Ratings based on 33 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Fabulous stay
Posted May 23, 2024 on HomeAwayWe really enjoyed our stay, peaceful area with beautiful views and watching the sunset over dinner, was amazing. Had everything we needed and we will definitely be retuning.
Comment from Hotel Management
Jun. 11, 2024 by VrboOwner, Hotel Management
Thank you for your SUPER 5 STAR REVIEW !! We are so pleased you liked Casa Iva and I hope many will read your review and understand what a nice house we have here in Madeira Island !! You are welcome back any time ! Thanks again Jan
by A traveller
The Lizard House
Posted Jul. 14, 2023 on HomeAwayOur family choose this rental for its high rating and beautiful views. We felt safe in this home. Our meeting with the agent was off putting since he was worried we were "party people" from the USA. I assured him we would take care of the home as it were our own. The views were in fact beautiful but could only be seen on the outside if standing or on the second floor. You could not keep the windows open for fresh air without the shutters, therefore, there wasn't much of a view. The home did come with ac but we were told we didn't need it, which we did. The garden was overgrown providing a breading ground for lizards. We couldn't keep doors/ windows open on the ground floor because lizards would swarm the home. We have family in Maderia, who have advised that if the property was properly manicured there wouldn't have been a problem with the lizards entering the home. AC is a must you could not leave doors and windows open. Upon entering the home at first glance the home seemed nice. We soon realized how unclean and neglected the home was and we immediately reached out to have the home properly cleaned. We have pictures to show that the home was not properly cleaned 4 days prior to our stay as the agent had assured us. We paid out of pocket for this expense and was never offered a refund. The agent showed up unannounced to drop off a working vacuum. The beds were awful, not enough pillows. Linens were not clean. Would never recommend staying here.
Comment from Hotel Management
Sep. 12, 2023 by VrboOwner, Hotel Management
First of all NOBODY have ever compained about the view from the windows,
just OPEN the shutters and you have the most fantastic sea views from ALL
windows ! Secondly guests love our beautiful special subtropical garden, it is not overgrown, maybe needs another trim, I have called our gardener and he is here on Monday. Lizards are harmless and eats the insects, every house and hotel in Madeira has a few of them, has nothing to do with the garden !
The cleaning team cleans every week and we have now done an extra inspection and the house has been extra cleaned. You did not mention the fantastic price you paid ? Best value for money in Madeira ! We do not understand your discomfort and the 2 stars for this fantastic house !
Kind regards Jan
by A traveller
Casa Iva
Posted Mar. 23, 2023 on HomeAwayExcellent spacious house very comfortable, large windows to let in light and well equipped. There were 5 of us and it was ideal. Maybe supply extra pillows. Highly recommended. Would definitely book Casa Iva again.
Comment from Hotel Management
Sep. 12, 2023 by VrboOwner, Hotel Management
Thank you very much for your SUPER 5 STARS REVIEW !! We really appriciate
it and hope many future guests will read your review and understand what a fantastic house CASA IVA is and for good value ! Thanks again Jan
by A traveller from Wroclaw
Relaxing stay in a very calm area
Posted Jul. 22, 2022 on HomeAwayThe booking process was a very nice experience. As soon as the booking got confirmed I was contacted by the host with the arrival logistics and contact details. That was very helpfull.
Despite our late arrival everything worked out as described and agreed.
The property is located in a proximity (considering Madeira standards) of the main road, store and a pub. That was very much appreciated during our stay.
The property matches the pictures presented. It offers a lot of space for the guests. The garden and the pool were an excellent add-on when staying there especially during summer.
The rooms may require some maintenance and small repairs, but there was nothing that made our stay uncomfortable or difficult. It was just that you could see there was a leakage and some repairs should be done.
The property was equipped with everything we needed for the stay and the host was accessible throughout our stay in case we needed any help.
Good value received for the money we paid! I recommend!
Comment from Hotel Management
Sep. 12, 2023 by VrboOwner, Hotel Management
Thank you very much for your SUPER 5 STARS REVIEW !! It is really appriciated and we are going trough our maintance list (small) and everything should be fixed by now ! You are always welcome back ! Thanks again Jan
by A traveller from Stafford England
May 2022 2 couples
Posted May 31, 2022 on HomeAwayLovely spacious property for 6 with stunning views out to sea and lovely flora around the edge of the property. The kitchen although dated was well equipped for self catering ( we ate at the property every night except one ) washing machine dishwasher fridge freezer all great. Parking was easy with plenty of spaces nearby. Over all the property was excellent value and we all felt it would easily get 5 stars - and could charge more with a few basic improvements. There were only 2 sun loungers although it was a property for 6, there were other upright chairs for the table - but when you have all been walking the levadas together you all get in together and want to collapse on the lovely south facing terrace at the same time. The other disappointment was in the 11 days we had rented the pool wasn’t cleaned at all and neither were the towels or bed linen changed - which we had thought would be changed after a week. We did purchase washing capsules and wash towels etc but if that was the expectation it would have been nice if a couple of tablets had been left. However that said overall the property was excellent value for the location view and space and milk bread eggs had been left by the owner on arrival .
Comment from Hotel Management
Sep. 12, 2023 by VrboOwner, Hotel Management
Thank you for your 4 star review and you are welcome back at any time !
As I explained to you we never had any guests staying with us where all wanted to use the 4 sunbeds at the same time, thats why we did not buy more and nobody has in 10 years complained about not having enough !
We appriciate your positive feedback about our house is good value for the money, our excellent location near the sea and fantastic sea views and our nice swimming pool. If you stay one week there is a cleaning before and after you leave, with clean bedlinen and towels. If you stay 2 weeks there is one extra cleaning in between. You did not stay 2 weeks and you did not pay for 2 cleanings !
It is all about the price, if you wanted 5 star, you had to pay double or 3 times more ! WE ARE the best value in all of South coast Madeira !
Thanks again !
Jan
by A traveller
Lovely house with great facilities and fantastic sea views
Posted Jun. 6, 2017 on HomeAwayHad a great week staying at Casa Iva. Peaceful location within 5 mins drive to the beach and main supermarket. Kids loved the private pool and we all enjoyed the evening sun while eating on the patio. Facilities were great and would definitely recommend. Only things missing was pool heating and a BBQ
Comment from Hotel Management
Sep. 12, 2023 by VrboOwner, Hotel Management
Dear Family Flitton ! Thank you very much for your nice review and we have today bought a new BBQ grill for our future guests. By the way we use the pool all year round and feel there is no need for a heated pool because we are so close to the warm sea level in Madeira and not up in the hills where it is cooler and if you wanted a heated pool the rental price would be much higher. 4 star hotels have NO heated pool in Madeira, ONLY 5 star hotels and remember you got a fantastic price with us ! We love to see you again and you are welcome back at any time !
Thanks again and kind regards
Jan Hansen
by A traveller
Super Aufenthalt auf Madeira
Posted Sep. 7, 2024 on HomeAwayAlles in allem ein schönes Ferienhaus mit einem super Blick aufs Meer. Die Kommunikation sowie der Empfang am Haus geht nicht besser. Die Reinigung des Hauses nach einer Woche Aufenthalt ist schon ein großer Luxus. Einziger kleiner Kritikpunkt sind die uralten Zeitungen und Prospekte sowie die doch recht "vermüllten" Auszüge im Wohnzimmer. Wir hatten trotzdem eine schöne Zeit. Vielen Dank an Herrn Hansen.
by A traveller
Posted Jul. 31, 2024 on HomeAway
by A traveller
propreté: manque quelque petite chose.
Posted May 10, 2024 on HomeAwaybeaucoup petite fourmi partout ,housse de couette tachée. Des housses de couette trop petite pour des lits deux pers. Manque des lampes de chevet ,un petit barbecue ou plancha aurais étai super bien ,plus une essoreuse a salade .
by A traveller from SAVIGNIES (PICARDIE) FRANCE
Très belle semaine sur l'île de Madère
Posted Apr. 10, 2024 on HomeAwayDécouverte de l'ile, la location très bien située, vue sur l'océan! Ile à végétation luxuriante, routes typiques, étroites et très pentues.
Comment from Hotel Management
Apr. 25, 2024 by VrboOwner, Hotel Management
Thank you very much for your review and you are welcome back anytime !
Jan Hansen
