Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
،corret
par un voyageur
Publié le 25 juill. 2024 sur Hotels
par un voyageur
Publié le 13 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mai 2024 par Manar, Gestion de l’hôtel
Thank you Dear Guest for your rating. We are glad you enjoyed your stay with us. What was the best part of your experience? Do you have any notes on our service? We would love to know your opinion. Thank you for choosing us and we are happy to host you again.
par un voyageur
Publié le 11 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2024 par Manar, Gestion de l’hôtel
Hello Dear Guest We feel sorry for how your experience went and we completely understand how you feel. We would love to learn more from you about the issues you faced during your stay with us. It is through your feedback that we grow and evolve. Your opinion is very important to us. We want all our clients to be fully satisfied with the service. We would love to host you again to provide you with the service level that you deserve.
par un voyageur
Publié le 1 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mai 2024 par Manar, Gestion de l’hôtel
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay.We are looking forward to the pleasure of welcoming you once again to Mövenpick Hotel Anwar Al Madinah.Best regards
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manar, Gestion de l’hôtel
Thank you Dear Guest for your rating. We are glad you enjoyed your stay with us. What was the best part of your experience? Do you have any notes on our service? We would love to know your opinion. Thank you for choosing us and we are happy to host you again.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Loin d'être un 5 étoile
Commentaires de Gestion de l’hôtel
7 mars 2024 par MANAR, Gestion de l’hôtel
Thank you Dear Guest for your rating. We appreciate you sharing your opinions and notes with us. We assure you that we have taken your notes into account. We will examine them and resolve them accordingly. We promise you that your next experience with us will be better. We are happy to host you again so that we can provide you with the level of service you deserve.
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Désolé mais je nai pas apprécié leur collaboration
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Ms.Heba, Gestion de l’hôtel
Hello AlkhaliWe feel sorry for how your experience went and we completely understand how you feel. We would love to learn more from you about the issues you faced during your stay with us. It is through your feedback that we grow and evolve. Your opinion is very important to us. We want all our clients to be fully satisfied with the service. We would love to host you again to provide you with the service level that you deserve.
par un voyageur
Publié le 12 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 déc. 2023 par Dalal Alluhaybi, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at the Anwar Al Madinah Mövenpick Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Anwar Al Madinah Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel.Sincerely,
par un voyageur
Publié le 22 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 avr. 2023 par Zahra, Gestion de l’hôtel
Dear guest,First of all, we would like to thank you for your positive review concerning your recent stay at our hotel. It is very rewarding to learn that we were able to meet your expectations and that the quality of services provided by the hotel was to up your liking. Also, we have reviewed your complaint in the review and would like to apologise for any inconvenience caused. Rest assured, all your comments are taken into consideration and were directed to the heads of departments concerned in order to take the proper action against this issue and to make sure that such problem will be handled well in the future.We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel
