Ratings based on 206 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
3.6 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Nov. 17, 2023 on Expedia
Comment from Hotel Management
Nov. 17, 2023 by Residencial do vale , Hotel Management
Obrigada
5 out of 5
by A traveller

10/10

Posted Mar. 5, 2023 on Hotels
Amazing stay! Views are stunning and staff were so helpful and friendly. Breakfast was a great addition too. Such good value for money!
Comment from Hotel Management
Apr. 24, 2023 by e, Hotel Management
) tank you
5 out of 5
by A traveller from Ladson

Posted Feb. 23, 2023 on Expedia
Staff were great. Good location
5 out of 5
by A traveller

Posted Feb. 1, 2023 on Expedia
Staff incredibly friendly and helpful. Great location easy walking distance to town. Great value for money.
5 out of 5
by A traveller

Posted Dec. 8, 2022 on Expedia
The staff were very friendly and helpful. They were able to organise taxis and have food delivered. For a 3 star hotel the facilities were very good with a bar that opened late. If you want to eat in an area id provided for you to eat a take away which is more pleasant than eating it in your room.
Comment from Hotel Management
Dec. 14, 2022 by R.VALE , Hotel Management
Thank you very much for your comment.
5 out of 5
by A traveller from United States

Posted Jan. 28, 2020 on Expedia
The staff is absolutely amazing here! The customer service is superb (yet very subtle). For example, one evening I used an extra blanket and the next day the staff noticed that and brought a space heater for me to use. Another day, the staff brought a container to organize my bathroom supplies. They also kept track of my itinerary and left reminders for me when I had a tour scheduled. All of the staff members that I spoke with were extremely pleasant and nice. I very highly recommend this hotel!
Comment from Hotel Management
Feb. 2, 2020 by Joaquim Caires, Hotel Management
Gestos de carinho, atenção e delicadeza fazem-nos perceber o quanto algumas pessoas são especiais na forma de ser e como são bem-vindas as suas acções. O nosso muito obrigado por estarem na nossa ilha e na Residencial do Vale! Os melhores cumprimentos.
5 out of 5
by A traveller

Posted Mar. 26, 2019
Comment from Hotel Management
Apr. 1, 2019 by Joaquim, Hotel Management
Gestos de carinho, atenção e delicadeza fazem-nos perceber o quanto algumas pessoas são especiais na forma de ser e como são bem-vindas as suas acções. O nosso muito obrigado por estarem na nossa ilha e na Residencial do Vale! Os melhores cumprimentos.
4 out of 5
by A traveller

Posted Feb. 11, 2019 on Expedia
Comment from Hotel Management
Apr. 1, 2019 by Joaquim, Hotel Management
Gestos de carinho, atenção e delicadeza fazem-nos perceber o quanto algumas pessoas são especiais na forma de ser e como são bem-vindas as suas acções. O nosso muito obrigado por estarem na nossa ilha e na Residencial do Vale! Os melhores cumprimentos.
4 out of 5
by A traveller

Posted Jan. 26, 2019 on Expedia
A short distance from the town centre 15 mins walk, down hill, allow a few minutes more to walk back uphill. Supermarket close by very convenient.
Comment from Hotel Management
Jan. 28, 2019 by Joaquim, Hotel Management
Gestos de carinho, atenção e delicadeza fazem-nos perceber o quanto algumas pessoas são especiais na forma de ser e como são bem-vindas as suas acções. O nosso muito obrigado por estarem na nossa ilha e na Residencial do Vale! Os melhores cumprimentos.
4 out of 5
by A traveller

Posted Jan. 22, 2019 on Expedia
Comment from Hotel Management
Jan. 28, 2019 by Joaquim, Hotel Management
Gestos de carinho, atenção e delicadeza fazem-nos perceber o quanto algumas pessoas são especiais na forma de ser e como são bem-vindas as suas acções. O nosso muito obrigado por estarem na nossa ilha e na Residencial do Vale! Os melhores cumprimentos.