positively to your overall experience at Barceló Funchal Oldtown.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
par un voyageur
Publié le 25 sept. 2024 sur Hotels
The Barcelo Funchal Oldtown hotel is the hotel to stay if you want to be right in the center of the historic district of Funchal and right across from the Lido Promenade and from the Cathedral. It is walking distance to all of Funchal sightseeing sites. This is a wonderful hotel. It is very clean and nicely decorated. The rooms are of a nice size and the bathrooms are impeccable. The lobby and the bar area are lovely and spacious. The breakfast offerings are generous - with a very wide assortments of items. (They even make the omelettes and fried eggs to your liking.) The hotel has a super nice rooftop pool area (on the 5th floor), with an infinity pool and with panoramic views of Funchal. (It also has a spa and a small gym - which we did not get to use.) As this hotel is located in the very center of the oldtown, there are plenty of restaurants right outside and around the hotel, as well as many shops of all kinds (e.g., gift, clothing, gelatto stores). Right around the hotel, there is even a taxi stand and even a McDonalds!) This hotel is very well maintained (I was told that it was recently opened - so all rooms, bathrooms, etc, appear as brand new.) The reception staff is terrific, and if you have a late flight out of Madeira, this hotel has a safe room right behind the reception area where you can store your luggage after you check out of the hotel and which you can pick up before you leave for the airport. When I return to Madeira, I will definitely stay here.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Dear Miguel, Thank you very much for your kind feedback.We are truly thrilled that you had such a splendid stay at Barceló Funchal Oldtown.We are delighted that you appreciated the impeccable cleanliness, the tasteful decor, and the comfortable size of our rooms. It's encouraging to know that our efforts to provide a welcoming lobby and bar ambiance, along with a bountiful breakfast, have resonated with you. Our panoramic rooftop pool is indeed a highlight, and we're pleased that it added to the enjoyment of your stay. The convenient location, surrounded by a variety of dining and shopping options, is something we are very proud of, and we're glad it enhanced your visit to Funchal. Moreover, we take great pride in our hotel's upkeep and the professionalism of our staff, and it's heartening to hear such positive remarks about these aspects of our service, including our luggage storage facility for your convenience.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Local sem estacionamento e o estacionamento mais próximo não é muito perto!
Café da manhã sem variedade, o menu se repete todos os dias.
Tivemos um problema pontual com relação a reposição de shampoo, condicionador e toalhas.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Cristina Pérez, Directora General, Gestion de l’hôtel
Caro Rafael,agradecemos o seu feedback.Lamentamos que aspectos como o estacionamento e a variedade no café da manhã não tenham atendido às suas expectativas. Entendemos que a conveniência do estacionamento é importante e, embora não tenhamos um próprio, estamos localizados próximos a vários outros que podem ser uma opção para nossos hóspedes. Em relação ao café da manhã, nosso objetivo é sempre proporcionar uma experiência renovada e satisfatória, utilizando produtos locais e orgânicos, e seu feedback nos é valioso para revisarmos nosso menu.Não obstante, estamos satisfeitos que a limpeza do quarto, as condições gerais do hotel e o serviço prestado tenham correspondido ao nível de qualidade que nos esforçamos para oferecer. Ficamos contentes que as comodidades do quarto tenham contribuído para uma estadia confortável e relaxante. Nosso compromisso com a excelência é refletido na modernidade e no design exclusivo dos ambientes, assim como na variedade de serviços disponíveis, como nossa piscina ao ar livre e o B-Heaven Rooftop Bar, que esperamos que tenha tido a oportunidade de desfrutar.Ficamos a aguardar a sua próxima visita. Com os melhores cumprimentos,Cristina Pérez, Directora General Barceló Funchal Oldtown
par un voyageur
Publié le 22 sept. 2024 sur Hotels
The location is perfect and the staff is very friendly. Also, the restaurant on site has amazing food.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Cristina Pérez, Directora General, Gestion de l’hôtel
Dear Joana,Thank you for your positive feedback.We are thrilled to hear that your stay at Barceló Funchal Oldtown left such a positive impression. We are pleased that you appreciated the prime location of our hotel, nestled in the heart of Funchal with breathtaking panoramic sea views and proximity to Avenida do Mar and local culinary delights. It is great that the hospitality provided by our staff enhanced your experience, affirming our commitment to exceptional service. Moreover, we are delighted that the exquisite offerings of our on-site restaurant, with its focus on organic and locally sourced ingredients, met your dining expectations.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown
