Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
9 sept. 2024 par VrboOwner, Gestion de l’hôtel
Dear Yoan,
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay at our
apartment. Your positive comments make us proud. We hope to welcome you back soon for
another enjoyable experience.
Warm regards
FLH Team
par un voyageur
A fuir
Publié le 17 août 2024 sur HomeAwaySeule la vue correspond aux photos.
Le logement est insalubre, humide avec des tâches de moisissures sur les murs, le rideau de douche, meubles délabrés, prise électrique pendante.
On nous a proposé de faire les travaux durant notre séjour mais nous avons refusé car ce n est pas comme cela que nous imaginons nos vacances. Nous estimons qu au prix payé les travaux doivent être fait avant pour que le logement soit en état dès notre arrivée.
La communication avec l hôte a été difficile, nous voulions être relogés mais rien nous a été proposé sachant que c'est une grosse agence de location qui a comme devise feel like AT home autant dire que ce n était vraiment pas le cas.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par VrboOwner, Gestion de l’hôtel
Dear Imperaire,
We regret to hear that the experience didn’t meet your expectations and we sincerely
apologize for the challenges you encountered during your stay. Your feedback is invaluable,
and we're committed to addressing the issues promptly. Rest assured, we're taking the
necessary steps to rectify them to ensure a more comfortable experience for our guests.
Warm regards,
FLH Team
par un voyageur
Beautiful place
Publié le 3 nov. 2024 sur HomeAwayWe had a beautiful stay, the view is just stunning and definitely worth the stay. The only negative thing is that is it very very humid, I would suggest owners add a dehumidifier but other that than it was percect
Commentaires de Gestion de l’hôtel
20 nov. 2024 par VrboOwner, Gestion de l’hôtel
Dear Emilie,
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay at our
apartment. Your positive comments make us proud. We hope to welcome you back soon for
another enjoyable experience.
Warm regards,
FLH team
par un voyageur
Absolutely beautiful view from the balcony and master bedroom.
Publié le 11 oct. 2024 sur HomeAwayAbsolutely beautiful view from the balcony and master bedroom. About a 10-15 minute Bolt ride to Funchal depending on traffic. Great neighborhood. Beautiful pool area and cooking area outside in the complex on the ground level. Would stay here again!
Commentaires de Gestion de l’hôtel
8 nov. 2024 par VrboOwner, Gestion de l’hôtel
Dear Joy,
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay at our
apartment. Your positive comments make us proud. We hope to welcome you back soon for
another enjoyable experience.
Warm regards,
FLH team
par un voyageur
Good overall
Publié le 25 juill. 2024 sur HomeAwayStaying at this property was overall a positive experience. The location was fantastic although is on top of a steep hill so know that for driving purposes.
I do wish they left more supplies at the house such as toilet paper and more towels for bathing but those are small things.
NO AC and no fans which surprised me but, we went in July and were pretty comfortable without those things.
Commentaires de Gestion de l’hôtel
16 août 2024 par VrboOwner, Gestion de l’hôtel
Dear Kayla,
We appreciate your valuable feedback and apologize for any inconvenience you faced. Your
comments have been noted, and we're actively working on improving our service. We value
your input and hope to have the chance to provide an even better experience in the future.
Kind regards,
FLH Team
par un voyageur
So Humid and cold
Publié le 18 juin 2024 sur HomeAwayThe view was spectacular but the lodging was so humid (cold humidity) that all of our clothing were wet. Even just by sitting on the bed, our pants were wet. It was cold and. No heating except a little heating machine that we put in the middle of the living room to try and remove the humidity but didn’t do any good, the door nob stayed in our hand and we could not even use the pool cause it was too cold. It was so humid that there was moles in the bathroom, make sure to rent in the summer time, when it’s really hot. Hopefully it will be less humid.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par VrboOwner, Gestion de l’hôtel
Dear Martine,
We regret to hear that the experience didn’t meet your expectations and we sincerely
apologize for the challenges you encountered during your stay. Your feedback is invaluable,
and we're committed to addressing the issues promptly. Rest assured, we're taking the
necessary steps to rectify them to ensure a more comfortable experience for our guests.
Warm regards,
FLH Team
par un voyageur
Madeira 2024
Publié le 1 mai 2024 sur HomeAwayWir haben es genossen.
Defekt: Türgriff Schlafzimmer. Steckdose nicht befestigt. 2 Glühbirnen defekt.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par VrboOwner, Gestion de l’hôtel
Dear Stephan,
We appreciate your valuable feedback and apologize for any inconvenience you faced. Your
comments have been noted, and we're actively working on improving our service. We value
your input and hope to have the chance to provide an even better experience in the future.
Kind regards,
FLH Team
par un voyageur
Great view
Publié le 3 févr. 2024 sur HomeAwayThe place is very clean it has all the essentials for a very comfortable stay. Not to mention the amazing views! I would totally recommend it
Commentaires de Gestion de l’hôtel
23 juill. 2024 par VrboOwner, Gestion de l’hôtel
Dear David,
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay at our
apartment. Your positive comments make us proud. We hope to welcome you back soon for
another enjoyable experience.
Warm regards,
FLH Team
