Ratings based on 135 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
81% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Quiet area family hotel

Posted Aug. 7, 2024 on Hotels
Too few sunbeds... Buffet breakfast good but lacked a little compared to others. Great area around the hotel. Not in big tourist area, therefore more Laval feel and quiet.
Comment from Hotel Management
Aug. 9, 2024 by Ivone Abreu, Hotel Management
Dear Guest,Your observations about your recent stay at Hotel The Views Oasis are appreciated. We are glad to know that you enjoyed the tranquil location, as it is one of the features we are proud of. We take note of your comments on the breakfast and the sunbeds. Our aim is to ensure that our amenities and services meet the expectations of our guests, and your feedback is valuable in this regard. We hope that you will consider us for your future stays, and we look forward to welcoming you back to experience our hospitality.Best Regards,The Views Oasis Team
5 out of 5
by A traveller from falls church

Posted Aug. 7, 2024 on Expedia
We had free breakfast. However our flight leave 6 am so we left 4 am and they had breakfast for us
Comment from Hotel Management
Aug. 9, 2024 by Ivone Abreu, Hotel Management
Dear Guest,It's splendid to hear about your positive experience with our early breakfast service at Hotel The Views Oasis. Understanding the diverse needs of our guests, particularly those with early departures, is part of our commitment to offering an exceptional stay.We hope that the rest of your journey was as enjoyable as your stay with us. Looking forward to welcoming you again at Hotel The Views Oasis in the future.Best Regards.
5 out of 5
by A traveller

Posted Aug. 5, 2024 on Expedia
We enjoyed our stay at the views Oásis! We traveled with small kids and they loved it!
Comment from Hotel Management
Aug. 9, 2024 by Ivone Abreu, Hotel Management
Dear Guest,It's delightful to hear that you and your family had a great time at Hotel The Views Oasis. We aim to provide a comfortable and enjoyable environment for guests of all ages, so it's fantastic that your little ones loved their stay. We hope to have the opportunity to welcome you and your family back in the future.Best regards,Hotel The Views Oasis Team
5 out of 5
by A traveller

Posted Jul. 3, 2024 on Expedia
Beautiful property with ocean viewing rooms (partial and full), lovely promenade, clean, decent breakfast buffet, and very comfortable and spacious deluxe suites. Not too far from Funchal, if one is looking for night life, restaurants, and tours. Parking on premises is limited but free, there are paid parking options just outside the premises. I would stay here again.
Comment from Hotel Management
Jul. 6, 2024 by Ivone Abreu, Hotel Management
Dear Guest,Your delightful description of our property at Hotel The Views Oasis brought a smile to our faces. We are thrilled you found our ocean viewing rooms, promenade, and breakfast buffet to your liking. We strive to provide comfortable and spacious accommodations, and it warms our hearts to know you experienced this.It's wonderful to know that our location near Funchal added value to your stay and you appreciated our parking provisions. Your willingness to return is the highest compliment and we eagerly look forward to your next visit.Yours sincerely,The Team at Hotel The Views Oasis
5 out of 5
by A traveller

Posted Jun. 2, 2024
Love it, views are great
Comment from Hotel Management
Jun. 2, 2024 by Ivone Abreu, Hotel Management
Dear Guest,It brings us immense pleasure to learn that you enjoyed your stay at Hotel The Views Oasis, particularly our scenic vistas. It is indeed our pride and joy to offer our guests an experience filled with beauty and tranquility. Your kind words are greatly appreciated and we look forward to welcoming you back on your next visit with us.Sincerely, The Views Oasis Team
5 out of 5
by A traveller

Posted May 31, 2024 on Expedia
Good location, friendly staff, really enjoyed it.
Comment from Hotel Management
Jun. 2, 2024 by Ivone Abreu, Hotel Management
Dear Guest,Your positive remarks about our location and staff at Hotel The Views Oasis are truly uplifting. It's delightful to know that you had an enjoyable experience. Our team strives to offer friendly and efficient service, and it seems they hit the mark during your stay.We look forward to welcoming you back soon.Warm Regards,Hotel The Views Oasis
1 out of 5
by A traveller

Posted Apr. 10, 2024 on Expedia
We are giving one star as the hotel staff double charged us for our stay and it’s been a month and we haven’t received the refund. They keep on diverting to the accounts department but no further action on it. Truly disappointed with the service.
Comment from Hotel Management
Apr. 21, 2024 by Ivone Abreu, Hotel Management
Dear Guest,Your feedback is extremely important to us, and we deeply regret the inconvenience you have experienced in regard to the payment issue. It is our utmost priority to provide seamless and efficient services to our valued guests.At The Views Oasis, we strive for transparency and fairness in all our transactions. It's unfortunate to hear about the difficulties you've faced concerning the refund. We genuinely appreciate your patience in this matter.Kindly, rest assured that we value your concerns and we are committed to rectifying any issue that disrupts the comfort of our guests. Once again, we apologize for the inconvenience this has caused and appreciate your understanding in this matter.Best Regards,The Views Oasis Team
5 out of 5
by A traveller

Posted Mar. 30, 2024 on Expedia
I liked the option of purchasing the dinner Buffett while I was there. After exploring all day it was nice to just go downstairs and enjoy the wide selection of food. I also enjoyed the bus stop right in front of the hotel that was easy to use. Everyone was friendly and I thoroughly enjoyed my stay. One thing was the pool closing hrs were at 2100 which for my family is typically the time we have winded down and are ready for a swim. I will say there was one night the front desk clerk kept the pool open a little later so we could take our time enjoying the pool so that was definitely a plus!
Comment from Hotel Management
Apr. 4, 2024 by Ivone Abreu, Hotel Management
Dear Guest,It's heartening to hear about your positive experience at Hotel The Views Oasis. Your kind words about our dinner buffet and our friendly staff are much appreciated. It's wonderful that you could make good use of our location with the bus stop right outside.We note your comment regarding the pool hours and value your understanding in this matter. We're glad to know that on one occasion, you were able to extend your pool enjoyment, which we hope added to your overall experience.We look forward to welcoming you and your family back in the near future.
5 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
We were booked at the Views Baia but it was being renovated (apparently they didn’t know this a month ago when we booked). Would have preferred the Baia location, instead of middle of the city. Also cost us 50 euros extra in taxi fees.
Comment from Hotel Management
Mar. 4, 2024 by Ivone Abreu, Hotel Management
Dear Guest,Thank you for sharing your feedback. We deeply regret the inconvenience caused due to the unexpected renovation at the Views Oasis. We understand how this change might have affected your travel plans and the additional taxi fees incurred. We will strive to enhance our communication process to ensure such situations are avoided in the future. Despite these circumstances, we hope that you were able to enjoy your stay at Hotel The Views Oasis. We look forward to welcoming you again, potentially at the Views Oasis once renovations are complete.Best Regards,The Team at Hotel The Views Oasis
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
We were moved to the Riu (same property, same company, different building). Staff was consistently happy and helpful. We were absolutely spoiled by the staff. Ex: Even after checkout, they allowed us to stay and use all facilities and enjoy any meals/drinks until our departure. The hotel and staff made the trip to Madeira unforgettable
Comment from Hotel Management
Mar. 12, 2024 by Ivone Abreu, Hotel Management
Dear guest,Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you found our staff to be consistently pleasant and helpful, and that you felt well looked after during your stay. It's particularly gratifying to know that our hospitality contributed to making your trip to Madeira unforgettable. We hope to have the pleasure of welcoming you back to The Views Oasis soon. Sincerely,The Views Oasis Team